Rick S., Panama City, FL - 11-16-2006
Hello Sarah,
Thanks for your prompt reply. I did receive the shipping update email...thanks. I had previously ordered floorboard fringe for my bike, and it installed without issue...and looks GREAT! When I get the Easy Brackets I will take pics of the installed Mighty Legend saddlebags and the fringe, and send copies to you. You are more than welcome to use the pics on your site if you wish.
I just want to add that your site is one the easiest to use that I have experienced in quite some time now. And your customer service is excellent also. I frequently refrain from ordering large items like saddlebags on the internet due to doubts about quality, fit, and service. However, with Chilhowee's guarantee, excellent fitment guides, and outstanding customer service, I have no hesitations when ordering from your organization. Keep up the good work, and don't change anything. Thanks!!
John L., Maryville, TN - 2006 HD Softail Deluxe - 11-15-2006
Guys,
Thanks very much, I received my package on Monday (Aussie time). I was amazed at what little time it took to reach me when you had only posted on Thursday (your time). The quality of the tank bra and sissy bar bag are fantastic and I'm they will give me great pleasure in using them. I will be promoting your excellent to my other biker friends and I'm sure that we can do further business in supplying items to us in Australia.
Chris P., Kuuri Kurri, Australia - 2006 Yamaha V-Star 1100 - 11-14-2006
Chil,
Received the Handcrafted Lined Buffalo Gauntlet Gloves on Wednesday after ordering them on Monday (!). Living in a very small town on the southern edge of the country means that we order a LOT of stuff over the Internet; consequently, we have many opportunities to evaluate service and products.
Not sure how many ways I can say, "exceeded expectations" but here are a few:
Gloves: Unique appearance, great quality, very comfortable, and excellent fit. I had been concerned about the S-M-L sizing, versus "half-sizing" which is what I was used-to with Held. No worries. Your sizing chart proved to be spot-on for my "size 9" hands - the Medium works just fine. After seeing the gloves, the price is more than fair, and roughly HALF what I've been used to paying for quality gloves. I think these are your most expensive gloves, so the deerskin would have been an even better deal, had that been my choice.
Service: An attractive website that actually works, is easy to navigate, and a slick order process. Very quick, personal response to an e-mail product question, and immediate acknowledgment of my order, and an immediate notice of shipping. Not sure how you managed to get the gloves and Buffalo Butter from Grant's Pass (a great place, by the way) all the way to Tularosa, NM in two days, but that was also impressive. I had goofed up part of the order, and got a quick call from a pleasant, intelligent young woman who took care of the mistake immediately before the order was shipped.
Keep up the good work. It's so refreshing to see a small business done well, and I wish you every success. This was my first order, but won't be my last -- although these gloves may outlast me. I sincerely hope to avoid the opportunity to test them against the pavement at high-speed, but they sure look up to the task.
I haven't yet taken a ride with these beauties, mostly because I have my '84 Wing partly disassembled for some maintenance. When I get it all back together, I'll take a picture and send it along.
GREAT JOB, guys, and THANK YOU. Rest assured that I'll recommend your company to others. May your numbers increase.
Charles H., Tularosa, NM - 11-09-2006
Hello!
Your company has the finest professional customer service possible. Scott in customer service worked hard to find this jacket for me and I greatly appreciate that. I thank Scott and Chilhowee for the best service I have encountered in years.
Bob F., Dorval, Canada
Dear Chilhowee Leather,
Wow. You guys are awesome! I do love the chaps and will be ordering a jacket within the next few weeks. Thank you so much for your customer service. I will tell all of my friends about you! Not many companies believe in outstanding customer service any more. It's nice to see it does still exist!
Angela C., Peachtree City, GA - 11-01-2006
Here's a little collage of us I put together over the weekend. Thank you, folks, for a spectacular set of engine guard chaps. The quality of the leather, the ease of securing them and the pockets are great features. They are VERY functional eye candy and finish off the look of the bike (esp. with the matching studded kickstand cover). I've had many compliments and refer everyone to your site.
Goldie F., Dorchester, MA - 1997 Kawasaki 1500 Classic - 10-23-2006
Chil & staff,
Again, I just wanted to thank you guys (and gals!) again for a great experience! I was amazed at how quick I got them, just in time for the weekend ride! I have looked for this particular item elsewhere to no avail, and was delighted when I came across your site. The wraps look great (as you can see). Keep up the good work!!!
Evan Y., Stockton, CA - 10-22-2006
Hello guys
Dealing most of my life with manufacturing I totally understand about production and such. This is for my wife's new bike, which she is not ready to start ride yet (still recovering from being rear ended by a pickup on her old one). This is a surprise for her that she does not know about. So we have a couple of weeks at least before she will get the ok to start riding from her doctor. And I still have some other accessories to get and put on her new bike.
But what I saw on your web site, is what made me order this for her from you. Your products look very well made and if it's half what I expect I think she will love it. Thank you for keeping me informed. That alone makes me very happy with you, considering most companies don't do anything to let people know what is going on with their order unless they call the company. This puts you above most companies! Always ride safe
Dave K., Apache Junction, AZ - 10-21-2006
Hi Sarah:
Your company's communications with its customers is peerless. I appreciate the update and thank you for the time you took to drop me the e-mail. I will not hesitate to do business with Chilhowee in the future. Nice quality products at a reasonable price, and excellent customer service really set you folks apart from the crowd. Best regards to all at Chilhowee,
Frank S., Northport, NY - 10-20-2006
Chil,
Testimonial? Is that like reporting a totally satisfying sexual experience or something? If so, here ya go!
Wasn't expecting pkgs. until Monday, based on your ship dates of 18/19 Oct. Buster Brown (UPS) knocking on door at 10:30 this morning (20th) with most of my goodies. Kiss my NC grits!
Milwaukee Boots: First time in my life I have ever put on a new pair of boots that felt like I'd been wearing them for 10 years! Rear zip neat!
Rain Suit: You know what you are talking about - a Med. would have been too small. Heat shields are great! Fold up and stick in saddle bag.
Racing Jacket: Perfect fit! Recommended 1 size up is just right. If this is medium weight, glad I didn't order the heavy! Zip out lining with throat warmer is wonderful. Zip vents, too. Extra snaps for repair, if ever needed, are cool. Awesome keep warm!! Amazingly enough, no allergic reaction to this jacket's leather after wearing for over 2 hours.
Excellent Quality - haven't found a single thread hanging out of anything!
Don't know how you do it, but am still amazed! Be back for more, when can replenish my hidie hole money.
Who me? Satisfied? Bet my chrome straight pipes on my "big boy" Harley I am!! Many Thanks!
Henry "Hankster" P., Huntersville, NC - 10-20-2006
Dear Chilhowee .....
I received my tank bib today (Wednesday) and it was shipped Monday. WOW!!! The tank bib is beautiful and looks great on my '06 Midnight Venture. The picture on your website doesn't do it justice. Your workmanship and leather is outstanding!!! I will be ordering from y'all again.
Kenny H., Weatherford, TX - 2006 Yamaha Midnight Venture - 10-19-2006
I just wanted to thank you guys (and gals!) again for a great experience! I was amazed at how quick I got the floorboard fringes, just in time for the weekend ride! I have looked for this particular item elsewhere to no avail, and was delighted when I came across your site. Keep up the great work!!!
Evan Y., Stockton, CA - 2004 Kawasaki Vulcan 1600 Classic - 10-18-2006
Good morning Chil,
Excellent job, all the way around! You folks really do an outstanding job in today's "take the money and run" attitude when it comes to customer service. It sure is nice to find a company that still holds customer service and satisfaction as a vital part of business. Believe me, I pass the word around about you folks, even to the place we bought our bikes from this year. Hopefully Cycle City will make you a favorite vendor!
Herm M., Harborcreek, PA - 10-18-2006
Greetings Chilhowee!
Every thing I received was great! The Drifter II bolt-on saddlebags look awesome on the bike, ('06 Softail Deluxe). I've attached some pictures so you can see for yourself! Feel free to use them. I'd love to see them on your web site. The easy brackets also are fantastic. Easy to install, give a good clean look and make the bags super easy to take on and off. Cheers!
Tyler W., Greenfield, OH - 10-17-2006
Greetings from Citrus Heights! I recently purchased a pair of handcrafted lined gloves from your company. I appreciate the quick processing of my order, the gloves arrived on Friday. I had to take for a test drive on Saturday. The gloves were very comfortable as I rode through the foothills, and mountains of CA. I look forward to more purchases from your Company!!
Bill K., Citrus Heights, CA - 10-17-2006
Dear Chil,
Just wanted to let you know that I am more than pleased with my tank bra. The quality of leather and craftsmanship of the piece are exceptional. It really compliments my bike! Also, thanks for the great service. Your excellent communication (which was all done via e-mail) made me feel that my business really mattered! Thanks again,
Betty A H., Bloomingdale, MI - 10-15-2006
Your service is AWESOME!! Placed a special order by phone, and in no time had a confirming e-mail. My hearing ain't what it used to be (too many miles with a half helmet) so missed the name of the person who most graciously assisted me with my order. I think she told me you have a line of alternative goods for us with leather allergies. I would like to look at them if possible. I may try one of your jackets to see if it does not bother me. Thanks for your concern, and your service - I can recommend you to ANYBODY!!
