Chilhowee Customer Reviews

See What Our Customers Say About Chilhowee!

I first contacted you back in late March. The email I sent had a bunch of questions with regards to how Easy Brackets and the Saddlebags were going to work on my 2006 HD Dyna Wide Glide. What I got first was a very nice response from Ginger saying she was going to contact the manufacturers and get the answers to my questions. A day or so later, I had my answers! The confusion surrounded the turn signals on my Dyna. Some said I needed a relocation kit, some said I didn't. She also verified I could order a specific model of the Renegade II bags, the braided one.
Shortly there after I placed my order. The Easy Brackets and Easy Tote showed up first, and the saddlebags next. Took no time at all to swap out my bolts for the detachable backrest, and replace them with the Easy Bracket ones. Then it was line up the bags to trace the bracket outline and drill my holes. Everything came out great and I think the bags look fantastic. I've enclosed some pictures. I would have reduced them down, but wasn't sure if you needed certain sizes or not. Thanks for a great buying experience!
Dan M., Eagan, MN - 2006 Harley Davidson Dyna Wide Glide - 04-23-2007

Chilhowee staff,
Thank you for the fast shipping and excellent communication. The leather kickstand cover looks great and adds a very different look. Thank you for great service and an outstanding product. I will be purchasing floorboard fringe very soon.
Lorre D., Chicago, IL - 1997 Honda Shadow VLX - 04-18-2007

Chil, The fringed lever covers fit like a glove. I've gotten quite a few compliments on them from other riders. You guys have great products and service, I'll always check with you first when ordering!
Larry J., Wilmington, NC - 2006 Harley Davidson Super Glide - 04-17-2007

Chilhowee, I appreciate the fast turn-around on my lever covers. You ship stuff faster than any other motorcycle supply company I've dealt with.
Deb M., Valdosta, GA - 2007 Honda VTX - 04-14-2007

I just wanted to mail and let you know my Vented Racer Jacket arrived today UPS. I opened up the box and was impressed right away on the looks and feel of the leather. Very nice jacket, quality throughout, nice fit, and well made. I have ordered from a couple of other leather companies and sent items back, especially 2 jackets. They were substandard junk. I will order my future products from chilhowee.
Scott P., Stewardson, IL - 04-13-2007

Chil:
I just wanted let you guys know that I got the new engine guard chaps and they fit wonderfully. Thank you so much for everything and the cool Chilhowee "Got Leather?" T-shirt. I will definitely recommend your company to anyone that is looking for leather products.....Thank You Again.
Bob K., New Bloomfield, PA - 2005 Kawasaki Vulcan 1600 Nomad - 04-11-2007

Wow! Thanks so much for everything. The tank bra looks great and the buffalo nickel conchos give my bike the kind of detail that I find really appealing. I will have my wife help me in sending along some photos for your testimonial section soon. I'm not so good at sending photos/attachments and what not. thanks again and the pics will be coming soon.
Chris P., Buffalo, NY - 2004 Harley-Davidson Softail Standard - 04-11-2007

I received the tank bib yesterday. It looks great. Really makes my motorcycle look great. Thanks!!
Charles R., Jacksonville, AZ - 2002 Honda VTX 1800 C - 4-10-2007

Chilhowee Leather,
Thank You for caring enough to notify me of the status of my order. Its nice to know that, there still is some customer care in this world. I was sure that it had gone away and become too "old fashioned" to give a %@it. Thanks again. Because of it, I'll pass it on by, word of mouth (the best advertising in this world) and return to you first, for my next purchase.
Eddy S., Warwick, RI - 2005 Harley Davidson Softail Standard - 04-10-2007

Just a quick note... got the Engine Guard Chaps today. AWESOME. Amazing. I just posted a note on Delphiforums.com indicating how much I like your products... when time comes I want anything else in leather I will contact you. I assume your jackets are just as nice as a pair of Engine Guard Chaps. again thanks. I am very pleased. just in case you can't tell.. lol.. Great Job!
Andy H., Ottawa, Canada - 1998 Suzuki Cobra Intruder LC1500 - 04-10-2007

I just wanted to drop you a line and thank you for the ease of making an exchange. We received the new Cherokee Motorcycle Jacket in the correct size today and it looks great on my wife. THANKS AGAIN!!!
Donald A., Livermore, CA - 04-06-2007

Wow - What a great product, I ordered the old-school "get back" biker whip in my club colors and it was perfect. The craftsmanship was very good and the little skull topped it off just right. Needless to say the rest of the club will be placing an order very soon, Keep up the good work.
Hammer, Salinas Valley, CA - 04-03-2007

Chil,
I received my order on 3-9-07 just a few days after it was placed. I ordered 2 Kickstand Covers for my Yamaha-Star V Star 650 Classic. One was actually for my bike and it fit nice but could have been about an inch longer. The other I put on my partners 1982 Virago 920 which was a perfect fit. So if any customers inquire about the other bikes - a 2006 V star classic size will also fit a 1982 virago 920. They both have studs and look great ! And as usual you have a satisfied customer. Great work ! So I was able to put the covers on yesterday and they both look great ! Can't wait to show them off.
Debbie C., Hanover, PA - 2006 Yamaha V-Star 650 Classic - 04-01-2007

Just got a pair of your handcrafted deerskin "rider" gloves and they are outstanding! I've searched long and hard for a glove like this. The fit is perfect, the grip is great and the leather is really soft. Nicely done! I will now check with you folks first before buying any leather goods.
Bob G., Dorothy, NJ - 03-27-2007

I ordered a tank bra, lever covers and an awesome touring pack and I just want to say your leather stuff is great!!
Bob S., Wilton, NH - 2005 Kawasaki Vulcan Classic 800 - 03-24-2007

Received my order just in time, the Premium Naked Leather Chaps fit perfect & they kept me warm and dry during a ride in the cold rain . If the weather ever gets nice I'll send you a picture.
Marc C., Kankakee, IL - 03-27-2007

Chil, Ordered the stuff on a Sunday, you said it would be late, then said it was shipped, then I got it on Saturday. Maybe next time items will be delivered BEFORE I order, the only way that you could improve on speed of service. Anyway, thanks for a quick delivery of the tank bra since I got it in less than a week, from one side of the country to the other. Only 'current' issue is that my bike is in the shop this weekend for routine maintenance and some new tires. Had to drive over there and put the leather on the tank (which happened to be conveniently laying there, off the bike) to see how it looked. Didn't want to wait until the bike is ready on Tuesday.
Well, excellent fit and it looks great. Of course, that is only my opinion and the opinion of the Honda Power Sports manager and the mechanic working on the bike. And they said they would be more than happy to fasten it to the tank when it is ready. Wow, what a day. Will send a photo when I get the bike back. Thanks for the excellent service and great looking product,
Charles P., Clarksburg, MD - 2001 Honda Valkyrie Interstate - 03-24-2007

Hello, you can't really see the engine guard chaps but they are on and I'm riding my new bike for the first time. I traded in my terrifying Softail for what my husband calls a "baby bike" but I think I might learn to ride this one. Love the chaps - I can put them on without screwing up my nails unlike the ones I have with fringe. Of course, I won't need them for 8 more months now that it's topping the 80's in Florida.
My husband even complimented the quality and make of the chaps and that says a lot. I convinced him that they were way better than Hot leathers. You get what you pay for. I need to go back on your site and see what other stuff I've got to have. Take care,
Donna I., Havana, FL - 2007 Harley-Davidson Sportster 1200 - 03-21-2007

Hello, I received the mid-weight racing style motorcycle jacket a couple days ago, and it's great! Great fit, great product! I will be getting back with your outfit for a pair of gauntlet gloves. A couple of the up this way will be getting with you soon. No pics yet snow has the scooter door blocked up. hang loose.
Clyde H., Cheboygan, MI - 03-21-2007

The Lever covers are great, they're on and even my wife thought they were really nice (LOL!)
Chuck S., Hollidaysburg, PA -2002 Harley Davidson Springer- 03-09-2007

Hi Chil,
The tank bra looks great! I've attached pictures, along with one of me and the beast. Feel free to post it on your website. If you want to quote me, here you go...
"Chilhowee designed a tank bra that fits great on the Rocket III. Customer service was great, and the product was top notch."
It's very rewarding to see the end result sitting on my gas tank. I got several compliments on it this weekend at a bike rally, and I'll be sure to spread the word on the Triumph rider websites. It is really much better than the tank bra offered by Triumph for that bike. Thanks again Chil.
Kent G., Circle Tucson, AZ - 2006 Triumph Rocket III - 03-19-2007

We got the Ultimate Legend Bolt-on saddlebags put on Sunday and they look great. I'm very happy with my purchase and my wife is delighted with her new saddlebags. Both the Easy Brackets and the saddlebags are top quality. I do hate to say this, but the instruction sheet for the brackets really sucks. I pretty much got nowhere until I quit trying to decipher it and let common sense take over. Then we made great strides. Anyway, I'm very happy and look forward to doing more business with you guys. I think we've got a destination in Oregon this summer. Thank you.
Norm B., Burley, WA - Harley Davidson Softail- 03-19-2007

Picked up my order at Post Office today. Everything arrived intact. The engine guard chaps look awesome. The extra laces were included as promised. Many thanks to Chil.
Al C., Ontario, Canada - 2003 Kawasaki Vulcan 1500 Nomad - 03-10-2007

Last year in April we purchased a tank bra for the 650 V Star and sent in a testimonial that you currently have on the website. When we wanted something different with outstanding quality and at a great price we came back to you. I am sure the kickstand cover will fit and look great! I will let you know once the weather breaks and we can get to the bikes. I am enclosing a picture of the tank bra that is on the V-star classic (that we bought in April 2006).Thanks again. Have a great day!
Debbie C., Hanover, PA - 2006 Yamaha V-Star 650 Classic - 03-05-2007

G'day Chil ... attached are a couple of pics I said I'd send. The Old-School "Get Back" Biker Whip is great and a couple of the boys I ride with have expressed an interest in getting one themselves. The product really is excellent; adds to the look of the ride and is functional.
Jack G., Menai Central, Australia - 03-03-2007

If a picture is worth a thousand words then the pictures of my bike with this tank bra gives my 2005 Suzuki C-50 a million Dollar appearance. I can't thank you folks enough for the fantastic job. From the craftsmanship to the design you guys are the best
Tim S., Revere, MA - 2005 Suzuki C-50 - 03-03-2007

Thanks very much. You guys are really good to deal with and I have been absolutely pleased with everything that I have ever received from you.
Thanks again,
Cecil R., Collierville, TN - 03-01-2007

Just a note to let you know I received my order this morning. It was well packaged and received in good condition. All items are good quality. I'm well satisfied. Many thanks.
Allan C., Barrie Ontario, Canada - 2003 Kawasaki Vulcan Nomad 1500 - 02-28-2007

Thanks much for the excellent service and turn around on the exchange. The gloves fit perfect and my wife loves them. I referred an online acquaintance to you the same day and they bought a pair of gloves as well. Thanks!
Greg T., Mill Creek, WA, - 02-27-2007

Got the stuff guys - thanks! As always your products are just unbelievable...Oh by the way I spoke of you folks to a friend of mine and gave him the web site ... A few days later he spent over $300.00 and seemed to be as sold on you as I am.
Danny S., Ozone Park, NY - 02-25-2007

I received the tank bib and its AWESOME! Thanks again and good job!
Dana B., Ionia, MI - 2004 Honda Shadow Sabre - 02-17-2007

