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Whether you shop in our Grants Pass, Oregon
store, on the web, or from our catalog, this is what you can
expect from us:
Credo No. 1:
At CHILHOWEE MOTORCYCLE LEATHER, we'll treat you with genuine
friendliness and a smile. Of all your options, YOU CHOSE US,
and we're very glad you did!
Credo No. 2:
No matter who you talk with or email at Chilhowee, we'll give
you the attention you deserve. We'll take the time to make
sure your questions are answered and that you feel comfortable
shopping with us.
Credo No. 3:
At CHILHOWEE MOTORCYCLE LEATHER, we typically offer you lots
of options so you can have products that are just what you're
looking for. And if you don't find it, you can call us to
see if we can custom make what you want!
Credo No. 4:
"WOW!" - If you don't say that when you see, touch,
and smell our leather products, then make sure you let us
know. That probably means someone made one of our rare mistakes.
The fact is, you work hard for your money and deserve to get
your money's worth (and more). We're seldom accused of not
providing that!
Credo No. 5:
CHILHOWEE MOTORCYCLE LEATHER is committed to excellence! That
means we want you to be completely satisfied with every purchase.
If a problem exists, we'll do whatever it takes for you to
be satisfied. If for some reason a product doesn't fit you
or your bike properly, we'll make it right (and we'll make
that a priority)! And if we can't satisfy you, we'll gladly
refund your money.
Credo No. 6:
As CHILHOWEE MOTORCYCLE LEATHER grows, we make this promise
to you, our valued customer: We will read every single comment
card or email sent to us, and respond to every email we receive.
That's because we appreciate our customers taking the time
to write to us. And it helps us make sure that we'll continue
to exceed your hopes, needs, and expectations! So write to
us. Good or bad, we want to hear it!
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