Henry P., Huntersville, NC - 10-14-2006
I received my order yesterday. The chaps were of the highest quality and the grip covers were totally awesome. I can see I will be happy to do more business with you guys in the future. Thanks again it was a pleasure to deal with you guys. The person who dealt with me on the phone was extremely helpful and pleasant (although I am sorry I forgot her name).
Grant R., Langley, BC, Canada - 10-12-2006
Hello All
Just received the Indianhead Vest it is a gem ..the quality is superb and the service was excellent ..I really do look forward to doing more business with you guys .Thank you!!
Julie R., Gold Coast, Australia - 2006 VTX Honda Classic - 10-12-2006
Thanks for the quick delivery on the fender bib for my 2005 H-D Springer Softail. The fit and look is perfect! Great addition to my bike and I bet I'll get a lot of compliments on it. Attached is a pic. for you....
Rob F., Dallas, TX - 2005 H-D Springer Softail - 10-06-2006
Chil & Co.,
Just got the gloves today and WOW! They fit perfect and cannot believe the softness. It's such a feeling of AHHH when something fits just right and is exactly what I so expected. I'm gonna sleep with them on tonight. Just kidding, the wife might think I'm flipping out .Hey, I really appreciate the quick shipment and the follow up customer service e-mail. Ya'll are doing it right. I hope to be placing an order for the engine guard chaps real soon. Thanks again and ya'll have a wonderful weekend. Thumbs up to everyone there !!!!!!!!!!!!!
Oscar H., North Little Rock, AR - 10-05-2006
Chil,
Just wanted to send you a picture of the beautiful work you did on my bike. The tank bra is perfect, just what I wanted!!! The work your team did on my seat was above and beyond the call of duty, I had no idea it was going to come out as well as it did. I have had compliments on it everywhere i go... Thanks a lot I will be ordering saddlebag fringe to match, I will send you a pic of that when it's finished. This time i will stay out of the picture I promise!!!!!
Sam V., Akron, OH - 10-05-2006
Chilhowee,
I recently called Scott and had a problem with a missing part he was awsome ,he never questioned me, just asked what the bike was said it would be shipped out that day. HELL OF A SERVICE! Good job keep! it up. You'll hear from me a again, by the way. great product with the easy brackets love them.
Shane B., St. Marys, WV - 10-04-2006
Chil;
I don't have any pictures of myself with my bike - what a shame! I can get my wife or daughters to snap a few within the next few days.
Have been very pleased with the tank bra. I have been pleasantly surprised that it has not rubbed into, nor left any scratches on the tank whatsoever. It definitely added to the appearance of the bike as good, if not better than, more chrome!
Recently added many custom and aftermarket parts to the bike, so it looks better now than the pictures I sent after installing the bib. I will attempt to also get some pictures focusing on the tank and bib - not just of myself by the bike. Thanks for a great, well made, and stylish product.
John M., Toledo, OH - 10-05-2006
To The Folks At Chilhowee,
Thank You! I Just LOVE your Customer Service, Ordering and Shipping Dept! You Folks are waaaaaay above all the others and I, for one, really appreciate buying from you. Your Products are top notch and if there is a problem, you fix it PDQ!! I only wish that I could visit you in person! How you can be so friendly and go out of your way to help customers just amazes me. I plan to be a Life Long Customer! Once again, thank You!
Mike A., Sierra Vista, AZ - 10-03-2006
Sirs;
I have taken pictures of my new saddlebag rail fringe and forwarded them to you hoping you will be able to show others what a wonderful effect it has on my bike! I am so pleased with mine it is hard to put into words (you'd have to see my delighted look every time I take pictures or enter my bike in competition). Thank you so much for the wonderful design and quality product.
Judye S., Sebring, FL - 10-03-2006
Dear Chilhowee,
Received my engine guard chaps for my Victory with Lindby bars on Friday and rode 40 miles in the rain as an escort for a fallen biker's funeral on Saturday. It was the first time I had ridden in the rain without rubber boots that my feet stayed dry. Simply a great product. The fit is good, hope the pattern helped, Will try to get a picture taken and sent in. Thanks for the good service.
Fred H., Battle Lake, MN - 10-02-2006
Just received the midweight racing jacket - What a nice jacket for $80 bucks! All my "turmoil" over fit was for nothing as sleeve length is A OK and I'm hard to fit. Great customer service and feedback, by the way. Will be back and pass you on to my friends. Thanks again!
Ken G., Rockwall, TX - 10-02-2006
Hello,
I ordered my Gloves and Chaps from you folks and again am very pleased. Previously I ordered my Naked Leather Jacket and was more than happy. Well the weekend of Sept. 23, 2006 I got to really try out the Chaps and Gloves. I did a 600 mile trip to Candaguia Lake in Western NY for a Triumph Rally. Boy did they come in handy. I was so glad that I had them. Here is a picture of me at Watkins Glenn Race Track. Again Thanks and look forward to future business.
Scott P., Pennsylvania Furnace, PA - 2002 Red Triumph Bonneville America - 09-30-2006
Hi Chilhowee staff,
I just received my gloves and lever covers. I am very pleased with the fit and quality of your products. I can't wait to get some of the other accessories that I have been looking at. I would have to say that you are one of the quickest shippers I have ever dealt with. Thanks again, I'm looking forward to continuing business with you. p.s. I wish you weren't so far away
Ivan A., Billings, MT - 09-29-2006
To whom it may concern:
These pictures are of my 2005 customized heritage. As you can see I trimmed the bike out with a lot of your leather products, fringe work and nail head strips. The photos were taken on a trip out to the western states including Wyoming, South Dakota, Arizona and Nevada. Where ever i stopped a crowd gathered to admire my bike especially the leather work. Thank you supplying great products!
George L., Boca Raton, FL - 2005 Harley Davidson Heritage - 09-28-2006
Hi Guys!
I wanted to take a moment, before that moment got away from me and thank you for dedicating your morning to me and my husband Mark when we were in your store on Tuesday, September 19th (I bought the chaps that you altered and two leather jackets). Your attention to the details and my specific needs went beyond the call of duty. I was treated like royalty and have not stopped spreading the word to all of my motorcycle friends (and to those that just like quality leather products)!!
I was, though, totally remiss in my manners and failed to secure your names, so that I could pass that information on to others and to keep for myself as well. Thank you again for the T-shirts! I began wearing mine the following day and got several positive (and humorous!) comments on the "GOT LEATHER"!
We'll be back! I really wanted the Milwaukee chaps, but you didn't have any size small-so next time (unless they go on sale!)! Besides, Mark has some chaps and a jacket to buy too!
And thanks for sending us to "Jimmy's" for the burger. They were the best!
Betty H. Morgan, Grand Junction, CO - 09-27-2006
Hi,
My Vest arrived and fits great, the leather is soft and feels great also, Thanks for your personal attention to my small order. Will be getting other things from you as I go. Again thank you and will keep in contact.
Rick R., Cherry Valley, CA - 09-22-2006
Hello,
Just wanted to let you know I have received my order (jackets, chaps, vest, and gloves!) and everything is GREAT! One of my co-workers has already ordered a jacket just like mine. Nice products and I look forward to sending you a picture with me in my leathers and on my ride. Will order more in the future, thanks.
Mike K., Great Mills, MD - 09-21-2006
G'day Fellas,
Chaps and helmet arrived today, and I must say I'm very impressed with the quality. Helmet only a little large but can live with that. Will send photos when I get a chance. Thanks for incredibly great service and quality gear! Look forward to more purchases in the future. Regards to all
Steve ("The Bear") F., Cowwarr, Victoria, Australia - 09-14-2006
Hi,
Just received the engine guard chaps today. Put them on and they fit perfectly on my '07 Harley Electra Glide Standard with the OEM engine guards. Thanks,
Gary C., Yakima, WA - 2007 Harley Electra Glide Standard - 09-12-2006
My order for Kryptonite locks arrived right on schedule, and the items were exactly as described on your website. Thank you very much. One note.....Your company is probably the first one that charges "normal" shipping fees. Thank you again!
Bob J., Indiantown, FL - 09-12-2006
Hi all!
You did the Custom seat for my Aero 750 the end of June this year. I had sent the seat with all my requirements and a request to have it back by the 4th of July weekend. Not only did you have it back to me ahead of my requested date, the seat is absolutely awesome. It is SO much more comfortable than the stock seat. Then there is the style you gave the newly shaped and leather covered seat. The conchos are wonderful, the studs look great, and the wonderful detail of the stitching was totally unexpected.
I get so many great compliments about the looks of the seat now. I am always promoting your services to everyone who complains that their stock seat is uncomfortable and they are looking for an aftermarket seat. I hope I am sending lots of business your way, because you deserve the notoriety. I am attaching a couple of photos to show off the seat, and how it looks on the bike. Thanks so much,
Cindy C. - 09-10-2006
Chilhowee,
Thank you again for your wonderful service! Your staff is absolutely awesome i have never dealt with such great people, keep up the good work, looking forward to getting my lock so I can show off my new saddlebags from CHILHOWEEEEEEEEEEEE have a good one!
Bill B., Marshville, NC - 09-10-2006
Deni,
Once again I couldn't be happier, in the spring I bought a new leather jacket, first new one in 25 yrs and I love it!! Needed new chaps, ordered the naked leather version on Saturday afternoon Labor day weekend and had them on riding Thursday nite! FANTASTIC!!! Thanks again!!! You guys are great!!