We received the seat, grip covers and lever covers today, and we're thrilled with how wonderful they look! Thank you for doing such a great job!!!! Joe isn't finished with the paint job yet, but he says as soon as it's done, we'll definitely take a picture (maybe more than one!) and send it to you! Just wanted to let you know they were received, and I think Joe may write you later, but right now, he's hard at work fine-tuning the bike!
Becky T., Tarpon Springs, FL - 1998 Harley-Davidson 883 Sportster - 02-14-2007

WOW, you folks are amazing. Just a few days ago, I was on the phone with Ginger, agonizing over the size for my Vented Motorcycle Classic Jacket. Today, I got home from playing golf and there was a box on my porch, the jacket. I opened it and it was indeed a size 42, like we had settled on (I wear a 41 sport coat and there was concern the 42 would be too small, and 44 too big). I slipped it on and the fit is PERFECT, with and without the removable liner.
I took my STAR STRATOLINER for a long ride and the jacket felt like an old friend. I am amazed at the heavy weight of the jacket and the thickness of the leather. This is not the thickest leather that you offer, I can't imagine how much thicker that jacket must be, my vented classic is very heavy and thick. I have owned leather products for years and rank this jacket right up there with the nicest products that I have owned. Time will tell, but it appears that the jacket is a very quality item with a bunch of pockets and a very stout construction.
I am so pleased with the product and your fast service. My thanks to Ginger for putting up with my size concerns, she was very helpful. Great customer service, a very reasonable price and a terrific jacket. I hope you feel free to use this message on your customer review page.
Dave L., Williamsburg, VA - 02-12-2007

Hi Chilhowee Staff,
Good service should be commended so I am acknowledging your outstanding performance in handling my order. Here's the story..... I was considering getting chaps from L.UP.com, but the ones I was interested in showed not in stock and I had a few other questions about sizing and the lining. When I emailed L.UP.com they responded that the restock in 30-60 days and did not even address my other questions. Their response told me nothing. I wanted to know the approximate date they would have the chaps I was interested in. I inquired again asking for specifics and never received a response. I then emailed them twice again under 2 other email addresses without a response. I will no longer do business with them. In contrast to that mess I had the pleasure of ordering The Premium Naked Leather Chaps from you on the morning of 1/29 and got notification on 1/29 that the premium chaps I ordered were shipped that same day!! They arrived a few days later and were perfect, of excellent quality. I was able to take them on my trip to pick up my 2007 Harley Davidson Deuce. It was a long 440 mile return trip home after a long bus ride to get there. I left my house Saturday afternoon and returned home just past midnight Monday with the temperature at 37 degrees. Because of your prompt shipping of my order I survived what would have been an intolerable, chap less ride home. Thank you for your fine service. Guess you know where I will be shopping in the future.
Larry S., Naco, AZ - 2007 Harley Davidson Deuce - 02-07-2007

Hi Friends,
I can say that because what I got today was above and beyond what I expected. Not only is the mid-weight armored racer leather jacket unbelievable, but it got to me in three days. THREE DAYS. That is unheard of. The service up to the delivery of my product was as fast as I have ever seen it over the net. Keep up the great work up and you will have a customer for life.
Blas L., Cary, North Carolina - 02-07-2007

Dear Chil,
I received the Vented Racer Motorcycle Jacket today. An absolutely perfect description and perfect fit. I have never seen such first rate customer service.
Don S., Rockville, Maryland - 02-06-2007

Chil,
I wanted to tell you that I installed the tank bra today - no problems! Fit like a glove and I _really_ like the looks. I will send you a picture; the weather today is sunny but -20 temps so my camera is being too picky and won't take a shot. Thank you again for a great product and very fast service!
Bob S., Wilton, NH, 2005 Kawasaki 800, 02-03-2007

I bought and received a Chilhowee tank bra and love it. I also bought the Pistol Pete Jacket, and I Love it. I have gotten many compliments about both. Keep up the great work, and I'll keep on ordering all my leather goods from you.
Craig E., Kimmell, IN -2005 Harley Davidson Softail Deluxe- 02-01-2007

Hi All,
Last year I got my first bike (a 2005 VStar Classic). My first purchase from you was a tank bib with pocket and matching kickstand cover which were beautiful. I then ordered chaps which I love (especially since I had to exchange them for a smaller size). My husband gave me more goodies for Christmas (rear fender bib, fork covers and floorboard trim) which were also great. I wanted to let you know how happy we've been with the quality of the leather, workmanship and your excellent customer service. Thanks again for all of your help!!
Claire P., Browns Mills, NJ - 2005 Yamaha V-Star Classic - 01-31-2007

The tank bra I ordered arrived and fits the 2007 Suzuki Boulevard C50 great! I told Scott I'd attach pics for him. Now you can add the '07 model to your site! Thought I'd throw one in of my dog and his new seat I made this weekend for grins and giggles. Thanks again.
Autumn K., Huffman, TX - 2007 Suzuki Boulevard C50 - 01-29-2007

Hi, I got my 5-pocket leather pants and Mid-weight classic motorcycle jacket and am very pleased with the quality of your product. I will be ordering more products from your company in the near future as well as recommending you to my friends. If you have any business cards I would be glad to pass them around. Thanks to you and your staff for the great service.
Brian S., Cold Stream, BC - 01-29-2007

Just got the engine guard chaps and love'm. They're easy to install, they look and fit great. no problems with shipping. I'll mail 'ya when I ride with'm to tell ya how they work on the road. Thanks again for your service!
Christian N., Henefer, UT - 2006 Yamaha Roadstar 1700 - 01-27-2007

Hey Chil,
I just want to say thank you for the great looking products that you are making and to let you know that I am very pleased with the quality also. I received my engine guard chaps with chrome studs, ranger star concho and horsehair tassel and they look great, went on easy and sure help block the cold air. I also got the buffalo lever covers with 16" fringes blowin' in the wind. Together with my premium naked leather chaps for those extra cold days or my deluxe mesh lined chaps for that warmer day that sneaks in I am well prepared. My next big project is to get a new seat for my bike. I want a lowered, narrower seat for my Yamaha v-star classic. I will be in touch. Thank you and it is a pleasure doing business with you.
Val T. , Baltimore, MD - 2004 Yamaha V-star 650 Classic - 01-25-2007

Just wanted everyone to know, I received my Pistol Pete leather jacket a few minutes ago. I was very, very pleased with the quality and weight of the leather jacket. When I first ordered the jacket, I could not make up my mind which Pistol Pete jacket to order, basically because I live in Northeast Alabama, where the weather rarely gets below 40 degrees in the winter. I wanted a jacket that would be thick enough to keep me warn, but also light enough to wear often. I also wanted the best quality jacket that I could buy. After calling your helpful staff, I chose the 3 oz pistol Pete instead of the naked leather one. After opening the box this morning , I was amazed at the quality, feel and perfect fit of this leather garment. As always, I look forward to ordering more of your great protects.
Marion P., Henager, AL - 01-25-2007

I ordered the biker whips just 2 days ago and they showed up on my doorstep today! I thought I got someone else's package because things from the net NEVER get here that fast. When I opened up the package I found the whips and Man are they well made! I am so extremely happy about the quality of these that I intend to order all of my leather needs for my Harley from you! Thanks for the top notch service!
Dallas H., Fort Collins, Colorado - 01-24-2007

I have just received my third pair of deerskin gloves from Chilhowee Motorcycle Leather and couldn't be any more pleased! The order process was efficient, just as previous orders, and the gloves are exactly what I expected - great quality, extremely comfortable. I had ordered other gloves prior to my first Chilhowee pair and they sit in the bottom of my riding gear bag. I don't even bother looking elsewhere. I now have a pair for each season. Thanks!
Andrea T., Norfolk, VA - 2000 Red Triumph Legend - 01-21-2007

I received the replacement order for my naked leather touring Overpants on Thursday 1/11/07 and the 38 size fits just right, I am very pleased with the quality of these leather over pants and the great service Chilhowee has provided. Again I am very satisfied with the quality of the product and customer service that Chilhowee Motorcycle Leather has provided.
Steve S., Colebrook, NH - 01-15-2007

Just want to offer a pat on the back for your great company. I recently bought a motorcycle vest and braided chaps from you, and am extremely happy with the product, service and the people I dealt with. Even when I ordered the wrong size, the return and reorder was handled quickly and easily and nobody made fun of me for not knowing I was still a growing boy. Thanks for a smooth transaction and Thanks for providing a quality product with quality service. I will order again and will recommend your company to everyone.
Richard L., Elkhart, KS - 01-18-2007

Thanks very much for an excellent product, better then we can get here in Australia. The tank bra is a very good fit on my VN 800 Kawasaki & looks sweet.
Joanne H., Jugiong, Australia - Kawasaki Vulcan 800 - 01-06-2007

Hi Guys. I just wanted to send you a note that I'm entering my Indian Chief in the January 2007 "Easy Riders Motorcycle Show" in Sacramento in the "Spectator vote Cruiser Class" because of the awesome look my bike gets with all the leather you have made for me. If it wins first, second, or third I'll send you a picture of the bike. If it doesn't win, it will only be because it wasn't a Harley which are the main competitors (and voters) at the show. :) Thanks mucho for the great work you guys do.
Bob F., Sacramento, CA - 2000 Indian Chief - 01-05-2007

Hello All,
Just received the fork covers for my soon-to-be purchased Softail Deluxe! The quality is absolutely outstanding and I would without hesitation recommend these and Chilhowee leather. I have purchased leather jacket, get-back whips and gloves... all have been outstanding! I look forward to many more purchases in the coming months and years! Great job everyone at Chilhowee from a very satisfied customer.
Carl M., Orwigsburg, PA - 2006 Harley Davidson Softail Deluxe - 12-29-2006

I recently purchased a Pistol Pete Motorcycle Jacket from your store. I would like to thank you for your courtesy, advice and prompt service. The jacket arrived ahead of schedule and fit perfectly. I would highly recommend your business.
Lelan H., Coquille, OR - 12-20-2006

Hey Chil and the rest of you guys,
Just received the Mid Weight Classic Leather Chaps and Naked Leather Ultra Touring Overpants. They both fit perfect. Could not believe the quality of the leather pants, they weighed approximately 8 lbs, with the look and feel of a fine leather jacket. Instead of dreading the cold weather, I can't wait for it to get here. As always, I look forward to ordering from your great company again.
Marion P., Henagar, AL - 12-19-2006

I attached the Floorboard Fringe to the stock floorboard, and then put the Kuryakyn floorboard covers over the top. I really like the look and quality of the floorboard fringe, and I've received a lot of complements for it.
Richard B., Oak Grove, CA, '03 Honda VTX Retro 12-16-2006

Hi, I just wanted to take the time to say "Thank-you" for such wonderful customer service. I ordered the Engine Guard Covers and they are beautiful. I have not put them on yet due to storing my bike for the winter, but when I do this spring, they are going to look fantastic. I will, as your email suggested, send pics to show you how you've helped to "pimp my ride". I have your card and I will be referring folks and coming back for more myself!
Nichelle M., Greensboro, NC - 2002 Honda Shadow ACE - 12-15-2006

I have added from Chilhowee the lever covers, the mud flaps, Tan Classic Motorcycle Jacket, Tan Classic Motorcycle Chaps and the Lined Golden fringed gloves. The added accessories have really made the look complete. I couldn't be happier with all of the looks and comments I get.
Ken H., San Diego, CA - 1999 Kawasaki Vulcan Drifter 1500 - 12-08-2006

Hey this is James! I recently purchased the tan leather jacket and chaps. I just wanted to say that I really like my leather - the fit is great and the leather is a great color and grade but what I like the most is the way y'all handled the mistake that was made in processing my order. We made our December 2 ride in style thanks to your extra effort. Some photos to be sent soon. Thanks and MERRY CHRISTMAS! PS: I get nothing but compliments on my leather and as we all know that is way cool!! Thanks again!
James B., Weatherford, TX - 12-08-2006

G'day Scott,
My order arrived today! That's pretty quick from USA to good old AUS. I would like to say thanks heaps, the gloves and vest were every bit as good as I had expected and the quality even better. I will certainly buy more gear from you guys when I need it, even if it is rather expensive for freight to Australia, although the all up cost turned out to be fairly reasonable. I think next time I'll try to make up a bigger order to spread the cost of freight over more items (I'm sure you'll think that's a great idea!). So . . . many thanks from Ballarat, Victoria, Australia . . . you get 10 out of 10 for service and 10 out of 10 for a quality product, what more can I say, it's great to do business with you. Hope you all have a very Merry Christmas and enjoy a Happy, Safe and Prosperous New Year. Do you guys have a white Christmas? . . . ours unfortunately will be brown and may even be black with today's temperature 35C (that's about 95F to you) and summer's just started. Thanks again,
Peter G., Ballarat, Victoria, Australia - 12-05-2006

Chilhowee Motorcycles,
I received my order in a very timely fashion. The order was complete and exactly like I wanted. I am very pleased with the product and the service that I received from you all. As far as the pictures go, I will send you some but you will have to wait until after Christmas because these chaps are for my girlfriend for Christmas. However I will be glad to send you some pictures of her and my bike. Thanks again and I hope you all have a Merry Christmas. Chris L., Norwood, NC - 12-03-2006

Chil,
I got the Engine Guard Chaps for my Harley Road King today (order #118282) - beautiful - such wonderful leather. I couldn't wait to put them on and they look fantastic. I'll send you pictures in a week as I have to leave on a business trip. I wish it was summer in Colorado as my bike looks incredible with Chilhowee leather --- chaps, lever covers and kick-stand cover. Thanks for having the brilliance to make these dresser parts.
Gary T., Colorado Springs, CO - 2001 Harley-Davidson Road King - 12-01-2006

I received my Legendary Classic Naked Leather Jacket today and I want to thank you and let you know how very pleased and happy I am. I had to exchange my first jacket and this transaction could not have gone any smoother. I believe it was Melanie that assisted me, and she should be recognized for the excellent job she did. Again I thank you.
Coy P., Morgan City, LA - 11-30-2006

Sorry it took so long to send the pics, but better late than never! The coat is the Naked Leather Pistol Pete, the chaps are yours as well....the Premium Naked Leather Chaps. Great stuff, keep up the good work!!
Jim N., Flagstaff, AZ - 11-25-2006

Chil,
I just received my first order from you. I am very pleased with your leathers. You are the only place I have found heavy leather kickstand covers, and the vest looks great and fits like a glove. Will send a pic of the black & chrome beauty when I figure out how to use this thing!! Thanks!
Steve K., Kearny, NJ - 11-20-2006

Dear Sirs: I received my tank bra today and I can not tell you how happy I am with it, what an addition to my bike! I will recommend you to everybody I can, also in the future I cannot imagine buying an item like this from anybody else but you folks. I was also happy to know that it was made in AMERICA by NATIVE AMERICANS that means more to me than I can describe. To who ever reads this e-mail thank you very very much and have a good day.
Dave T., Colorado Springs, CO - 2001 Kawasaki 800 Classic - 11-18-2006

To all the guys & gals at Chilhowee ( especially Melanie ), thanks for everything, your stuff is great, your service even better. Will send a photo or two as soon as I can.
Rick S., Panama City, FL - 11-16-2006

Hello Sarah,
Thanks for your prompt reply. I did receive the shipping update email...thanks. I had previously ordered floorboard fringe for my bike, and it installed without issue...and looks GREAT! When I get the Easy Brackets I will take pics of the installed Mighty Legend saddlebags and the fringe, and send copies to you. You are more than welcome to use the pics on your site if you wish.
I just want to add that your site is one the easiest to use that I have experienced in quite some time now. And your customer service is excellent also. I frequently refrain from ordering large items like saddlebags on the internet due to doubts about quality, fit, and service. However, with Chilhowee's guarantee, excellent fitment guides, and outstanding customer service, I have no hesitations when ordering from your organization. Keep up the good work, and don't change anything. Thanks!!
John L., Maryville, TN - 2006 HD Softail Deluxe - 11-15-2006

Guys,
Thanks very much, I received my package on Monday (Aussie time). I was amazed at what little time it took to reach me when you had only posted on Thursday (your time). The quality of the tank bra and sissy bar bag are fantastic and I'm they will give me great pleasure in using them. I will be promoting your excellent to my other biker friends and I'm sure that we can do further business in supplying items to us in Australia.
Chris P., Kuuri Kurri, Australia - 2006 Yamaha V-Star 1100 - 11-14-2006

Chil,
Received the Handcrafted Lined Buffalo Gauntlet Gloves on Wednesday after ordering them on Monday (!). Living in a very small town on the southern edge of the country means that we order a LOT of stuff over the Internet; consequently, we have many opportunities to evaluate service and products.
Not sure how many ways I can say, "exceeded expectations" but here are a few:
Gloves: Unique appearance, great quality, very comfortable, and excellent fit. I had been concerned about the S-M-L sizing, versus "half-sizing" which is what I was used-to with Held. No worries. Your sizing chart proved to be spot-on for my "size 9" hands - the Medium works just fine. After seeing the gloves, the price is more than fair, and roughly HALF what I've been used to paying for quality gloves. I think these are your most expensive gloves, so the deerskin would have been an even better deal, had that been my choice.
Service: An attractive website that actually works, is easy to navigate, and a slick order process. Very quick, personal response to an e-mail product question, and immediate acknowledgment of my order, and an immediate notice of shipping. Not sure how you managed to get the gloves and Buffalo Butter from Grant's Pass (a great place, by the way) all the way to Tularosa, NM in two days, but that was also impressive. I had goofed up part of the order, and got a quick call from a pleasant, intelligent young woman who took care of the mistake immediately before the order was shipped.
Keep up the good work. It's so refreshing to see a small business done well, and I wish you every success. This was my first order, but won't be my last -- although these gloves may outlast me. I sincerely hope to avoid the opportunity to test them against the pavement at high-speed, but they sure look up to the task.
I haven't yet taken a ride with these beauties, mostly because I have my '84 Wing partly disassembled for some maintenance. When I get it all back together, I'll take a picture and send it along.
GREAT JOB, guys, and THANK YOU. Rest assured that I'll recommend your company to others. May your numbers increase.
Charles H., Tularosa, NM - 11-09-2006

Hello!
Your company has the finest professional customer service possible. Scott in customer service worked hard to find this jacket for me and I greatly appreciate that. I thank Scott and Chilhowee for the best service I have encountered in years.
Bob F., Dorval, Canada

Dear Chilhowee Leather,
Wow. You guys are awesome! I do love the chaps and will be ordering a jacket within the next few weeks. Thank you so much for your customer service. I will tell all of my friends about you! Not many companies believe in outstanding customer service any more. It's nice to see it does still exist!
Angela C., Peachtree City, GA - 11-01-2006

Here's a little collage of us I put together over the weekend. Thank you, folks, for a spectacular set of engine guard chaps. The quality of the leather, the ease of securing them and the pockets are great features. They are VERY functional eye candy and finish off the look of the bike (esp. with the matching studded kickstand cover). I've had many compliments and refer everyone to your site.
Goldie F., Dorchester, MA - 1997 Kawasaki 1500 Classic - 10-23-2006

Chil & staff,
Again, I just wanted to thank you guys (and gals!) again for a great experience! I was amazed at how quick I got them, just in time for the weekend ride! I have looked for this particular item elsewhere to no avail, and was delighted when I came across your site. The wraps look great (as you can see). Keep up the good work!!!
Evan Y., Stockton, CA - 10-22-2006

Hello guys
Dealing most of my life with manufacturing I totally understand about production and such. This is for my wife's new bike, which she is not ready to start ride yet (still recovering from being rear ended by a pickup on her old one). This is a surprise for her that she does not know about. So we have a couple of weeks at least before she will get the ok to start riding from her doctor. And I still have some other accessories to get and put on her new bike.
But what I saw on your web site, is what made me order this for her from you. Your products look very well made and if it's half what I expect I think she will love it. Thank you for keeping me informed. That alone makes me very happy with you, considering most companies don't do anything to let people know what is going on with their order unless they call the company. This puts you above most companies! Always ride safe
Dave K., Apache Junction, AZ - 10-21-2006

Hi Sarah:
Your company's communications with its customers is peerless. I appreciate the update and thank you for the time you took to drop me the e-mail. I will not hesitate to do business with Chilhowee in the future. Nice quality products at a reasonable price, and excellent customer service really set you folks apart from the crowd. Best regards to all at Chilhowee,
Frank S., Northport, NY - 10-20-2006

Chil,
Testimonial? Is that like reporting a totally satisfying sexual experience or something? If so, here ya go!
Wasn't expecting pkgs. until Monday, based on your ship dates of 18/19 Oct. Buster Brown (UPS) knocking on door at 10:30 this morning (20th) with most of my goodies. Kiss my NC grits!
Milwaukee Boots: First time in my life I have ever put on a new pair of boots that felt like I'd been wearing them for 10 years! Rear zip neat!
Rain Suit: You know what you are talking about - a Med. would have been too small. Heat shields are great! Fold up and stick in saddle bag.
Racing Jacket: Perfect fit! Recommended 1 size up is just right. If this is medium weight, glad I didn't order the heavy! Zip out lining with throat warmer is wonderful. Zip vents, too. Extra snaps for repair, if ever needed, are cool. Awesome keep warm!! Amazingly enough, no allergic reaction to this jacket's leather after wearing for over 2 hours.
Excellent Quality - haven't found a single thread hanging out of anything!
Don't know how you do it, but am still amazed! Be back for more, when can replenish my hidie hole money.
Who me? Satisfied? Bet my chrome straight pipes on my "big boy" Harley I am!! Many Thanks!
Henry "Hankster" P., Huntersville, NC - 10-20-2006

Dear Chilhowee .....
I received my tank bib today (Wednesday) and it was shipped Monday. WOW!!! The tank bib is beautiful and looks great on my '06 Midnight Venture. The picture on your website doesn't do it justice. Your workmanship and leather is outstanding!!! I will be ordering from y'all again.
Kenny H., Weatherford, TX - 2006 Yamaha Midnight Venture - 10-19-2006

I just wanted to thank you guys (and gals!) again for a great experience! I was amazed at how quick I got the floorboard fringes, just in time for the weekend ride! I have looked for this particular item elsewhere to no avail, and was delighted when I came across your site. Keep up the great work!!!
Evan Y., Stockton, CA - 2004 Kawasaki Vulcan 1600 Classic - 10-18-2006

Good morning Chil,
Excellent job, all the way around! You folks really do an outstanding job in today's "take the money and run" attitude when it comes to customer service. It sure is nice to find a company that still holds customer service and satisfaction as a vital part of business. Believe me, I pass the word around about you folks, even to the place we bought our bikes from this year. Hopefully Cycle City will make you a favorite vendor!
Herm M., Harborcreek, PA - 10-18-2006

Greetings Chilhowee!
Every thing I received was great! The Drifter II bolt-on saddlebags look awesome on the bike, ('06 Softail Deluxe). I've attached some pictures so you can see for yourself! Feel free to use them. I'd love to see them on your web site. The easy brackets also are fantastic. Easy to install, give a good clean look and make the bags super easy to take on and off. Cheers!
Tyler W., Greenfield, OH - 10-17-2006