Drew G., Ridgefield, CT - 09-09-2006
Greetings!
I'm very impressed with your customer service. I really didn't want to buy my chaps online, it's one of those items you want to try on before you buy. But, your website gave so much more information to assist me, I decided to take a chance. Your website shows a lot of quality, and I know your products will be the same. Best Regards,
Wayne R., New Braunfels, TX - 09-08-2006
Hey there,
Here are a couple of pictures to get my modeling career started. (yeah, right!) Feel free to use them! My bags hold a lot more that I thought they would and they match my Harley black perfect. Keep up the good work!
Cheri N., Presque Isle, ME - 09-05-2006
I received the floorboard fringe and fork covers today (09/02/06). The quality of your products is top shelf and I can't wait to put it on the bike!! Thanks!
Bill S., Burlington, NJ - 2005 Yamah Royal Star Venture - 09-02-2006
Chil & Company:
I got home yesterday, and both of my packages were on my porch. The quality of the Vented Racer jacket and handcrafted Deerskin gauntlet gloves products are excellent - and the delivery was TOO fast.
I will be doing business with you again.
Alan C., Beaumont, TX - 08-29-2006
Hi Chil and the gang in sales, just wanted to let you know my first parcel arrived just fine. The tour bag is great, the leather jacket fits like a glove, and the speed of the delivery time to Australia is superb!! You and your group are second to none when it comes to service and follow up emails. If I get to the states next year for Harley's 50 year Sportster party, I will make it a point to come and buy you all a beer. Kindest regards. PS: photo to follow.
George K., Sydney, Australia - 08-28-2006
Sarah -
THANK YOU! I appreciate your customer service. It's sad, but in the motorcycle business, it's oftentimes very lacking these days. It was praise for Chilhowee's quality and customer service from an online forum I belong to that sent me to your site a few weeks ago for the Ultimate Legend saddlebags (which are great!!).
Karen M., West Valley, NY - 08-24-2006
To the Chilhowee Team,
Just a quick note to let you know that my order arrived on 22nd, August. I was absolutely delighted with the service and the product. Thank you all for your help and cooperation and I look forward to ordering more stuff in the near future. As requested I have sent in a few pics of me in the gear with the bike in the hope that I make the gallery!!!!! Thanks again
Anthony O'Donoghue, Cork, Ireland - 08-24-2006
Sarah:
I wanted you to know I just received my new motorcycle jacket - WOW !! Great jacket! I have been looking for this style and color jacket for some time. Thanks for all your help.
Bobby H., Goodview, VA - 08-23-2006
Dear Chilhowee Team,
I just installed my first purchase on my Yamaha V-Star Classic 1100, and to say I'm impressed is an understatement. Not only was your commitment to exceptional quality evident in the leathers when I took them out of the package, but after they were on the bike it was doubly so.
The craftsmanship in your products was very evident as I installed the items. Ever the cautious buyer, I started with a couple of small items (lever covers and kickstand wrap). Each went on very, very well, and really added a nice touch to the bike. What I was also impressed with is the extra attention you pay to the small details, up to and including the instructions. I've seen a lot of 1 page instructions before, but yours were great. Also, the fact that you gave me way more leather in the lacing than I really needed impressed me greatly. There's nothing more irritating than trying to lace up something like that with laces that are pre-sized to be barely adequate. I was able to really work with the items and place them exactly where I wanted them.
I have a lot more things from your site in my wish list, so rest assured, you'll be hearing from me in the future. Regards,
Jeff S., Owasso, OK - 2003 Yamaha V-Star 1100 Classic - 08-23-2006
Hello!
I received my Easy Brackets today and put them on my Honda - They look outstanding and are what I was looking for. Easy to remove my bags without leaving any hardware behind.
Jose R., Quebradillas, Puerto Rico - 08-22-2006
Chilhowee,
Thank you so much for the fast service, and the 795SP saddlebags are awesome bags - they are just the ones I've been looking for quite some time. Thank you again! I will tell all my friends about your wonderful products and your great service. Now I was looking for some kind of bracket or the best way to mount them. Any suggestions?
Bill B., Marshville, NC - 08-20-2006
Received the (2) one piece rain suits today and they are GREAT! They're the same color combination (red and black) as our First Gear Tex Mesh riding jackets and pants. The quality of your rain gear wear is more than expected for the price, and I'm sure we will get many seasons of dry riding comfort from them. Thanks!
Guy P., Providence, UT - 08-18-2006
Just wanted to send a quick email to tell you I have received the tank bib for my 2006 Honda Shadow Aero 750. From the materials that you use, to the craftsmanship, it truly makes the bib a work of art. Some find that chrome is their thing, but I can say after installing the bib, that customized leather is the way to go! I only wish that you all made saddlebags out of the Buffalo that the bib was made from. Thanks again for such a great job,
Rick F., Greensboro, NC - 2006 Honda Shadow Aero 750 - 08-16-2006
Just wanted to let you know that my order arrived a few days ago. I was sure impressed by the speed of the delivery. The lever covers I ordered were a snap to install and look great. Amazing what a difference something so simple can make in the look and feel of a bike. Thanks so much and expect that I will be ordering from you again real soon!
Ron F., Clearwater FL - 2002 Yamaha V-Star Silverado - 08-12-2006
Chil,
As promised . . . attached is a photo of my '06 Kawasaki Vulcan VN1500 and me . . . both dressed up in our Chilhowee products. The new Cobra sissy bar and rack mounted easily and functioned perfectly during a recent cycle trip in Canada. The 774P slanted leather saddle bags attached to the fender rails with Easy Brackets are just the ticket for easy removal for cleaning both the bags and bike. I can't imagine anything simpler. And, me . . . my premium naked leather chaps and fingerless deerskin gloves couldn't possibly be softer and better constructed not to mention the Chilhowee T-shirt which has to be one of the best looking shirts on the market. I'd feel remiss if I didn't mention that anyone owning leather chaps, saddlebags, gloves etc. is missing a great product if they don't use another Chilhowee product, Buffalo Butter, on their leather goods.
The products are outstanding alright, but it is the personalized service from your company that keeps me coming back for more. Chil, your personal involvement is seeing that every detail in the product selection and satisfaction process is remarkable. How you find the time to answer each e-mail with such patience, thoroughness, and understanding is a wonder to me in such a competitive market. Perhaps, that is why Chilhowee Motorcycle Leather sets the standard for personalized customer service. I personally know of none better.
Feel free to post this as a testimonial as I am very proud to be counted as a Chilhowee repeat customer.
Ken H., Onekama, MI - 2006 Kawasaki Vulcan VN1500 - 08-08-2006
Hi chil,
Got the email stating that the order had shipped not half an hour after your email! Since that was a day earlier than the estimated date to ship, I sure can't complain! I did want to send a note to say thank your for producing such wonderful products. I've attached two photos that will tell you just how much the quality and style of your pieces have impressed people! Not to mention the excellence in customer service we've experienced with every order. Just put the auburn leathers studded lone star bags (ordered by my father, Richard Dinning, as a birthday gift for me) on my bike on Thursday night, and they look just stunning. Can't wait until the handlebar wrap comes in so I can complete the look! Thanks again for your great quality and service. It's always a pleasure to deal with your company. Cheers!
Kristina J., Ontario, Canada - 2005 Suzuki C50 Boulevard - 07-22-2006
Chilhowee,
Want to inform you that I received the mud flaps for my 2005 Suzuki Boulevard C50 in a very timely manner! The Mud Flaps really gave the bike a new look. The flaps fit extremely well & the Velcro really helped with aligning before final installation. I would strongly recommend this item to any one who wants to get that special look. Fantastic product well made good fit beautiful. Thank You.
Melvin "Turtle" V., Chino Valley, AZ - 07-20-2006
Gentleman, or ladies, please be advised my order arrived today, and I am more than satisfied. This vest is an outstanding item, just as advertised. I am not a cycle man any longer, but wish I had found you when I was riding. My intent for this vest is for it to be a base for my military patches and memorabilia. I am building a history that can be passed down to my children when the time comes. Your vest is ideal for what I have in mind. I had first thought of using a shadow box, but the aspect of being able to 'wear' this vest is much more in line with my intent. Thanks again from a satisfied customer, and I shall pass along your address to my friends who will undoubtedly want to follow suit once they see the finished product....
Rich R., Leominster, MA - 07-10-2006
Scott,
While riding on the Interstate near my home, I was forced off the road by a careless driver. Fortunately, I was wearing my Pistol Pete jacket and Naked Leather Chaps from Chilhowee! I went off the bike at about 65 mph and suffered only minor injuries. The leather really protected me and after some minor cleanup, including some Buffalo Butter, looks almost as good as new!
Thanks for making and selling such a fine product. It looks good and I can tell you that it definitely protects you. I was carrying a pistol that day and it even protected it! Firefighters know about protective equipment and yours is the best!!
Jim N., Flagstaff, AZ - 06-27-2006
Hi Sarah
I wanted to let you know that I'm very pleased with the jacket. I was absolutely delighted when it arrived on Friday. It's such soft leather, the best I've found. Most new jackets are quite "stiff" before wearing in but this one is really lovely. The fit is superb. I'm pleased that you said on your web site that most jackets are sized down and that customers should buy one size up - absolutely correct. I wear a back protector when riding and even with that on the jacket feels just right. I tried it first with the thermal liner in and it's just right too. Fortunately, this time of year I don't need that so took it out and the jacket still fits great. The zippers and poppers are of very good quality too, robust and functional even with gloves on. As you can tell, I'm really pleased with it.