Greetings from Citrus Heights! I recently purchased a pair of handcrafted lined gloves from your company. I appreciate the quick processing of my order, the gloves arrived on Friday. I had to take for a test drive on Saturday. The gloves were very comfortable as I rode through the foothills, and mountains of CA. I look forward to more purchases from your Company!!
Bill K., Citrus Heights, CA - 10-17-2006

Dear Chil,
Just wanted to let you know that I am more than pleased with my tank bra. The quality of leather and craftsmanship of the piece are exceptional. It really compliments my bike! Also, thanks for the great service. Your excellent communication (which was all done via e-mail) made me feel that my business really mattered! Thanks again,
Betty A H., Bloomingdale, MI - 10-15-2006

Your service is AWESOME!! Placed a special order by phone, and in no time had a confirming e-mail. My hearing ain't what it used to be (too many miles with a half helmet) so missed the name of the person who most graciously assisted me with my order. I think she told me you have a line of alternative goods for us with leather allergies. I would like to look at them if possible. I may try one of your jackets to see if it does not bother me. Thanks for your concern, and your service - I can recommend you to ANYBODY!!
Henry P., Huntersville, NC - 10-14-2006

I received my order yesterday. The chaps were of the highest quality and the grip covers were totally awesome. I can see I will be happy to do more business with you guys in the future. Thanks again it was a pleasure to deal with you guys. The person who dealt with me on the phone was extremely helpful and pleasant (although I am sorry I forgot her name).
Grant R., Langley, BC, Canada - 10-12-2006

Hello All
Just received the Indianhead Vest it is a gem ..the quality is superb and the service was excellent ..I really do look forward to doing more business with you guys .Thank you!!
Julie R., Gold Coast, Australia - 2006 VTX Honda Classic - 10-12-2006

Thanks for the quick delivery on the fender bib for my 2005 H-D Springer Softail. The fit and look is perfect! Great addition to my bike and I bet I'll get a lot of compliments on it. Attached is a pic. for you....
Rob F., Dallas, TX - 2005 H-D Springer Softail - 10-06-2006

Chil & Co.,
Just got the gloves today and WOW! They fit perfect and cannot believe the softness. It's such a feeling of AHHH when something fits just right and is exactly what I so expected. I'm gonna sleep with them on tonight. Just kidding, the wife might think I'm flipping out .Hey, I really appreciate the quick shipment and the follow up customer service e-mail. Ya'll are doing it right. I hope to be placing an order for the engine guard chaps real soon. Thanks again and ya'll have a wonderful weekend. Thumbs up to everyone there !!!!!!!!!!!!!
Oscar H., North Little Rock, AR - 10-05-2006

Chil,
Just wanted to send you a picture of the beautiful work you did on my bike. The tank bra is perfect, just what I wanted!!! The work your team did on my seat was above and beyond the call of duty, I had no idea it was going to come out as well as it did. I have had compliments on it everywhere i go... Thanks a lot I will be ordering saddlebag fringe to match, I will send you a pic of that when it's finished. This time i will stay out of the picture I promise!!!!!
Sam V., Akron, OH - 10-05-2006

Chilhowee,
I recently called Scott and had a problem with a missing part he was awsome ,he never questioned me, just asked what the bike was said it would be shipped out that day. HELL OF A SERVICE! Good job keep! it up. You'll hear from me a again, by the way. great product with the easy brackets love them.
Shane B., St. Marys, WV - 10-04-2006

Chil;
I don't have any pictures of myself with my bike - what a shame! I can get my wife or daughters to snap a few within the next few days.
Have been very pleased with the tank bra. I have been pleasantly surprised that it has not rubbed into, nor left any scratches on the tank whatsoever. It definitely added to the appearance of the bike as good, if not better than, more chrome!
Recently added many custom and aftermarket parts to the bike, so it looks better now than the pictures I sent after installing the bib. I will attempt to also get some pictures focusing on the tank and bib - not just of myself by the bike. Thanks for a great, well made, and stylish product.
John M., Toledo, OH - 10-05-2006

To The Folks At Chilhowee,
Thank You! I Just LOVE your Customer Service, Ordering and Shipping Dept! You Folks are waaaaaay above all the others and I, for one, really appreciate buying from you. Your Products are top notch and if there is a problem, you fix it PDQ!! I only wish that I could visit you in person! How you can be so friendly and go out of your way to help customers just amazes me. I plan to be a Life Long Customer! Once again, thank You!
Mike A., Sierra Vista, AZ - 10-03-2006

Sirs;
I have taken pictures of my new saddlebag rail fringe and forwarded them to you hoping you will be able to show others what a wonderful effect it has on my bike! I am so pleased with mine it is hard to put into words (you'd have to see my delighted look every time I take pictures or enter my bike in competition). Thank you so much for the wonderful design and quality product.
Judye S., Sebring, FL - 10-03-2006

Dear Chilhowee,
Received my engine guard chaps for my Victory with Lindby bars on Friday and rode 40 miles in the rain as an escort for a fallen biker's funeral on Saturday. It was the first time I had ridden in the rain without rubber boots that my feet stayed dry. Simply a great product. The fit is good, hope the pattern helped, Will try to get a picture taken and sent in. Thanks for the good service.
Fred H., Battle Lake, MN - 10-02-2006

Just received the midweight racing jacket - What a nice jacket for $80 bucks! All my "turmoil" over fit was for nothing as sleeve length is A OK and I'm hard to fit. Great customer service and feedback, by the way. Will be back and pass you on to my friends. Thanks again!
Ken G., Rockwall, TX - 10-02-2006

Hello,
I ordered my Gloves and Chaps from you folks and again am very pleased. Previously I ordered my Naked Leather Jacket and was more than happy. Well the weekend of Sept. 23, 2006 I got to really try out the Chaps and Gloves. I did a 600 mile trip to Candaguia Lake in Western NY for a Triumph Rally. Boy did they come in handy. I was so glad that I had them. Here is a picture of me at Watkins Glenn Race Track. Again Thanks and look forward to future business.
Scott P., Pennsylvania Furnace, PA - 2002 Red Triumph Bonneville America - 09-30-2006

Hi Chilhowee staff,
I just received my gloves and lever covers. I am very pleased with the fit and quality of your products. I can't wait to get some of the other accessories that I have been looking at. I would have to say that you are one of the quickest shippers I have ever dealt with. Thanks again, I'm looking forward to continuing business with you. p.s. I wish you weren't so far away
Ivan A., Billings, MT - 09-29-2006

To whom it may concern:
These pictures are of my 2005 customized heritage. As you can see I trimmed the bike out with a lot of your leather products, fringe work and nail head strips. The photos were taken on a trip out to the western states including Wyoming, South Dakota, Arizona and Nevada. Where ever i stopped a crowd gathered to admire my bike especially the leather work. Thank you supplying great products!
George L., Boca Raton, FL - 2005 Harley Davidson Heritage - 09-28-2006

Hi Guys!
I wanted to take a moment, before that moment got away from me and thank you for dedicating your morning to me and my husband Mark when we were in your store on Tuesday, September 19th (I bought the chaps that you altered and two leather jackets). Your attention to the details and my specific needs went beyond the call of duty. I was treated like royalty and have not stopped spreading the word to all of my motorcycle friends (and to those that just like quality leather products)!!
I was, though, totally remiss in my manners and failed to secure your names, so that I could pass that information on to others and to keep for myself as well. Thank you again for the T-shirts! I began wearing mine the following day and got several positive (and humorous!) comments on the "GOT LEATHER"!
We'll be back! I really wanted the Milwaukee chaps, but you didn't have any size small-so next time (unless they go on sale!)! Besides, Mark has some chaps and a jacket to buy too!
And thanks for sending us to "Jimmy's" for the burger. They were the best!
Betty H. Morgan, Grand Junction, CO - 09-27-2006

Hi,
My Vest arrived and fits great, the leather is soft and feels great also, Thanks for your personal attention to my small order. Will be getting other things from you as I go. Again thank you and will keep in contact.
Rick R., Cherry Valley, CA - 09-22-2006

Hello,
Just wanted to let you know I have received my order (jackets, chaps, vest, and gloves!) and everything is GREAT! One of my co-workers has already ordered a jacket just like mine. Nice products and I look forward to sending you a picture with me in my leathers and on my ride. Will order more in the future, thanks.
Mike K., Great Mills, MD - 09-21-2006

G'day Fellas,
Chaps and helmet arrived today, and I must say I'm very impressed with the quality. Helmet only a little large but can live with that. Will send photos when I get a chance. Thanks for incredibly great service and quality gear! Look forward to more purchases in the future. Regards to all
Steve ("The Bear") F., Cowwarr, Victoria, Australia - 09-14-2006

Hi,
Just received the engine guard chaps today. Put them on and they fit perfectly on my '07 Harley Electra Glide Standard with the OEM engine guards. Thanks,
Gary C., Yakima, WA - 2007 Harley Electra Glide Standard - 09-12-2006

My order for Kryptonite locks arrived right on schedule, and the items were exactly as described on your website. Thank you very much. One note.....Your company is probably the first one that charges "normal" shipping fees. Thank you again!
Bob J., Indiantown, FL - 09-12-2006

Hi all!
You did the Custom seat for my Aero 750 the end of June this year. I had sent the seat with all my requirements and a request to have it back by the 4th of July weekend. Not only did you have it back to me ahead of my requested date, the seat is absolutely awesome. It is SO much more comfortable than the stock seat. Then there is the style you gave the newly shaped and leather covered seat. The conchos are wonderful, the studs look great, and the wonderful detail of the stitching was totally unexpected.
I get so many great compliments about the looks of the seat now. I am always promoting your services to everyone who complains that their stock seat is uncomfortable and they are looking for an aftermarket seat. I hope I am sending lots of business your way, because you deserve the notoriety. I am attaching a couple of photos to show off the seat, and how it looks on the bike. Thanks so much,
Cindy C. - 09-10-2006

Chilhowee,
Thank you again for your wonderful service! Your staff is absolutely awesome i have never dealt with such great people, keep up the good work, looking forward to getting my lock so I can show off my new saddlebags from CHILHOWEEEEEEEEEEEE have a good one!
Bill B., Marshville, NC - 09-10-2006

Deni,
Once again I couldn't be happier, in the spring I bought a new leather jacket, first new one in 25 yrs and I love it!! Needed new chaps, ordered the naked leather version on Saturday afternoon Labor day weekend and had them on riding Thursday nite! FANTASTIC!!! Thanks again!!! You guys are great!!
Drew G., Ridgefield, CT - 09-09-2006

Greetings!
I'm very impressed with your customer service. I really didn't want to buy my chaps online, it's one of those items you want to try on before you buy. But, your website gave so much more information to assist me, I decided to take a chance. Your website shows a lot of quality, and I know your products will be the same. Best Regards,
Wayne R., New Braunfels, TX - 09-08-2006

Hey there,
Here are a couple of pictures to get my modeling career started. (yeah, right!) Feel free to use them! My bags hold a lot more that I thought they would and they match my Harley black perfect. Keep up the good work!
Cheri N., Presque Isle, ME - 09-05-2006

I received the floorboard fringe and fork covers today (09/02/06). The quality of your products is top shelf and I can't wait to put it on the bike!! Thanks!
Bill S., Burlington, NJ - 2005 Yamah Royal Star Venture - 09-02-2006

Chil & Company:
I got home yesterday, and both of my packages were on my porch. The quality of the Vented Racer jacket and handcrafted Deerskin gauntlet gloves products are excellent - and the delivery was TOO fast. I will be doing business with you again.
Alan C., Beaumont, TX - 08-29-2006

Hi Chil and the gang in sales, just wanted to let you know my first parcel arrived just fine. The tour bag is great, the leather jacket fits like a glove, and the speed of the delivery time to Australia is superb!! You and your group are second to none when it comes to service and follow up emails. If I get to the states next year for Harley's 50 year Sportster party, I will make it a point to come and buy you all a beer. Kindest regards. PS: photo to follow.
George K., Sydney, Australia - 08-28-2006

Sarah -
THANK YOU! I appreciate your customer service. It's sad, but in the motorcycle business, it's oftentimes very lacking these days. It was praise for Chilhowee's quality and customer service from an online forum I belong to that sent me to your site a few weeks ago for the Ultimate Legend saddlebags (which are great!!).
Karen M., West Valley, NY - 08-24-2006

To the Chilhowee Team,
Just a quick note to let you know that my order arrived on 22nd, August. I was absolutely delighted with the service and the product. Thank you all for your help and cooperation and I look forward to ordering more stuff in the near future. As requested I have sent in a few pics of me in the gear with the bike in the hope that I make the gallery!!!!! Thanks again
Anthony O'Donoghue, Cork, Ireland - 08-24-2006

Sarah:
I wanted you to know I just received my new motorcycle jacket - WOW !! Great jacket! I have been looking for this style and color jacket for some time. Thanks for all your help.
Bobby H., Goodview, VA - 08-23-2006

Dear Chilhowee Team,
I just installed my first purchase on my Yamaha V-Star Classic 1100, and to say I'm impressed is an understatement. Not only was your commitment to exceptional quality evident in the leathers when I took them out of the package, but after they were on the bike it was doubly so.
The craftsmanship in your products was very evident as I installed the items. Ever the cautious buyer, I started with a couple of small items (lever covers and kickstand wrap). Each went on very, very well, and really added a nice touch to the bike. What I was also impressed with is the extra attention you pay to the small details, up to and including the instructions. I've seen a lot of 1 page instructions before, but yours were great. Also, the fact that you gave me way more leather in the lacing than I really needed impressed me greatly. There's nothing more irritating than trying to lace up something like that with laces that are pre-sized to be barely adequate. I was able to really work with the items and place them exactly where I wanted them.
I have a lot more things from your site in my wish list, so rest assured, you'll be hearing from me in the future. Regards,
Jeff S., Owasso, OK - 2003 Yamaha V-Star 1100 Classic - 08-23-2006

Hello!
I received my Easy Brackets today and put them on my Honda - They look outstanding and are what I was looking for. Easy to remove my bags without leaving any hardware behind.
Jose R., Quebradillas, Puerto Rico - 08-22-2006

Chilhowee,
Thank you so much for the fast service, and the 795SP saddlebags are awesome bags - they are just the ones I've been looking for quite some time. Thank you again! I will tell all my friends about your wonderful products and your great service. Now I was looking for some kind of bracket or the best way to mount them. Any suggestions?
Bill B., Marshville, NC - 08-20-2006

Received the (2) one piece rain suits today and they are GREAT! They're the same color combination (red and black) as our First Gear Tex Mesh riding jackets and pants. The quality of your rain gear wear is more than expected for the price, and I'm sure we will get many seasons of dry riding comfort from them. Thanks!
Guy P., Providence, UT - 08-18-2006

Just wanted to send a quick email to tell you I have received the tank bib for my 2006 Honda Shadow Aero 750. From the materials that you use, to the craftsmanship, it truly makes the bib a work of art. Some find that chrome is their thing, but I can say after installing the bib, that customized leather is the way to go! I only wish that you all made saddlebags out of the Buffalo that the bib was made from. Thanks again for such a great job,
Rick F., Greensboro, NC - 2006 Honda Shadow Aero 750 - 08-16-2006

Just wanted to let you know that my order arrived a few days ago. I was sure impressed by the speed of the delivery. The lever covers I ordered were a snap to install and look great. Amazing what a difference something so simple can make in the look and feel of a bike. Thanks so much and expect that I will be ordering from you again real soon!
Ron F., Clearwater FL - 2002 Yamaha V-Star Silverado - 08-12-2006

Chil,
As promised . . . attached is a photo of my '06 Kawasaki Vulcan VN1500 and me . . . both dressed up in our Chilhowee products. The new Cobra sissy bar and rack mounted easily and functioned perfectly during a recent cycle trip in Canada. The 774P slanted leather saddle bags attached to the fender rails with Easy Brackets are just the ticket for easy removal for cleaning both the bags and bike. I can't imagine anything simpler. And, me . . . my premium naked leather chaps and fingerless deerskin gloves couldn't possibly be softer and better constructed not to mention the Chilhowee T-shirt which has to be one of the best looking shirts on the market. I'd feel remiss if I didn't mention that anyone owning leather chaps, saddlebags, gloves etc. is missing a great product if they don't use another Chilhowee product, Buffalo Butter, on their leather goods.
The products are outstanding alright, but it is the personalized service from your company that keeps me coming back for more. Chil, your personal involvement is seeing that every detail in the product selection and satisfaction process is remarkable. How you find the time to answer each e-mail with such patience, thoroughness, and understanding is a wonder to me in such a competitive market. Perhaps, that is why Chilhowee Motorcycle Leather sets the standard for personalized customer service. I personally know of none better.
Feel free to post this as a testimonial as I am very proud to be counted as a Chilhowee repeat customer.
Ken H., Onekama, MI - 2006 Kawasaki Vulcan VN1500 - 08-08-2006

Hi chil,
Got the email stating that the order had shipped not half an hour after your email! Since that was a day earlier than the estimated date to ship, I sure can't complain! I did want to send a note to say thank your for producing such wonderful products. I've attached two photos that will tell you just how much the quality and style of your pieces have impressed people! Not to mention the excellence in customer service we've experienced with every order. Just put the auburn leathers studded lone star bags (ordered by my father, Richard Dinning, as a birthday gift for me) on my bike on Thursday night, and they look just stunning. Can't wait until the handlebar wrap comes in so I can complete the look! Thanks again for your great quality and service. It's always a pleasure to deal with your company. Cheers!
Kristina J., Ontario, Canada - 2005 Suzuki C50 Boulevard - 07-22-2006

Chilhowee, Want to inform you that I received the mud flaps for my 2005 Suzuki Boulevard C50 in a very timely manner! The Mud Flaps really gave the bike a new look. The flaps fit extremely well & the Velcro really helped with aligning before final installation. I would strongly recommend this item to any one who wants to get that special look. Fantastic product well made good fit beautiful. Thank You.
Melvin "Turtle" V., Chino Valley, AZ - 07-20-2006

Gentleman, or ladies, please be advised my order arrived today, and I am more than satisfied. This vest is an outstanding item, just as advertised. I am not a cycle man any longer, but wish I had found you when I was riding. My intent for this vest is for it to be a base for my military patches and memorabilia. I am building a history that can be passed down to my children when the time comes. Your vest is ideal for what I have in mind. I had first thought of using a shadow box, but the aspect of being able to 'wear' this vest is much more in line with my intent. Thanks again from a satisfied customer, and I shall pass along your address to my friends who will undoubtedly want to follow suit once they see the finished product....
Rich R., Leominster, MA - 07-10-2006

Scott,
While riding on the Interstate near my home, I was forced off the road by a careless driver. Fortunately, I was wearing my Pistol Pete jacket and Naked Leather Chaps from Chilhowee! I went off the bike at about 65 mph and suffered only minor injuries. The leather really protected me and after some minor cleanup, including some Buffalo Butter, looks almost as good as new!

Thanks for making and selling such a fine product. It looks good and I can tell you that it definitely protects you. I was carrying a pistol that day and it even protected it! Firefighters know about protective equipment and yours is the best!!
Jim N., Flagstaff, AZ - 06-27-2006

Hi Sarah
I wanted to let you know that I'm very pleased with the jacket. I was absolutely delighted when it arrived on Friday. It's such soft leather, the best I've found. Most new jackets are quite "stiff" before wearing in but this one is really lovely. The fit is superb. I'm pleased that you said on your web site that most jackets are sized down and that customers should buy one size up - absolutely correct. I wear a back protector when riding and even with that on the jacket feels just right. I tried it first with the thermal liner in and it's just right too. Fortunately, this time of year I don't need that so took it out and the jacket still fits great. The zippers and poppers are of very good quality too, robust and functional even with gloves on. As you can tell, I'm really pleased with it.
I have attached a few photos of me wearing the jacket for your web site, please do use them if you wish, together with my two "babies", a 1990 BMW K100 and 1980 Kawasaki KH250. I use the BMW all year round and the Kawasaki for classic and vintage runs and shows. I will certainly recommend your company to others. With kind regards
Kevin B., Snodland, England - 06-26-2006

Hi Chil,
Here are some pix of my new tank bra. I am loving it and you guys did a great job! Also, just so you know, the instructions you e-mailed me helped a lot!
Let me know if you use my photos so I can look for them.
Jo M., Highland Village, TX - 06-25-2006

Thanks! Received my jacket today. I am very pleased with it as I am with your service. I'll be back for some more stuff. Again... Thanks.
June M., Virginia Beach, VA - 06-12-2006

Thanks again for your great service. Gloves ordered on Thursday and arrived on east coast on Saturday. You can't ask for more than that. Great product, great service.
John B., Chapel Hill, NC - 06-10-2006

Just received my vest that I had ordered only a couple of days ago. It is really nice and fits great. I can't believe how fast you get your merchandise out and keep me up to date on the status of my order. This is my third purchase from your business and everything has been excellent quality and fits great thanks to your sizing charts. Keep up the good work and I will keep recommending you to my friends. Thanks!!!!!!!
Lindell W H., Flat Rock, IL - 1995 Road King

I rec'd corrected size vest today. Also my wife rec'd the tank bib for her bike, the quality is great! I can't wait to wear my new vest with the Indian on back and show it off. I made and error when ordering and you made it easy to correct my mistake. I will be buying more from you soon. Thanks !!
Wayne H., Reddick, FL - 06-09-2006

Hey Guys,
I received my current order, which included the Luggage Rack Trunk with Studs and Concho. Like all of the other products received from Chilhowee, it looked great out of the box and on the bike. My bike is a 2006 Honda Shadow Sabre that is Silver with Black flames. Your leather products make this bike look simply great. The more leather the better it looks. Everyone in my neck of the woods, add lots of chrome to their bikes, I add leather. This makes my bike one of a kind and usually the center of attention for everyone. I rode the bike to work yesterday, everyone liked the bike, but it was your leather products that everyone talked about. Thanks again, and as I have already said (Great products made by great people will always bring me back again and again). Will send a picture of my bike when I get it completely dressed with all of your products. It will be a Chilhowee bike for sure.
Marion Vernon P., Henagar, AL - 2006 Honda Sabre - 06-09-2006

Hey Chil, how goes it? I just got off the phone a minute ago and ordered two bottles of the Buffalo butter and one bottle of the 303 Antifade.
I have to say, with NO reservations, that the buffalo butter is by far the BEST product I have ever used on my saddle bags and other leather gear. I didn't realize how much leather dries out until I applied the butter. If anybody has doubts about how good those products are, please feel free to give them my name and phone number. There are no other products I will ever use.
That yellow wax that Harley sells is junk and I told them so at D&S. It plugs the pores of the leather and collects every particle of dust and gunk that is in the air. Needless to say I had a hard time stripping it off of the bags.
Bill (Tan) G., Klamath Falls, OR - 06-06-2006

Chill
I am very pleased with everything that arrived. Damaged items have been replaced promptly and without any hesitation ......Wonderful Service. Wonderful products!!!!!!!! I will continue to do business with your company and tell all my friends how professional your company takes care of the customer. Thanks!
Brad K., Rhinelander, WI - 06-05-2006