I have attached a few photos of me wearing the jacket for your web site, please do use them if you wish, together with my two "babies", a 1990 BMW K100 and 1980 Kawasaki KH250. I use the BMW all year round and the Kawasaki for classic and vintage runs and shows. I will certainly recommend your company to others. With kind regards
Kevin B., Snodland, England - 06-26-2006
Hi Chil,
Here are some pix of my new tank bra. I am loving it and you guys did a great job! Also, just so you know, the instructions you e-mailed me helped a lot!
Let me know if you use my photos so I can look for them.
Jo M., Highland Village, TX - 06-25-2006
Thanks! Received my jacket today. I am very pleased with it as I am with your service. I'll be back for some more stuff. Again... Thanks.
June M., Virginia Beach, VA - 06-12-2006
Thanks again for your great service. Gloves ordered on Thursday and arrived on east coast on Saturday. You can't ask for more than that. Great product, great service.
John B., Chapel Hill, NC - 06-10-2006
Just received my vest that I had ordered only a couple of days ago. It is really nice and fits great. I can't believe how fast you get your merchandise out and keep me up to date on the status of my order. This is my third purchase from your business and everything has been excellent quality and fits great thanks to your sizing charts. Keep up the good work and I will keep recommending you to my friends. Thanks!!!!!!!
Lindell W H., Flat Rock, IL - 1995 Road King
I rec'd corrected size vest today. Also my wife rec'd the tank bib for her bike, the quality is great! I can't wait to wear my new vest with the Indian on back and show it off. I made and error when ordering and you made it easy to correct my mistake. I will be buying more from you soon. Thanks !!
Wayne H., Reddick, FL - 06-09-2006
Hey Guys,
I received my current order, which included the Luggage Rack Trunk with Studs and Concho. Like all of the other products received from Chilhowee, it looked great out of the box and on the bike. My bike is a 2006 Honda Shadow Sabre that is Silver with Black flames. Your leather products make this bike look simply great. The more leather the better it looks. Everyone in my neck of the woods, add lots of chrome to their bikes, I add leather. This makes my bike one of a kind and usually the center of attention for everyone. I rode the bike to work yesterday, everyone liked the bike, but it was your leather products that everyone talked about. Thanks again, and as I have already said (Great products made by great people will always bring me back again and again). Will send a picture of my bike when I get it completely dressed with all of your products. It will be a Chilhowee bike for sure.
Marion Vernon P., Henagar, AL - 2006 Honda Sabre - 06-09-2006
Hey Chil, how goes it? I just got off the phone a minute ago and ordered two bottles of the Buffalo butter and one bottle of the 303 Antifade.
I have to say, with NO reservations, that the buffalo butter is by far the BEST product I have ever used on my saddle bags and other leather gear. I didn't realize how much leather dries out until I applied the butter. If anybody has doubts about how good those products are, please feel free to give them my name and phone number. There are no other products I will ever use.
That yellow wax that Harley sells is junk and I told them so at D&S. It plugs the pores of the leather and collects every particle of dust and gunk that is in the air. Needless to say I had a hard time stripping it off of the bags.
Bill (Tan) G., Klamath Falls, OR - 06-06-2006
Chill
I am very pleased with everything that arrived. Damaged items have been replaced promptly and without any hesitation ......Wonderful Service. Wonderful products!!!!!!!! I will continue to do business with your company and tell all my friends how professional your company takes care of the customer. Thanks!
Brad K., Rhinelander, WI - 06-05-2006
When I started riding many MANY years ago: I lived in Portland, Oregon. The guy that taught me to ride (on a full dress 1960 Harley) told me that the only place to get a decent leather riding jacket was from a place called Langlitz Leather. It seems back in the early '60 they had a name that was world renown. I bought a jacket from them and never wore it out. I did outgrow it. In several places! Today in the mail I received my Naked Leather Classic jacket from you. I must say the quality is on par with that leather shop of the '60's. The seams were tight. The snaps were installed tight. The large zipper worked flawlessly. And the quality of the leather is outstanding. I can see why you warranty the jackets for 10 years. Great piece of apparel. Thanks for a quality product.
Chet B., Enoch, UT - 06-05-2006
I was a little uneasy ordering a jacket without trying it on. I took your advise, ordered one size larger and it is perfect. I ordered the Mid-Weight Racing jacket and received it in less than a week! The quality of the jacket is better than I expected. I will definitely be ordering more products as well as recommending you to everyone I know. Thanks again,
Kelly T., Spokane, WA - Suzuki M50 - 05-28-2006
Hi
Just to let you know that I just received my Pistol Pete jacket. Looks great! First jacket was the wrong size but that was corrected quickly by your staff. Great to do business with and am looking forward to wearing the new leather. Still finding new pockets. Thanks!
Scott B., Thunder Bay, Ontario, Canada - 05-26-2006
Hi guys,
Just received the Sissy Bar Bag today. All I can say is AWESOME! Awesome quality, and the price couldn't be beat. They match my Road Star Bags perfectly! I can honestly say "one happy customer"!!!!! You'll be hearing from me again. Thanks again!
Susan F., New Castle, DE - 05-25-2006
Hey guys! Just a quick note to thank you for your prompt response to my first order. My leather lever covers went on to my Drifter 800 like a dream and my husband and I had no problems installing them. I commend you on the quality of the leather too. Very nice. I received my order in 3 days. You have made my ride very happy! Looking forward to ordering soon. Best regards,
Pam S., Sacramento, CA - Kawasaki Drifter 800 - 05-20-2006
Just received my leather jacket and it is perfect, everything you said it would be. It is a lot heavier than I expected it to be for the money, great jacket for a great price plus it got here a lot faster that expected. You got my business for all my leather needs now, I will be sure to tell my riding buddies all about your on-line store. Thanks again.
Robb S., Bethlehem, GA - 05-19-2006
I just received my fork covers for my Road King. The workmanship and quality far exceeded my expectations! Thanks for a great product.
John B., Oberlin OH - Harley Road King - 05-19-2006
My wife ordered this Indian Scout tank bib as a gift for me. It looks great! Your shipping and service was very fast, too! Thanks for everything.
Steven B., Benton, AR - 2000 Indian Scout - 05-18-2006
Received a leather kickstand cover for my 2005, VTX 1300C. Quality was great and simple to attach. Makes a great addition!! I highly recommend products from your company and would order again.
Chris D., Tucson, AZ - 2005 Honda VTX 1300C - 05-16-2006
Just wanted to say thank you for such wonderful service and great products. The directions were simple and easy to understand and the quality of the products was second to none. Look forward to doing business again real soon. Attached are some pictures of the finished product. Use them if you want. I would be honored.
Robin S., Punta Gorda, FL - 05-12-2006
Wow, just got my floorboard fringe and they were a breeze to install. Looks GREAT on the bike and shipping was very fast! Your customer service is A+! Thanks for the communication with my order. I'll send some pic's!
Buddy R., Jacksonville, FL - 1999 Yamaha Royal Star
I received the upgraded Naked Leather Pistol Pete jacket on time and can tell you that it is a winner. You guys have done your homework on this one. It is superior to the other jacket in all ways. The leather is much more uniform in thickness and grain. The sewing is neat and uniform and superior in all ways to the other jacket. The fit is just as good. In short, this ought to be the jacket of choice for most of your customers. Anyway, thank you again for all your guys efforts in making this right. It is very much appreciated.
Joe V., Pittsford, NY - 05-21-2006
You guys get my most hearty appreciation and recommendation to all I know when it comes to quality and service. You are truly the best. Feel free to use this on your site. I really mean it. You rank up there with LL Bean for customer satisfaction.
John C. J., Biddeford, ME - 05-10-2006
Hello to the folks at Chilhowee,
We just wanted to let you know that we received the tank bra that was ordered and to say that we are VERY pleased! The craftsmanship is detailed and beautiful. It's an eye pleasing accent to our bike and we get compliments on it all the time. Of course we let everyone know where we purchased it from. Thank you for a great piece and the friendly communication. It was a pleasure doing business with you. Sincerely,
Janice and Larry L. - 05-05-2006
Hi chil,
Thanks for the note! I know for a fact your products are more than worth the wait (I've attached a couple of photos of my 2005 C50 boulevard taken the day I installed my mud flaps - in my opinion, and that of dozens of people who've "oohed" and "ahhed" over my bike, they really dress it up beautifully), and I'd rather have my leather goods made well than just made fast. Good luck clearing the backlog! I know it must be a busy time of year for you, with everyone getting their bikes out and seeing places that need that extra something. Cheers!
Kristina J., Ontario Canada - 2005 Suzuki C50 Boulevard - 05-03-2006
Chilhowee Staff,
I'm a procrastinator, sorry. However, I'm more thrilled with the lightweight vented racing jacket now than when I received it over two months ago. It's working real well down here in Florida. So versatile. Cool mornings, hot afternoons, it does it all. Plenty heavy enough to minimize fatigue on long rides too. Love it! And the transaction was memorable. Smooth. Web site, communication, product, PRICE, all excellent! Thanks,
Andrew E., Sarasota, FL - 04-27-2006
Deni and crew,
Thank you for taking the time today to serve me with excellent customer service. Your timely response and assuring my shipment was delivered today was AWESOME! I have read reviews about how you guys take care of your customers. Well, you have proven it to me! In this day and age it's great to know there are still people in the retail business that still CARE ABOUT THEIR CUSTOMERS! Respectfully,
Stephen B., Lancaster, CA - 04-27-2006
Hi! I called in to Customer Service to order a tank bra and the salesperson was very nice and professional. It took less than 10 minutes to order the item. Great service! Then a few days later I received the tank bra, but it rained for a few days and I didn't get a chance to install it. Well, i finally got to putting it on and it looks absolutely wonderful!!! I like everything about it. I wasn't sure if I would like a concho but it really enhances it. The quality of leather and workmanship is outstanding. It was a perfect fit!! I will be showing it off to all and will let 'em know just where i bought it. It was worth every dollar!
Tina L., Hanover, PA - 2006 Yamaha Star 650 Classic - 04-27-2006
Chilhowee,
I just received the Engine Guard Chaps which I order recently and I am extremely pleased with them. Enclosed see photos of my '04 Kawasaki Vulcan Nomad with chaps.
Prior to finding Chilhowee on the web, I ordered chaps from Kawasaki and was very disappointed because of the light grade leather and cheap looking design. So I returned the Kawasaki chaps and ordered the Chilhowee chaps. They are constructed from a nice heavy grade leather and have very nice workmanship. It was great to be able to have them custom made with different options. And what a difference they make when riding in windy or cold weather.
Bill G., Artesia, NM - 2004 Kawasaki Vulcan Nomad - 04-26-2006
Hey Chil,
I ordered the Pistol Pete leather from you about 2 weeks ago. Great jacket! Guys at work are looking into making an order with you. Fits my gun very nice.....
Keith G., Flat Rock, MI - 04-25-2006
Sorry it took so long to get back to you. Here in Michigan it took a while for winter to finally go away. I put the tank bib on my bike and it looks awsome! Great workmanship and worth every penny! I attached some pics so you can see how great it looks.
Richard T., Fenton, MI - Honda Shadow Sabre - 04-25-2006
Chil:
I wanted to thank you for the great products and service you provide. I've been so happy with the products I've received from you that Valerie and I made a special trip down to your shop the weekend before last (the weather forecast was for rain - which we got - all the way down from Seattle and back so we chickened out and took the car).
I'd previously bought a set of saddlebags to replace my OEM bags by R J Hardbags and a tank bib with pocket to hold my ferry tickets. R J made a good product, but the style of bags you offered from Carolina Leathers was more in keeping with the style of my Indian Chief. I found a replacement sissybar with luggage rack at Rolling Thunder in Des Moines, Washington so now I never have to use the OEM bags and sissybar. The luggage rack was just begging for a trunk, so while we were in your ship I got a great studded trunk that fits perfectly. Valerie found a tool bag - but unfortunately it didn't fit her Honda 750 when we got home - so she returned it no problem. But she's wearing her new fringed leather vest and looks like a million bucks! Last week my fork covers came and I had them on in time for the Iron Indian ride to Snoqualmie Falls.
Your gear looks great on my bike, and really completes the look I want. So I've taken the liberty of attaching a few shots so you see your products as they were meant to be seen. Thanks for all the great products, service and customer contact - you guys are the best!
Bob "Tall Rider" W., Bainbridge Island, WA - 04-24-2006
I received my gloves today and I'm very satisfied with them. I was concerned that my gloves wouldn't fit as well as I'd have liked them to, but they fit perfectly! Your sizing charts were quite helpful. The quality of the leather and leatherworking was much higher than I expected. Thank You,
Rodney S., Brigham City, UT - 04-23-2006
Hello!
I lost the survey card sent along with my recent purchases but I definitely wanted you to know how thrilled I am. The products are top quality and your service staff is top notch. I dealt with Scott and was impressed by how quick and trouble-free my purchase experience was. The saddle bags are gorgeous and my husband just loves the e-z brackets! Keep up the great work! Thanks,
Molly C., Lehighton, PA - 04-22-2006
Thank you so much for the quick response to my order (Order # 111918), this tank bra set my bike off and is so different from the others, I could not have been more pleased with it... It is nice when everyone stops to take a look and starts to ask questions. I wished I had more of your business cards to handout. It is awesome. Here are a few pictures to post on your web page and again thank you...
Terry H., Winter Haven, FL - Honda VTX 1300 - 04-19-2006
Ordered the 10" Deluxe Windshield Bag on Tuesday 4/4 and received Thursday!! Again fast turnaround on an order and customer service. Bag looks great. Very pleased with the quality of the leather. Looks great on the bike & was a good price. Will be ordering a luggage bag in a few days. Keep up the good customer service and supplying great products.
Deb S., Mechanicsburg, PA - 04-12-2006
Hey guys and gals!
Just dropping you a note that I received my Naked Leather Pistol Pete jacket last week. Much sooner than I expected. Thank you. But more importantly, I have been putting off buying one of these for about a year. I don't consider myself a "classic type jacket" kind of a guy. I even bought a classic style jacket from someone else about a year and a half ago, but sent it back,,,,, it just wasn't me. Since then, I've bought and tried several different jackets. Don't care for the way the "racer" type jacket's collar is always up against my chin. Some others, had snap down collars, but the leather was too stiff and uncomfortable. I did find a couple I was very fond of, but WAY expensive.
Well, I finally decided to try your Naked Leather Pistol Pete. I honestly fully expected to be sending it back, but thought I would at least try one. Well, much to my surprise, I really, really, like this jacket. The sizing for me is perfect. Just by chance, in all the other brands I tried, I found myself to be "between sizes", for lack of better words. One size would be a bit snug, the next size up, a bit baggy, and would bunch up in front when sitting on my bike. This one fits me just right. The jacket itself is just as you described it. I agree with you 100%, when you say that, (in so many words), that you will not find a better jacket for the price. The racer style jacket I have is from one of your competitors. My sweetie bought it for my birthday last year. Paid about $450 for it.
Didn't have the heart to tell her I didn't like the collar, (the jacket itself is indeed very nice), so, I use it when she is around. Is it a better jacket than this Pistol Pete? That is debatable. But even if it is, it sure is NOT worth twice the price. This jacket is not only exactly what I've been wanting, it is exactly my size. Not having a big belt in front takes some of the classic look away, which I like. The big pocket in the chest is very useable, and again, takes a bit of the classic look away. Leather is thick and soft. Plus, it is a bargain at $225. Sorry to be so windy, but you did ask for my feedback. Thanks Again
Mack M., Georgetown, KY - 04-09-2006
Hello,
I am writing to you to let you know that I received my order today in the a.m. Friday, April 7, in perfect order. I am very pleased with the super fast, professional service I received from the staff of Chilhowee. The product is 110%! I will be ordering again from you, rest assured. Thank you all so much. I look forward to dealing with you in the future and fully intend on telling all my friends about this wonderful place to shop. Thanks again, Have a great weekend!
Stephen M., Prince Edward Island, O'Leary, Canada - 04-07-2006
I want to thank you for the great tank bra I bought for my 2003 Indian, this is a great addition to my bike and it fits the style I am looking for, for my bike, the bra fits perfect. It is hard to find items for and Indian, but you were right there and had what I needed. Thank you!
Don V., Woodbridge, VA - 04-07-2006
Chilhowee,
It's so rare these days to receive the kind of quality that you folks produced with my recent order. I was very happy with the person I initially talked with and when my order for the leather Tank and Fender bibs arrived before the weekend, I knew things were going right. The quality of the workmanship was exactly what I was searching for and changed the appearance of my Harley in the way I had envisioned. Yes it's in the details for sure. Real leather and real American craftsmen do make a difference in this age of faceless mass produced items. I also had a chance to visit a 40+ year old H-D dealership that has seen it all and they all commented on the high quality of the leather work. Thank-you !
Jeff L., Fort Wayne, ID - 03-28-2006
Hey Deni,
Received my bib and gloves today and I LOVE them. The tank bib will look great on my VTX and I am pleasantly surprised to find the gloves very soft and supple already, ready to wear.
Thanks a lot.
Carl D., Avon, IN - 2003 Honda VTX 1300 - 02-22-2006
Just wanted to say thank you for the great customer service. I can't remember ever dealing with a company that seemed so intent on keeping their customer happy. The quality of the Pistol Pete naked leather jacket makes it a bargain at that price.
Bill S., North Dighton, MD - 02-21-2006
Received my order yesterday. You don't give yourselves enough credit. The quality of the jacket far exceeded anything I ever expected, and your prices are great. Great doing business with you. Thanks
Terry C., Jefferson, MD - 02-16-2006
Hi, I just received the exchange on the leather jacket...from small to medium. What a difference a size up makes. The sleeves are the perfect length and everything fits so much better. The jacket is beautiful and I'm very happy with the service I received from your company. Thanks a lot.
Til next time,
Susanne M., Edmonton, Alberta, Canada - 02-13-2006
Received my Chilhowee order within the same week. Good job. The leather really is of top quality and the items should really dress up my well used, show condition 1996 HD heritage softail classic. Items ordered were Fork covers v-stud w/tassels,Kickstand cover-studs,Engine guard covers and one of your Chilhowee sheatshirts. Thanks Chilhowee crew..