When I started riding many MANY years ago: I lived in Portland, Oregon. The guy that taught me to ride (on a full dress 1960 Harley) told me that the only place to get a decent leather riding jacket was from a place called Langlitz Leather. It seems back in the early '60 they had a name that was world renown. I bought a jacket from them and never wore it out. I did outgrow it. In several places! Today in the mail I received my Naked Leather Classic jacket from you. I must say the quality is on par with that leather shop of the '60's. The seams were tight. The snaps were installed tight. The large zipper worked flawlessly. And the quality of the leather is outstanding. I can see why you warranty the jackets for 10 years. Great piece of apparel. Thanks for a quality product.
Chet B., Enoch, UT - 06-05-2006

I was a little uneasy ordering a jacket without trying it on. I took your advise, ordered one size larger and it is perfect. I ordered the Mid-Weight Racing jacket and received it in less than a week! The quality of the jacket is better than I expected. I will definitely be ordering more products as well as recommending you to everyone I know. Thanks again,
Kelly T., Spokane, WA - Suzuki M50 - 05-28-2006

Hi
Just to let you know that I just received my Pistol Pete jacket. Looks great! First jacket was the wrong size but that was corrected quickly by your staff. Great to do business with and am looking forward to wearing the new leather. Still finding new pockets. Thanks!
Scott B., Thunder Bay, Ontario, Canada - 05-26-2006

Hi guys,
Just received the Sissy Bar Bag today. All I can say is AWESOME! Awesome quality, and the price couldn't be beat. They match my Road Star Bags perfectly! I can honestly say "one happy customer"!!!!! You'll be hearing from me again. Thanks again!
Susan F., New Castle, DE - 05-25-2006

Hey guys! Just a quick note to thank you for your prompt response to my first order. My leather lever covers went on to my Drifter 800 like a dream and my husband and I had no problems installing them. I commend you on the quality of the leather too. Very nice. I received my order in 3 days. You have made my ride very happy! Looking forward to ordering soon. Best regards,
Pam S., Sacramento, CA - Kawasaki Drifter 800 - 05-20-2006

Just received my leather jacket and it is perfect, everything you said it would be. It is a lot heavier than I expected it to be for the money, great jacket for a great price plus it got here a lot faster that expected. You got my business for all my leather needs now, I will be sure to tell my riding buddies all about your on-line store. Thanks again.
Robb S., Bethlehem, GA - 05-19-2006

I just received my fork covers for my Road King. The workmanship and quality far exceeded my expectations! Thanks for a great product.
John B., Oberlin OH - Harley Road King - 05-19-2006

My wife ordered this Indian Scout tank bib as a gift for me. It looks great! Your shipping and service was very fast, too! Thanks for everything.
Steven B., Benton, AR - 2000 Indian Scout - 05-18-2006

Received a leather kickstand cover for my 2005, VTX 1300C. Quality was great and simple to attach. Makes a great addition!! I highly recommend products from your company and would order again.
Chris D., Tucson, AZ - 2005 Honda VTX 1300C - 05-16-2006

Just wanted to say thank you for such wonderful service and great products. The directions were simple and easy to understand and the quality of the products was second to none. Look forward to doing business again real soon. Attached are some pictures of the finished product. Use them if you want. I would be honored.
Robin S., Punta Gorda, FL - 05-12-2006

Wow, just got my floorboard fringe and they were a breeze to install. Looks GREAT on the bike and shipping was very fast! Your customer service is A+! Thanks for the communication with my order. I'll send some pic's!
Buddy R., Jacksonville, FL - 1999 Yamaha Royal Star

I received the upgraded Naked Leather Pistol Pete jacket on time and can tell you that it is a winner. You guys have done your homework on this one. It is superior to the other jacket in all ways. The leather is much more uniform in thickness and grain. The sewing is neat and uniform and superior in all ways to the other jacket. The fit is just as good. In short, this ought to be the jacket of choice for most of your customers. Anyway, thank you again for all your guys efforts in making this right. It is very much appreciated.
Joe V., Pittsford, NY - 05-21-2006

You guys get my most hearty appreciation and recommendation to all I know when it comes to quality and service. You are truly the best. Feel free to use this on your site. I really mean it. You rank up there with LL Bean for customer satisfaction.
John C. J., Biddeford, ME - 05-10-2006

Hello to the folks at Chilhowee,
We just wanted to let you know that we received the tank bra that was ordered and to say that we are VERY pleased! The craftsmanship is detailed and beautiful. It's an eye pleasing accent to our bike and we get compliments on it all the time. Of course we let everyone know where we purchased it from. Thank you for a great piece and the friendly communication. It was a pleasure doing business with you. Sincerely,
Janice and Larry L. - 05-05-2006

Hi chil,
Thanks for the note! I know for a fact your products are more than worth the wait (I've attached a couple of photos of my 2005 C50 boulevard taken the day I installed my mud flaps - in my opinion, and that of dozens of people who've "oohed" and "ahhed" over my bike, they really dress it up beautifully), and I'd rather have my leather goods made well than just made fast. Good luck clearing the backlog! I know it must be a busy time of year for you, with everyone getting their bikes out and seeing places that need that extra something. Cheers!
Kristina J., Ontario Canada - 2005 Suzuki C50 Boulevard - 05-03-2006

Chilhowee Staff,
I'm a procrastinator, sorry. However, I'm more thrilled with the lightweight vented racing jacket now than when I received it over two months ago. It's working real well down here in Florida. So versatile. Cool mornings, hot afternoons, it does it all. Plenty heavy enough to minimize fatigue on long rides too. Love it! And the transaction was memorable. Smooth. Web site, communication, product, PRICE, all excellent! Thanks,
Andrew E., Sarasota, FL - 04-27-2006

Deni and crew,
Thank you for taking the time today to serve me with excellent customer service. Your timely response and assuring my shipment was delivered today was AWESOME! I have read reviews about how you guys take care of your customers. Well, you have proven it to me! In this day and age it's great to know there are still people in the retail business that still CARE ABOUT THEIR CUSTOMERS! Respectfully,
Stephen B., Lancaster, CA - 04-27-2006

Hi! I called in to Customer Service to order a tank bra and the salesperson was very nice and professional. It took less than 10 minutes to order the item. Great service! Then a few days later I received the tank bra, but it rained for a few days and I didn't get a chance to install it. Well, i finally got to putting it on and it looks absolutely wonderful!!! I like everything about it. I wasn't sure if I would like a concho but it really enhances it. The quality of leather and workmanship is outstanding. It was a perfect fit!! I will be showing it off to all and will let 'em know just where i bought it. It was worth every dollar!
Tina L., Hanover, PA - 2006 Yamaha Star 650 Classic - 04-27-2006

Chilhowee,
I just received the Engine Guard Chaps which I order recently and I am extremely pleased with them. Enclosed see photos of my '04 Kawasaki Vulcan Nomad with chaps.
Prior to finding Chilhowee on the web, I ordered chaps from Kawasaki and was very disappointed because of the light grade leather and cheap looking design. So I returned the Kawasaki chaps and ordered the Chilhowee chaps. They are constructed from a nice heavy grade leather and have very nice workmanship. It was great to be able to have them custom made with different options. And what a difference they make when riding in windy or cold weather.
Bill G., Artesia, NM - 2004 Kawasaki Vulcan Nomad - 04-26-2006

Hey Chil,
I ordered the Pistol Pete leather from you about 2 weeks ago. Great jacket! Guys at work are looking into making an order with you. Fits my gun very nice.....
Keith G., Flat Rock, MI - 04-25-2006

Sorry it took so long to get back to you. Here in Michigan it took a while for winter to finally go away. I put the tank bib on my bike and it looks awsome! Great workmanship and worth every penny! I attached some pics so you can see how great it looks.
Richard T., Fenton, MI - Honda Shadow Sabre - 04-25-2006

Chil:
I wanted to thank you for the great products and service you provide. I've been so happy with the products I've received from you that Valerie and I made a special trip down to your shop the weekend before last (the weather forecast was for rain - which we got - all the way down from Seattle and back so we chickened out and took the car).
I'd previously bought a set of saddlebags to replace my OEM bags by R J Hardbags and a tank bib with pocket to hold my ferry tickets. R J made a good product, but the style of bags you offered from Carolina Leathers was more in keeping with the style of my Indian Chief. I found a replacement sissybar with luggage rack at Rolling Thunder in Des Moines, Washington so now I never have to use the OEM bags and sissybar. The luggage rack was just begging for a trunk, so while we were in your ship I got a great studded trunk that fits perfectly. Valerie found a tool bag - but unfortunately it didn't fit her Honda 750 when we got home - so she returned it no problem. But she's wearing her new fringed leather vest and looks like a million bucks! Last week my fork covers came and I had them on in time for the Iron Indian ride to Snoqualmie Falls.
Your gear looks great on my bike, and really completes the look I want. So I've taken the liberty of attaching a few shots so you see your products as they were meant to be seen. Thanks for all the great products, service and customer contact - you guys are the best!
Bob "Tall Rider" W., Bainbridge Island, WA - 04-24-2006

I received my gloves today and I'm very satisfied with them. I was concerned that my gloves wouldn't fit as well as I'd have liked them to, but they fit perfectly! Your sizing charts were quite helpful. The quality of the leather and leatherworking was much higher than I expected. Thank You,
Rodney S., Brigham City, UT - 04-23-2006

Hello!
I lost the survey card sent along with my recent purchases but I definitely wanted you to know how thrilled I am. The products are top quality and your service staff is top notch. I dealt with Scott and was impressed by how quick and trouble-free my purchase experience was. The saddle bags are gorgeous and my husband just loves the e-z brackets! Keep up the great work! Thanks,
Molly C., Lehighton, PA - 04-22-2006

Thank you so much for the quick response to my order (Order # 111918), this tank bra set my bike off and is so different from the others, I could not have been more pleased with it... It is nice when everyone stops to take a look and starts to ask questions. I wished I had more of your business cards to handout. It is awesome. Here are a few pictures to post on your web page and again thank you... Terry H., Winter Haven, FL - Honda VTX 1300 - 04-19-2006

Ordered the 10" Deluxe Windshield Bag on Tuesday 4/4 and received Thursday!! Again fast turnaround on an order and customer service. Bag looks great. Very pleased with the quality of the leather. Looks great on the bike & was a good price. Will be ordering a luggage bag in a few days. Keep up the good customer service and supplying great products.
Deb S., Mechanicsburg, PA - 04-12-2006

Hey guys and gals!
Just dropping you a note that I received my Naked Leather Pistol Pete jacket last week. Much sooner than I expected. Thank you. But more importantly, I have been putting off buying one of these for about a year. I don't consider myself a "classic type jacket" kind of a guy. I even bought a classic style jacket from someone else about a year and a half ago, but sent it back,,,,, it just wasn't me. Since then, I've bought and tried several different jackets. Don't care for the way the "racer" type jacket's collar is always up against my chin. Some others, had snap down collars, but the leather was too stiff and uncomfortable. I did find a couple I was very fond of, but WAY expensive.
Well, I finally decided to try your Naked Leather Pistol Pete. I honestly fully expected to be sending it back, but thought I would at least try one. Well, much to my surprise, I really, really, like this jacket. The sizing for me is perfect. Just by chance, in all the other brands I tried, I found myself to be "between sizes", for lack of better words. One size would be a bit snug, the next size up, a bit baggy, and would bunch up in front when sitting on my bike. This one fits me just right. The jacket itself is just as you described it. I agree with you 100%, when you say that, (in so many words), that you will not find a better jacket for the price. The racer style jacket I have is from one of your competitors. My sweetie bought it for my birthday last year. Paid about $450 for it.
Didn't have the heart to tell her I didn't like the collar, (the jacket itself is indeed very nice), so, I use it when she is around. Is it a better jacket than this Pistol Pete? That is debatable. But even if it is, it sure is NOT worth twice the price. This jacket is not only exactly what I've been wanting, it is exactly my size. Not having a big belt in front takes some of the classic look away, which I like. The big pocket in the chest is very useable, and again, takes a bit of the classic look away. Leather is thick and soft. Plus, it is a bargain at $225. Sorry to be so windy, but you did ask for my feedback. Thanks Again
Mack M., Georgetown, KY - 04-09-2006