Vincent L., Staten Island, NY - 1996 Harley-Davidson Heritage Softail Classic - 02-11-2006
Recd. my order today. Quick shipping, excellent value for the price, and quality packaging. No wrinkles, etc., this is ALWAYS appreciated. (Espec. with leather products.) Very satisfied and will order from Chilhowee again.
Ray F., Ferguson, KY - 02-10-2006
Hi all at Chilhowee leathers. Leather vest arived today, really pleased with the quality. Was at first a bit apprehensive about buying online from England, but after todays arrival you can be sure I will be spending more money with you in the future. Many thanks again,
Alan L., Isle of Wight, England - 02-09-2006
I received my jacket in the correct size yesterday. Thank you. It is beautiful, the leather is much richer and heavier than I expected at this great price.
John M., Las Cruses, NM - 02-07-2006
I just want to inform you I received my mid-weight racing jacket today. I previously ordered a size 44 which was too tight. Your company promptly sent out a size 46 as soon as they received the size 44 back. This size 46 fits like I wanted and I am looking forward to wearing it this summer.
Thank You for your prompt and courteous service.
Terry E., Spokane, WA - 02-06-2006
Hello,
The gloves have not arrived yet but should be here in the next day or so. I have enjoyed my gloves and they offer great protection from the cold damp wind here in south Alabama. I wore them today and was comfortable at highway speeds. So far I have been impressed with the quality of your product and will show my fellow riders what you have to offer. hopefully this will generate more business for your company. Most new leather has a break in period but not so with these gloves, they felt as good as an old pair of jeans. Have you considered a strap to tighten the gap around the wrist? Something to keep air from circulating back to the wrist. Thanks again for a great product and excellent customer service. God bless.
Perry H., Enterprise, AL - 01-25-2006
Hey, we got the package yesterday! My husband Fred is really pleased with the tank bra. He said the leather is really nice leather, and very good workmanship. It has been so cold here - he said when the temperature gets up above 35 degrees, he will take the bike out, and get some pictures taken to send back to you. You have made it a pleasure to deal with you, and we will recommend you to all of our friends.
Sharon C., La Grande, OR - 01-26-2006
I recently bought a '96 vulcan classic with very low miles and a nice paint job...People would always say "nice bike". I added a crash bar, spot lights, etc., people still said "nice bike"...I bought the crash bar cover, handlebar covers, lever cover and kickstand covers, all with the bright studs...The first ride I took after putting on your products, i went from "nice bike" to Damn, that's a BADDDD bike"...Thanks for assisting in making my bike truly 1 of a kind!
Arthur F., Marrero, LA - 1996 Kawasaki Vulcan Classic - 01-25-2006
Thanks, Chil. You are the best and your customer service is top notch. There's definitely something great to be said about a company doing things the old fashioned way. I've been very pleased with the items I've ordered in the past and will definitely order again in the future.
Gail B., Stillwater, MN - 01-24-2006
Thanks,
What a great site. A fellow rider told me about you guys and man am I glad he did. I ordered a Midweight Racer Jacket and a pair of Lined Gloves. The jacket is way better quality than I expected for the money. GREAT PRODUCTS!!!! You have earned a repeat customer.
Thanks Again.
Jake W., San Antonio, TX - 01-21-2006
I ordered the jacket on Wednesday and received it today, two days later!!!. Amazing!! Great quality, great service, and great price!!!
Anthony M., Farmingville, NY - 01-20-2006
Just wanted to say THANK YOU for the leather jacket I ordered. My wife loves it. It is made of very fine leather and the workmanship surpasses anything I would have imagined. I will be ordering me one soon and maybe a vest also. I can't get over how well the jacket fits my wife. I have ordered several items from you and have NEVER been disappointed. Keep up the great work and I will be passing around your site to all my friends. Thanks again,
Coleman H., Mesa, AZ - 01-20-2006
Chil,
Just wanted to let you know how pleased I am with your products and service. After being out of riding for 22+ years, it's nice to know that there are still motorcycle people out there that are as helpful as you.
Because I'm pretty tall, I was really concerned about the length of the leg on your chaps but your reply to my on-line question answered my concerns. Your Sizing chart is spot on and my chaps fit perfectly.
I'd never ridden in the winter months before and was skeptical as to how much a pair of chaps would really help but I gotta say these are great! I've ridden into work when the temps have been in the teens and practically laugh at the cold. Most people here in the office think I'm nuts riding in the winter. They just don't know what they're missing.
Thanks again for the great service. You'll be hearing from me again in the very near future. (My wife wants a pair of chaps also.)
Steven L., State College, PA - 01-19-2006
I would like to take the time to thank you for your fine service. The products that I have ordered from you have been top notch. I got a leather shirt and a sissy bar bag. My shirt I wear almost everyday and the bag is of the finest quality. and when I called to ask a question about my order something very strange happened - a human being answered the phone! I did not get a "press 1 for this 2 for that". This is almost unheard of in business today, but not with you guys. Great job and thank you. I recommend you to all my riding friends here in Iowa
Jim U., Des Moines, IA - 01-17-2006
Greetings!!
I received a pair of the Gauntlet gloves for Christmas and am EXTREMELY satisfied with them. They fit perfectly and the quality is outstanding. I also own the vented Racer jacket and the Rider gloves, both of which are the best leather products I have ever bought for my motorcycling needs. I will be adding the Milwaukee rain suit and the vented gloves to my collection soon. It is rare to find a quality company such as yours which provides excellent products and customer service. I always recommend your products to my friends. Just wanted to say ... Thank You!!!
Jeff S., Lathrop, CA - 2001 Moto Guzzi - 01-13-2006
Scott,
....the chaps fit perfectly!....thanks for all your time on the telephone to help me figure which ones would fit... I love them!!!
Marilyn L., Novato, CA - 01-10-2006
The boots arrived today, they are awesome.........styling and size were just as expected...........there will not be a "return" on these!
Jack S., Salem, MA - 12-16-2005
I received my jacket yesterday and am VERY impressed. It is everything you claimed it would be and more. I had been concerned about the fit now that I am "older" and I was impressed with the sleeve length and overall fit. Thanks for putting a product of such value on the market.
Mike W., Santa Cruz, CA - 12-15-2005
Hi Deni,
Please thank your staff, Ann who made from our pattern the rear mud flap - what a great job she did. Bridgette who is so helpful....I really enjoyed how she handled everything. Scott was helpful also. Of course yourself, thank you for working with us...the jacket we ordered is great! Everything we have gotten from Chilowee... Chief Joseph vest, tank bib, fender bib, mud flaps, handled covers, jacket, etc. are all more than what we expected...wonderful products. I'm sending you some pics of the bike with the leather products you all have made. HAPPY HOLIDAYS TO ALL.
Rosemary V., Clermont, FL - Kawasaki 1500 Drifter - 12-13-2005
Hi Deni & Co.
I received my Mid-weight racer and was pleasantly surprised. It was heavier than I expected and was actually just what I was looking for. I really didn't want too heavy a jacket as our climate (NW FL) is warm most of the year. I don't plan to do any riding much below 50s and this jacket with the thinsulate liner is perfect. The liner will be out except for a few of months during the year. I'm 6' tall, 150 lbs. with a 39" chest and only 30" waist (slender with broad shoulders). I did need to fully lace up the sides, but the size 42 was a nice fit. I can still put another layer underneath (although snug) if I have to. The sleeves were just long enough. I couldn't have worn a size smaller (almost ordered a 40) and I'm afraid a size larger wouldn't look as good or fit my waist. All I can say is that it's a LOT of jacket for the money. It's hard to buy ANY good jacket for $79., especially a leather one with a zip out liner (with sleeves). Also, the neck warmer is a nice touch and the quality is way better than I imagined possible at this price. I could spend a whole lot more, but would be hard pressed to find a jacket at any price that would suit me better. How come you don't offer a similar women's mid-weight? My wife would like one.
Bob M., Mary Esther, FL - 12-09-2005
Hi,
Recently I purchased a pair of chaps, which I found to be a great fit and feel. I was out riding on a sunny but cool Sunday, December 4th to be exact. I put on the chaps to help stay warm and knock off any road debris thrown my way. Well on the way back home this semi-pit looking dog came out, which I had passed several times before without incident except for the barking and running along side. I slowed down as I always do being on the dirt road in which I live. Well this time the dog did not stop and reached out grabbing my lower calf and chomping down. I pulled my leg away from her mouth and rode home. Looking at the bite area I firmly believe if I had not been wearing your chaps I would have needed major medical work. Luckily I only had two small bite marks. There were no punctures in the chaps only indention's from the dogs teeth marks. Thank God I was wearing some leathers and I am glad they were Chilhowee's. Thanks for a great product.
Mark F., Castleberry, AL - 12-08-2005
I just wanted to let you know that I received my jacket and gloves this past week and they both fit perfectly. I haven't tried the lever covers yet but I'm looking forward to putting them on my bike. The quality and craftsmanship of the leather is wonderful on everything I've ordered!!! Thank you for shipping the items so quickly. Your website is very informative and easy to navigate. As a former Oregonian I can appreciate quality. Thanks again,
Brian H., Lubbock, TX - 11-21-2005
Want to tell you how happy I am with the fleece lined gauntlet gloves I received earlier this week. Went on a ride this morning... Left at 38 degrees, got back at 46 degrees...