Hello,
I am writing to you to let you know that I received my order today in the a.m. Friday, April 7, in perfect order. I am very pleased with the super fast, professional service I received from the staff of Chilhowee. The product is 110%! I will be ordering again from you, rest assured. Thank you all so much. I look forward to dealing with you in the future and fully intend on telling all my friends about this wonderful place to shop. Thanks again, Have a great weekend!
Stephen M., Prince Edward Island, O'Leary, Canada - 04-07-2006

I want to thank you for the great tank bra I bought for my 2003 Indian, this is a great addition to my bike and it fits the style I am looking for, for my bike, the bra fits perfect. It is hard to find items for and Indian, but you were right there and had what I needed. Thank you!
Don V., Woodbridge, VA - 04-07-2006

Chilhowee,
It's so rare these days to receive the kind of quality that you folks produced with my recent order. I was very happy with the person I initially talked with and when my order for the leather Tank and Fender bibs arrived before the weekend, I knew things were going right. The quality of the workmanship was exactly what I was searching for and changed the appearance of my Harley in the way I had envisioned. Yes it's in the details for sure. Real leather and real American craftsmen do make a difference in this age of faceless mass produced items. I also had a chance to visit a 40+ year old H-D dealership that has seen it all and they all commented on the high quality of the leather work. Thank-you !
Jeff L., Fort Wayne, ID - 03-28-2006

Hey Deni,
Received my bib and gloves today and I LOVE them. The tank bib will look great on my VTX and I am pleasantly surprised to find the gloves very soft and supple already, ready to wear.
Thanks a lot.
Carl D., Avon, IN - 2003 Honda VTX 1300 - 02-22-2006

Just wanted to say thank you for the great customer service. I can't remember ever dealing with a company that seemed so intent on keeping their customer happy. The quality of the Pistol Pete naked leather jacket makes it a bargain at that price.
Bill S., North Dighton, MD - 02-21-2006

Received my order yesterday. You don't give yourselves enough credit. The quality of the jacket far exceeded anything I ever expected, and your prices are great. Great doing business with you. Thanks
Terry C., Jefferson, MD - 02-16-2006

Hi, I just received the exchange on the leather jacket...from small to medium. What a difference a size up makes. The sleeves are the perfect length and everything fits so much better. The jacket is beautiful and I'm very happy with the service I received from your company. Thanks a lot.
Til next time,
Susanne M., Edmonton, Alberta, Canada - 02-13-2006

Received my Chilhowee order within the same week. Good job. The leather really is of top quality and the items should really dress up my well used, show condition 1996 HD heritage softail classic. Items ordered were Fork covers v-stud w/tassels,Kickstand cover-studs,Engine guard covers and one of your Chilhowee sheatshirts. Thanks Chilhowee crew..
Vincent L., Staten Island, NY - 1996 Harley-Davidson Heritage Softail Classic - 02-11-2006

Recd. my order today. Quick shipping, excellent value for the price, and quality packaging. No wrinkles, etc., this is ALWAYS appreciated. (Espec. with leather products.) Very satisfied and will order from Chilhowee again.
Ray F., Ferguson, KY - 02-10-2006

Hi all at Chilhowee leathers. Leather vest arived today, really pleased with the quality. Was at first a bit apprehensive about buying online from England, but after todays arrival you can be sure I will be spending more money with you in the future. Many thanks again,
Alan L., Isle of Wight, England - 02-09-2006

I received my jacket in the correct size yesterday. Thank you. It is beautiful, the leather is much richer and heavier than I expected at this great price.
John M., Las Cruses, NM - 02-07-2006

I just want to inform you I received my mid-weight racing jacket today. I previously ordered a size 44 which was too tight. Your company promptly sent out a size 46 as soon as they received the size 44 back. This size 46 fits like I wanted and I am looking forward to wearing it this summer.
Thank You for your prompt and courteous service.
Terry E., Spokane, WA - 02-06-2006

Hello,
The gloves have not arrived yet but should be here in the next day or so. I have enjoyed my gloves and they offer great protection from the cold damp wind here in south Alabama. I wore them today and was comfortable at highway speeds. So far I have been impressed with the quality of your product and will show my fellow riders what you have to offer. hopefully this will generate more business for your company. Most new leather has a break in period but not so with these gloves, they felt as good as an old pair of jeans. Have you considered a strap to tighten the gap around the wrist? Something to keep air from circulating back to the wrist. Thanks again for a great product and excellent customer service. God bless.
Perry H., Enterprise, AL - 01-25-2006

Hey, we got the package yesterday! My husband Fred is really pleased with the tank bra. He said the leather is really nice leather, and very good workmanship. It has been so cold here - he said when the temperature gets up above 35 degrees, he will take the bike out, and get some pictures taken to send back to you. You have made it a pleasure to deal with you, and we will recommend you to all of our friends.
Sharon C., La Grande, OR - 01-26-2006

I recently bought a '96 vulcan classic with very low miles and a nice paint job...People would always say "nice bike". I added a crash bar, spot lights, etc., people still said "nice bike"...I bought the crash bar cover, handlebar covers, lever cover and kickstand covers, all with the bright studs...The first ride I took after putting on your products, i went from "nice bike" to Damn, that's a BADDDD bike"...Thanks for assisting in making my bike truly 1 of a kind!
Arthur F., Marrero, LA - 1996 Kawasaki Vulcan Classic - 01-25-2006

Thanks, Chil. You are the best and your customer service is top notch. There's definitely something great to be said about a company doing things the old fashioned way. I've been very pleased with the items I've ordered in the past and will definitely order again in the future.
Gail B., Stillwater, MN - 01-24-2006

Thanks,
What a great site. A fellow rider told me about you guys and man am I glad he did. I ordered a Midweight Racer Jacket and a pair of Lined Gloves. The jacket is way better quality than I expected for the money. GREAT PRODUCTS!!!! You have earned a repeat customer.
Thanks Again.
Jake W., San Antonio, TX - 01-21-2006

I ordered the jacket on Wednesday and received it today, two days later!!!. Amazing!! Great quality, great service, and great price!!!
Anthony M., Farmingville, NY - 01-20-2006

Just wanted to say THANK YOU for the leather jacket I ordered. My wife loves it. It is made of very fine leather and the workmanship surpasses anything I would have imagined. I will be ordering me one soon and maybe a vest also. I can't get over how well the jacket fits my wife. I have ordered several items from you and have NEVER been disappointed. Keep up the great work and I will be passing around your site to all my friends. Thanks again,
Coleman H., Mesa, AZ - 01-20-2006

Chil,
Just wanted to let you know how pleased I am with your products and service. After being out of riding for 22+ years, it's nice to know that there are still motorcycle people out there that are as helpful as you.
Because I'm pretty tall, I was really concerned about the length of the leg on your chaps but your reply to my on-line question answered my concerns. Your Sizing chart is spot on and my chaps fit perfectly.
I'd never ridden in the winter months before and was skeptical as to how much a pair of chaps would really help but I gotta say these are great! I've ridden into work when the temps have been in the teens and practically laugh at the cold. Most people here in the office think I'm nuts riding in the winter. They just don't know what they're missing.
Thanks again for the great service. You'll be hearing from me again in the very near future. (My wife wants a pair of chaps also.)
Steven L., State College, PA - 01-19-2006

I would like to take the time to thank you for your fine service. The products that I have ordered from you have been top notch. I got a leather shirt and a sissy bar bag. My shirt I wear almost everyday and the bag is of the finest quality. and when I called to ask a question about my order something very strange happened - a human being answered the phone! I did not get a "press 1 for this 2 for that". This is almost unheard of in business today, but not with you guys. Great job and thank you. I recommend you to all my riding friends here in Iowa
Jim U., Des Moines, IA - 01-17-2006

Greetings!!
I received a pair of the Gauntlet gloves for Christmas and am EXTREMELY satisfied with them. They fit perfectly and the quality is outstanding. I also own the vented Racer jacket and the Rider gloves, both of which are the best leather products I have ever bought for my motorcycling needs. I will be adding the Milwaukee rain suit and the vented gloves to my collection soon. It is rare to find a quality company such as yours which provides excellent products and customer service. I always recommend your products to my friends. Just wanted to say ... Thank You!!!
Jeff S., Lathrop, CA - 2001 Moto Guzzi - 01-13-2006

Scott,
....the chaps fit perfectly!....thanks for all your time on the telephone to help me figure which ones would fit... I love them!!!
Marilyn L., Novato, CA - 01-10-2006

The boots arrived today, they are awesome.........styling and size were just as expected...........there will not be a "return" on these!
Jack S., Salem, MA - 12-16-2005

I received my jacket yesterday and am VERY impressed. It is everything you claimed it would be and more. I had been concerned about the fit now that I am "older" and I was impressed with the sleeve length and overall fit. Thanks for putting a product of such value on the market.
Mike W., Santa Cruz, CA - 12-15-2005

Hi Deni,
Please thank your staff, Ann who made from our pattern the rear mud flap - what a great job she did. Bridgette who is so helpful....I really enjoyed how she handled everything. Scott was helpful also. Of course yourself, thank you for working with us...the jacket we ordered is great! Everything we have gotten from Chilowee... Chief Joseph vest, tank bib, fender bib, mud flaps, handled covers, jacket, etc. are all more than what we expected...wonderful products. I'm sending you some pics of the bike with the leather products you all have made. HAPPY HOLIDAYS TO ALL.
Rosemary V., Clermont, FL - Kawasaki 1500 Drifter - 12-13-2005

Hi Deni & Co.
I received my Mid-weight racer and was pleasantly surprised. It was heavier than I expected and was actually just what I was looking for. I really didn't want too heavy a jacket as our climate (NW FL) is warm most of the year. I don't plan to do any riding much below 50s and this jacket with the thinsulate liner is perfect. The liner will be out except for a few of months during the year. I'm 6' tall, 150 lbs. with a 39" chest and only 30" waist (slender with broad shoulders). I did need to fully lace up the sides, but the size 42 was a nice fit. I can still put another layer underneath (although snug) if I have to. The sleeves were just long enough. I couldn't have worn a size smaller (almost ordered a 40) and I'm afraid a size larger wouldn't look as good or fit my waist. All I can say is that it's a LOT of jacket for the money. It's hard to buy ANY good jacket for $79., especially a leather one with a zip out liner (with sleeves). Also, the neck warmer is a nice touch and the quality is way better than I imagined possible at this price. I could spend a whole lot more, but would be hard pressed to find a jacket at any price that would suit me better. How come you don't offer a similar women's mid-weight? My wife would like one.
Bob M., Mary Esther, FL - 12-09-2005

Hi,
Recently I purchased a pair of chaps, which I found to be a great fit and feel. I was out riding on a sunny but cool Sunday, December 4th to be exact. I put on the chaps to help stay warm and knock off any road debris thrown my way. Well on the way back home this semi-pit looking dog came out, which I had passed several times before without incident except for the barking and running along side. I slowed down as I always do being on the dirt road in which I live. Well this time the dog did not stop and reached out grabbing my lower calf and chomping down. I pulled my leg away from her mouth and rode home. Looking at the bite area I firmly believe if I had not been wearing your chaps I would have needed major medical work. Luckily I only had two small bite marks. There were no punctures in the chaps only indention's from the dogs teeth marks. Thank God I was wearing some leathers and I am glad they were Chilhowee's. Thanks for a great product.
Mark F., Castleberry, AL - 12-08-2005