I have heated foam grips, and the Deerskin Thinsulate lined Gauntlet gloves I own were leaking air at the fingertip seams. When I called to order, that was my biggest concern.
I noticed little if any air getting into the seams around the finger area, and I'm guessing that the fleece helped Block the seams...
However, the one thing that I didn't expect to happen was a reduction in the "Hot Spot in my palms from the Electric Grips. My prior (notice I said Prior) Thinsulate gauntlets would develope a hot spot that was irritating. The new fleece lined gauntlets shielded my palms greater than before, and the "Hot Spot" was far less prevalent Than on my prior gauntlets...
Great product!
Jan J., Skokie, IL - 11-19-2005
I did receive my gloves in an unbelievable short period of time! They are exactly what I have been looking for. I have tried Harley, and many, many others for a glove that is comfortable and most importantly, keeps my fingers warm....You did it!!! Awesome service. I have showed the gloves to all whom I ride with, and you can be sure you will be getting additional orders from them. Thanks, again...awesome products and incredible service...you guys have got it all!! Sincerely,
Mike C., Culpeper, VA - 11-19-2005
I recently purchased the Chilhowee one piece rainsuit from you and wanted to let you know how not only impressed with how the suit works but also the great customer service I received when I called in my order. The suit has exceeded my expectations. I am currently riding to and from work rain or shine and it breaks the wind and has remained waterproof even in hard rain. The velcro closure around the neck, elastic cuffs and velcro wind flap closure is awesome. Large enogh for me to wear my heavy duty leather jacket underneath. I have referred other riders to you as well. Thank you.
Tamara C., Concord, NH - 11-18-2005
Hi I just mounted your bags on my Vulcan 1600 Classic, man they look great! Thought I'd send ya a pic. I used the "Easy Brackets" again so the bag wouldn't rub on the shock, and I think the bag does a nice job of hiding that shock. I'm very pleased, thats a bunch!
Vin, Littleton, MA - Kawasaki Vulcan 1600 Classic - 11-11-2005
Hello Customer Service,
UNBELIEVABLE turnaround. Most places state that they will ship in 2 - 3 business days but you have raised the bar to 2 - 3 hours. Kudos to the Chilhowee Team. Thanks.
Van S., Concord, NC - 2003 Suzuki Intruder Volusia - 11-10-2005
Hi:
I just wanted you to know that I received the new Naked Leather Pistol Pete Motorcycle Jacket, and am impressed with the quality and fit. It is a terrific jacket and fits like it was custom cut for me. The quality is superior to any other jacket I have looked at, and I look forward to many years of riding pleasure with it.
Mike F., Downingtown, PA - 11-09-2005
I was pleasantly surprised to receive my Mid-Weight jacket so quickly. I received it Friday afternoon. This jacket does not have a complete discription. THis jacket is a very warm jacket and has a full zip out liner (Sleeves included). WIth 4 vents(2 front/2back). It only has 2 external pockets though. Which is ok. The leather is of very good quality and is very movable when worn. It is a lite weight jacket but is very warm to wear. I was also very surprised by the size. Your sales support staff I spoke with was very heplfull and the jacket fit perfectly. Thank you
Roger J., Troy, IL - 11-06-2005
Hello Bridgette,
Here is my comments that I put in the BonnevilleAmerica web site that I belong to.
"Hello again - Well I ordered my jacket (Naked Leather Racer Motorcycle Jacket) on Monday the 1st. Shipping is $4.00 for any jacket. I received it on Wed. the 2nd. When I opened the box I was really surprised! It was all that I had hoped it would be. I tried it on and it fit and felt GREAT! The leather is just fantastic. It also has a removable Thinslate liner. In the liner is a hidden neck insulator. I used it on my way in to work this morning, it too worked really nice. I would highly recommend Chilhowee to anyone. There website is www.Chilhowee.net Keep on Riding!!!! "
Bridgette you did a nice job of helping me get the right size Jacket. Thanks again.
Scott P., Pennsylvania Furnace, PA - 11-03-2005
Just to let you guys know...this is a great jacket. I have several leather jackets, motorcycle and non motorcycle...and this is one of the best. Keep it up! Thanks,
Manning, Lawrenceville, GA - 11-08-2005
As usual with you guys. The product shows up on time, It looks and feels excellent, the fit is perfect. This is THE PLACE to get all your motorcycle leather. Thanks again for a superb job.
Pete G., Menifee, CA - 2002 Yamaha V Star 1100 Classic - 11-01-2005
Greetings,
Today I received my tank bra for my vulcan 2000. (Studs, pocket, star with horse hair and braided) I was impressed with the quality when I took it out of the box. However, after installation, "OH MY " This just kicked up the quality appearance of my bike by 10. Thanks for the great product.
Rick Heaton, Joshua, TX - 2005 Kawasaki 2000 - 10-24-2005
My wife & I used our new chaps for the first time this weekend. We went for a ride through the Loess Hills in western Iowa to see the fall color. We LOVE the chaps. Excelent quality for the price. Thanks much,.
Ron & Luana L., Steamboat Rock, IA - 10-19-2005
Chil,
I received the leather tank insert (tank bra) that goes on top of the gas tank on my Harley Electra Glide. I ordered the one with hand lacing, a concho and a pocket. It is very nice. I love it
Mark G., Rockport, TX - 2004 Harley-Davidson Electra Glide - 10-18-2005
Hi Deni
Thanks for the quick reply to my e-mail. I must say that even with the delay, I have been very impressed thus far with your company. I really appreciate it when a company goes the extra mile to make the buying experience comfortable for the customer. In answer to your question, yes an upgrade to the full belt version would be fine if the other one does not come in by tommorrow. Thanks for your help with my question regarding the accessories also, by the way.
Mark S., Cordova, TN - 10-17-2005
I received both items and are extremely pleased with the quality of product. The chaps leather is so soft and comfortable. I don't even have to adjust the length- this was one of the reasons I chose Chilhowee since I have a hard time finding lengths that fit.
Since I have received the chaps, I have convinced my neighbor to order one of your jackets he's been drooling over on the Internet but since he's seen the quality of the leather, he's convinced!
I'm only dissapointed in one thing- the boots are too big! I need to exchange them for a smaller size- 9.
I read your "About Us" section on the Internet. My ancestors walked the trail from Delaware to Oklahoma. I'm 1/4 certified Indian Blood- Lenne Lenape. I am glad to see a success story of a true Native American Business! A satisfied and future customer,
Rhonda H., Linwood, NJ - 10-09-2005
Thanks for speedy delivery of my order. Chaps are just as described. I look forward to doing business again with a first rate company.
Brad C., Talking Rock, GA - 10-04-2005
I am thinking of getting chaps and want to know exactly where I measure for the thigh measurement. I already have your jacket and gloves since last season and they are awesome! Please advise. Thank you!
Ray S., Howell, NJ - 09-30-2005
Bridgette,
I received my tank bra today, just wanted to tell you it's perfect .you made it exactly how i wanted it. I haven't put it on yet but as soon as i do i will send a picture of my bike and its new bra. also just want to make sure you received my check for the additional studs i added after the fact, you should have received it yesterday. Let me know if you didn't. Again nice job I will send another thank you with my picture in the next day or so. See ya,
Sam V., Uniontown, OH - 2004 Harley-Davidson Road King - 09-28-2005
Deni,
Just received the leather pants this afternoon.....Amazing, they fit like they were made especially for me!!!! Kudos to you and Chilhowee Leathers. Thank you, thank you!
Barbara H., Caldwell, ID - 09-24-2005
I Received the replacement jacket today, and it looks good. The weather is cooler now, so I have it just in time. It is so nice to have the warmth and protection of a good leather jacket on these cool days. Thank you for your professional handling of the return. I am now a satisfied customer. Best regards,
Gary A., San Diego, CA - 09-20-2005
Hey hi there Bridgette -
how are you? It's Lionel and Sue from Australia here. I would like to say how very nice our leather jackets are that we ordered! We also like your new bike shirts, the long sleeved ones and we shall be ordering some more items soon. Best regards
Lionel R., Northhampton, Australia - 09-20-2005
I must tell you that I received my chaps and they are perfect. They fit perfect and feel wonderful. Can you please send me business cards. I will give them out to everyone. Thank you once again for having such great customer service. That alone makes your company great, then to top it off, the product you sell is awesome. Now I need to find a jacket to match these chaps. Maybe some new boots that are water proof. I'll have to go back on your web page and see what else you have to offer. Thank you, God bless, and have a wonderful week. Cordially,
Lissa G., Murrieta, CA - 09-19-2005
Hi guys!
Just a quick note to thank you for such incredible attention to quality! I just installed my lever covers on my Roadstar and they fit perfectly!.....But I should have expected them too....this is the second bike I've used your leather parts on! Anyway.....Keep up the good work!
Dan F., Monroe, NC - 2002 Yamaha Road Star 1600 - 09-17-2005
Deni,
Thank you so much for taking care of this order. I recently received the jackets, and the 42 is the best fit. I will be returning the new 44 and the problematic previous 44 jackets very shortly; likely tomorrow though possibly Thursday.