I just wanted to let you know that I received my jacket and gloves this past week and they both fit perfectly. I haven't tried the lever covers yet but I'm looking forward to putting them on my bike. The quality and craftsmanship of the leather is wonderful on everything I've ordered!!! Thank you for shipping the items so quickly. Your website is very informative and easy to navigate. As a former Oregonian I can appreciate quality. Thanks again,
Brian H., Lubbock, TX - 11-21-2005

Want to tell you how happy I am with the fleece lined gauntlet gloves I received earlier this week. Went on a ride this morning... Left at 38 degrees, got back at 46 degrees...
I have heated foam grips, and the Deerskin Thinsulate lined Gauntlet gloves I own were leaking air at the fingertip seams. When I called to order, that was my biggest concern.
I noticed little if any air getting into the seams around the finger area, and I'm guessing that the fleece helped Block the seams...
However, the one thing that I didn't expect to happen was a reduction in the "Hot Spot in my palms from the Electric Grips. My prior (notice I said Prior) Thinsulate gauntlets would develope a hot spot that was irritating. The new fleece lined gauntlets shielded my palms greater than before, and the "Hot Spot" was far less prevalent Than on my prior gauntlets...
Great product!
Jan J., Skokie, IL - 11-19-2005

I did receive my gloves in an unbelievable short period of time! They are exactly what I have been looking for. I have tried Harley, and many, many others for a glove that is comfortable and most importantly, keeps my fingers warm....You did it!!! Awesome service. I have showed the gloves to all whom I ride with, and you can be sure you will be getting additional orders from them. Thanks, again...awesome products and incredible service...you guys have got it all!! Sincerely,
Mike C., Culpeper, VA - 11-19-2005

I recently purchased the Chilhowee one piece rainsuit from you and wanted to let you know how not only impressed with how the suit works but also the great customer service I received when I called in my order. The suit has exceeded my expectations. I am currently riding to and from work rain or shine and it breaks the wind and has remained waterproof even in hard rain. The velcro closure around the neck, elastic cuffs and velcro wind flap closure is awesome. Large enogh for me to wear my heavy duty leather jacket underneath. I have referred other riders to you as well. Thank you.
Tamara C., Concord, NH - 11-18-2005

Hi I just mounted your bags on my Vulcan 1600 Classic, man they look great! Thought I'd send ya a pic. I used the "Easy Brackets" again so the bag wouldn't rub on the shock, and I think the bag does a nice job of hiding that shock. I'm very pleased, thats a bunch!
Vin, Littleton, MA - Kawasaki Vulcan 1600 Classic - 11-11-2005

Hello Customer Service,
UNBELIEVABLE turnaround. Most places state that they will ship in 2 - 3 business days but you have raised the bar to 2 - 3 hours. Kudos to the Chilhowee Team. Thanks.
Van S., Concord, NC - 2003 Suzuki Intruder Volusia - 11-10-2005

Hi:
I just wanted you to know that I received the new Naked Leather Pistol Pete Motorcycle Jacket, and am impressed with the quality and fit. It is a terrific jacket and fits like it was custom cut for me. The quality is superior to any other jacket I have looked at, and I look forward to many years of riding pleasure with it.
Mike F., Downingtown, PA - 11-09-2005

I was pleasantly surprised to receive my Mid-Weight jacket so quickly. I received it Friday afternoon. This jacket does not have a complete discription. THis jacket is a very warm jacket and has a full zip out liner (Sleeves included). WIth 4 vents(2 front/2back). It only has 2 external pockets though. Which is ok. The leather is of very good quality and is very movable when worn. It is a lite weight jacket but is very warm to wear. I was also very surprised by the size. Your sales support staff I spoke with was very heplfull and the jacket fit perfectly. Thank you
Roger J., Troy, IL - 11-06-2005

Hello Bridgette,
Here is my comments that I put in the BonnevilleAmerica web site that I belong to.
"Hello again - Well I ordered my jacket (Naked Leather Racer Motorcycle Jacket) on Monday the 1st. Shipping is $4.00 for any jacket. I received it on Wed. the 2nd. When I opened the box I was really surprised! It was all that I had hoped it would be. I tried it on and it fit and felt GREAT! The leather is just fantastic. It also has a removable Thinslate liner. In the liner is a hidden neck insulator. I used it on my way in to work this morning, it too worked really nice. I would highly recommend Chilhowee to anyone. There website is www.Chilhowee.net Keep on Riding!!!! "

Bridgette you did a nice job of helping me get the right size Jacket. Thanks again.
Scott P., Pennsylvania Furnace, PA - 11-03-2005

Just to let you guys know...this is a great jacket. I have several leather jackets, motorcycle and non motorcycle...and this is one of the best. Keep it up! Thanks,
Manning, Lawrenceville, GA - 11-08-2005

As usual with you guys. The product shows up on time, It looks and feels excellent, the fit is perfect. This is THE PLACE to get all your motorcycle leather. Thanks again for a superb job.
Pete G., Menifee, CA - 2002 Yamaha V Star 1100 Classic - 11-01-2005

Greetings,
Today I received my tank bra for my vulcan 2000. (Studs, pocket, star with horse hair and braided) I was impressed with the quality when I took it out of the box. However, after installation, "OH MY " This just kicked up the quality appearance of my bike by 10. Thanks for the great product.
Rick Heaton, Joshua, TX - 2005 Kawasaki 2000 - 10-24-2005

My wife & I used our new chaps for the first time this weekend. We went for a ride through the Loess Hills in western Iowa to see the fall color. We LOVE the chaps. Excelent quality for the price. Thanks much,.
Ron & Luana L., Steamboat Rock, IA - 10-19-2005

Chil,
I received the leather tank insert (tank bra) that goes on top of the gas tank on my Harley Electra Glide. I ordered the one with hand lacing, a concho and a pocket. It is very nice. I love it
Mark G., Rockport, TX - 2004 Harley-Davidson Electra Glide - 10-18-2005

Hi Deni
Thanks for the quick reply to my e-mail. I must say that even with the delay, I have been very impressed thus far with your company. I really appreciate it when a company goes the extra mile to make the buying experience comfortable for the customer. In answer to your question, yes an upgrade to the full belt version would be fine if the other one does not come in by tommorrow. Thanks for your help with my question regarding the accessories also, by the way.
Mark S., Cordova, TN - 10-17-2005

I received both items and are extremely pleased with the quality of product. The chaps leather is so soft and comfortable. I don't even have to adjust the length- this was one of the reasons I chose Chilhowee since I have a hard time finding lengths that fit.
Since I have received the chaps, I have convinced my neighbor to order one of your jackets he's been drooling over on the Internet but since he's seen the quality of the leather, he's convinced!
I'm only dissapointed in one thing- the boots are too big! I need to exchange them for a smaller size- 9.
I read your "About Us" section on the Internet. My ancestors walked the trail from Delaware to Oklahoma. I'm 1/4 certified Indian Blood- Lenne Lenape. I am glad to see a success story of a true Native American Business! A satisfied and future customer,
Rhonda H., Linwood, NJ - 10-09-2005

Thanks for speedy delivery of my order. Chaps are just as described. I look forward to doing business again with a first rate company.
Brad C., Talking Rock, GA - 10-04-2005

I am thinking of getting chaps and want to know exactly where I measure for the thigh measurement. I already have your jacket and gloves since last season and they are awesome! Please advise. Thank you!
Ray S., Howell, NJ - 09-30-2005

Bridgette,
I received my tank bra today, just wanted to tell you it's perfect .you made it exactly how i wanted it. I haven't put it on yet but as soon as i do i will send a picture of my bike and its new bra. also just want to make sure you received my check for the additional studs i added after the fact, you should have received it yesterday. Let me know if you didn't. Again nice job I will send another thank you with my picture in the next day or so. See ya,
Sam V., Uniontown, OH - 2004 Harley-Davidson Road King - 09-28-2005

Deni,
Just received the leather pants this afternoon.....Amazing, they fit like they were made especially for me!!!! Kudos to you and Chilhowee Leathers. Thank you, thank you!
Barbara H., Caldwell, ID - 09-24-2005

I Received the replacement jacket today, and it looks good. The weather is cooler now, so I have it just in time. It is so nice to have the warmth and protection of a good leather jacket on these cool days. Thank you for your professional handling of the return. I am now a satisfied customer. Best regards,
Gary A., San Diego, CA - 09-20-2005

Hey hi there Bridgette -
how are you? It's Lionel and Sue from Australia here. I would like to say how very nice our leather jackets are that we ordered! We also like your new bike shirts, the long sleeved ones and we shall be ordering some more items soon. Best regards
Lionel R., Northhampton, Australia - 09-20-2005

I must tell you that I received my chaps and they are perfect. They fit perfect and feel wonderful. Can you please send me business cards. I will give them out to everyone. Thank you once again for having such great customer service. That alone makes your company great, then to top it off, the product you sell is awesome. Now I need to find a jacket to match these chaps. Maybe some new boots that are water proof. I'll have to go back on your web page and see what else you have to offer. Thank you, God bless, and have a wonderful week. Cordially,
Lissa G., Murrieta, CA - 09-19-2005

Hi guys!
Just a quick note to thank you for such incredible attention to quality! I just installed my lever covers on my Roadstar and they fit perfectly!.....But I should have expected them too....this is the second bike I've used your leather parts on! Anyway.....Keep up the good work!
Dan F., Monroe, NC - 2002 Yamaha Road Star 1600 - 09-17-2005

Deni,
Thank you so much for taking care of this order. I recently received the jackets, and the 42 is the best fit. I will be returning the new 44 and the problematic previous 44 jackets very shortly; likely tomorrow though possibly Thursday. I appreciate your offer to cover the shipping. Again, confirmation to me that you certainly understand and practice the best customer service I've ever had. To me, that is going above and beyond what's expected. So, instead of solely taking advantage of your generosity, I donated $20 on your behalf -- Chilhowee's behalf -- to the Red Cross for the victims of the hurricane. I see it as money I would have otherwise spent on shipping (file attached). Since the riding season is winding down, I'll probably wait until next spring to order ghost brackets and saddle bags. But you can be sure when I'm ready to order, you'll hear from me!
Shawn L., Salt Lake City, UT - 09-13-2005

Scott,
Thank you for getting back to me so soon. I listened to your phone message when I got home from work. Then I came up and got on the computer and had a message from Chilhowee also in regards to my messing up my order. The customer service that you people provide is awesome, and I will continue to do business, and send business your way because of it. I hope your leather goods are as good as the people that I have dealt with.
Thank you again, and have an awesome weekend.
Cordially,
Lissa G., Murrieta, CA - 09-09-2005

Just a note to tell you how happy I am with the naked leather chaps I received today. Your product and service plus fast delivery was very impressive. I will be sending you customers and will be ordering gloves soon. Thanks again!
Jim G., Elk River, MN - Harley-Davidson FXDWG - 09-09-2005

Dear leather friends,
I have finished and treated full grain leather most of my life. Soft, drapey and supple leather for very high priced woman's goods. You certainly tell it how it is, and you are the first company dealing in leather goods, that have told the truth. Most dealers tell what you want to hear, now what you should hear. My production was to finish and ship about 200,000 to 250,000 ft. per week. I have had a lot of experience with leather, and even in retirement, I enjoy visiting a new car showroom, or leather store. I will certainly consider your products when shopping for bik