I appreciate your offer to cover the shipping. Again, confirmation to me that you certainly understand and practice the best customer service I've ever had. To me, that is going above and beyond what's expected. So, instead of solely taking advantage of your generosity, I donated $20 on your behalf -- Chilhowee's behalf -- to the Red Cross for the victims of the hurricane. I see it as money I would have otherwise spent on shipping (file attached).
Since the riding season is winding down, I'll probably wait until next spring to order ghost brackets and saddle bags. But you can be sure when I'm ready to order, you'll hear from me!
Shawn L., Salt Lake City, UT - 09-13-2005
Scott,
Thank you for getting back to me so soon. I listened to your phone message when I got home from work. Then I came up and got on the computer and had a message from Chilhowee also in regards to my messing up my order. The customer service that you people provide is awesome, and I will continue to do business, and send business your way because of it. I hope your leather goods are as good as the people that I have dealt with.
Thank you again, and have an awesome weekend.
Cordially,
Lissa G., Murrieta, CA - 09-09-2005
Just a note to tell you how happy I am with the naked leather chaps I received today. Your product and service plus fast delivery was very impressive. I will be sending you customers and will be ordering gloves soon. Thanks again!
Jim G., Elk River, MN - Harley-Davidson FXDWG - 09-09-2005
Dear leather friends,
I have finished and treated full grain leather most of my life. Soft, drapey and supple leather for very high priced woman's goods. You certainly tell it how it is, and you are the first company dealing in leather goods, that have told the truth. Most dealers tell what you want to hear, now what you should hear. My production was to finish and ship about 200,000 to 250,000 ft. per week. I have had a lot of experience with leather, and even in retirement, I enjoy visiting a new car showroom, or leather store. I will certainly consider your products when shopping for bike leather goods. Keep telling the truth about leather.
Allen P., former owner of Allen Leather Company, Peabody,MA - 09-07-2005
I want to thank you for the excellent product your making. My tank bra and my saddlebags are great. It has been a pleasure doing business with your company and I won't look any place else for my leather needs. Your customer service is excellent and your shipping time is great. I can personally say that you stand behind your workmanship and I really appreciate that. It's been my experience buying online from people that you don't know, that it can really be a hassle, thanks for taking the hassle out of buying online. Ya'll are number 1 in my book! My bike is a 2002 Honda Shadow Spirit, and you guys have got it looking good! Thanks alot,. Here are 4 pictures that show my bike with your tank bra and saddlebags.
Robert G., Bossier City, LA - 2002 Honda Shadow 1100 Spirit - 09-07-2005
Thank you -------------- I received my fender bib yesterday and it is on the bike today. When looking to cover a bad area on my bike in order to use a solo seat I was not pleased with the covers that were available (none that were leather or looked right). I happened upon your product and after purchasing I want you to know what a great item it is. The leather is A-1 and thick too. The fit was great with wonderful attention to detail. Thanks for your excellent service and a really great product.
Chuck S., Hudsonville, MI - 2001 Harley-Davison Road King with Chilhowee fender bib - 09-07-2005
Hello
just a quick mail to say my vests have arrived safe & sound, they are perfect....
thanks again for a speedy & efficient service..
Colin M., Cambs, England - 09-05-2005
I received my boots today, talk about fast service wow!!!!!!! they fit perfect. Milwaukee boots are very comfortable with the flex sole and the full cushion insole.almost like sneakers. thanks allot, will be ordering from you again.
Mike R., Pleasantville, NY - 08-31-2005
Wore my new Gambler vest over the weekend. Fantastically comfortable and the zip pockets are wonderfully big so I can get all my keys, wallet, etc safe inside. Here's the photo I promised - not good but at least I'm smiling
Carolyn S., London, England - 08-31-2005
I just received my gloves and I have to tell you, they are the most comfortable pair of gloves I have ever owned.thanks for the fast shipping and great customer relations. You go highly recommended to any one I know or meet that needs biker gear. thanks again
Mike R., Pleasantville, NY - 08-27-2005
Got my distressed tan chaps and love'm! Thanks SO much for such a quality product and for such quick service. I'll see if I can't get a pic out to you in a couple of weeks...leaving town now and life is very busy, but should settle down in a couple of weeks. Thanks again people...you do good work.
Roger O., Dunkirk, NY - 08-08-2005
Hi Chill!
No problem on the response time. Thanks for the reply! I will follow-up with you on this idea Apple ipod idea sometime soon.
Also . . . I just received my set of Fringed, Buffalo Grip Covers. Absolutely awesome! Such a small detail with such a fine impact. When I ordered them on the telephone, I spoke with a really nice woman (sorry, I forgot to get her name), but she was very helpful and is wonderful example of how everyone ought to be conducting their Customer Service. She said that she would personally make sure that the cut of the leather used for my grip wraps was "smooth" and would match both my big saddle bags and my tool bag (both from Chilhowee). Everything matches perfectly. When other bikers pull along side my bike and check-out the Chilhowee Leather on my 1996 Royal Star, they always comment on how good my leather looks. My advice to them is to buy quality, take care of it and they will be happy with their decision for a long time.
Thanks for doing it the way it should be done!
Pete K., Orum, UT - 1996 Yamaha Royal Star - 08-03-2005
My brother,
I received the "Chil Half-Chaps" yesterday evening and they look absolutely wonderful. Members started picking theirs up as early as 6:30 this morning. Please give my personal thanks to all of your staff for putting in the extra hours and for producing a quality product. I'll make sure that you get pictures to show you how proud we are. Thanks again Chil. I'm sincere when I say how appreciative I am of your customer relations. You guys are number one. Talk with you soon.
Tom "TC" C., President, Buffalo Soldiers Motorcycle Club, Browns Mills NJ - 07-26-2005
Hello
I recently received my custom seat.I have to tell you that you guys did a beauitful job on it. I am so pleased with it that i get a lot of compliments on it. And i tell them where i had it done. It is very comfortable and now i enjoy riding much more. I own a 2004 Shadow Aero VT 750. I spoke to Brent and explained what i want and he delivered. I told him that i had a Chrome seat rail attached to the seat. He said to send him the seat with the seat rail attached and he would design something around it.
Thank's Again
John, New Jersey - 2004 Honda Shaow Aero VT 750 - 07-13-2005
Good Morning Brent
The seat arrived late last night in good condition. It looks and fit's great!! Thanks for the great seat, and keep up the excellent work.
Keith M., Little Chute, WI - 07-13-2005
I received the tool bag on Friday and it was exactly what I expected. You guys provided and delivered! I did get a call making certain about the custom order and my options which was above and beyond normal customer service. As I order more things, you're top of my list!
Chris H., Dallas, TX - 07-11-2005
Hi - the "fork covers" arrived today, I installed them on my Drifter moments later and they look wonderful. Thanks!
Ned B., Mount Airy, MD - 2003 Kawasaki Vulcan 800 Drifter - 07-05-2005
Dear customer services.
My chaps were delivered today, 24th June. They are fantastic and a great fit! Although on their arrival I had to pay another £23 import tax to the delivery driver which I wasn't expecting. But the quality and fit of my new chaps made up for the extra payment.
Thanks,
Sandra G., England
PS. I will send some photos of me on the Harley in them later when the rain stops.
I just received my naked leather Pistol Pete jacket....wow! WOW! WOW!!! FANNNNNNNTASTIC! The quality, the design, the features, the HEFT, the feel, the conveniences, the smell (better than my X-girlfriends perfume! ) and the terrific price...all first rate! I used to sell motorcycle parts for Rocky's near Flint, MI.; one of the largest dealers in the country. Your jacket beats anything that we sold for price, quality and features. A jacket like yours would sell for twice the price you sold it to me for. Thank you guys for producing a terrific product at a very reasonable price!
David N., Bullhead City, AZ - 06-21-2005
Chilhowee,
Your products and customer service are the best. We received our superior quality jacket very quickly. Every time we called with questions about your products, an actual person who really knew the products answered the phone. After seeing the quality of the jacket, we couldn't wait to order two pair of chaps and custom made lever covers. Your products and people are wonderful! Thank you very much.
Doc B., Fort Collins, CO - 2005 Harley-Davidson Dyna Lowrider - 06-20-2005
Greetings,
I received the Leather Shirt yesterday in good condition. I like the shirt very much and look forward to wearing it. I really do appreciate the trouble that the nice lady who answered the phone went to for me when I called to inquire about this item. She took some actual measurements for me without which I would have made a wrong choice for size when I ordered. I am not a petite feller, and I know it, but I also do not normally wear things that are sized "3X". This leather shirt is that size, and I am very thankful that it is not a bit smaller!! So I would comment that these shirts run a full size small. Other than that, once again, I am pleased with the items that I have ordered from your company. Thanks very much for the good service and the good products you provide. List me as a satisfied customer, and you can tell anyone that I said so!!
Thanks very much...... So long...
Ken "Pudge" T., Tatum, NM - 06-17-2005
Thanks Scott,
Just for the record, definitely some bizarre antiquated policies/politics going on here between the Canadian and American postal services. It seems no one wants to except responsibility for a package if it doesn't originate from that country even though it has cleared the destination countries customs. Anyway lets move forward to a different topic. The actual "Jacket". Yes, it has arrived. I picked it up today from the postal outlet and I have to say it was worth the wait. It is exactly as I hoped, perfect fit (glad I went one size up though), great color and styling, and very sturdy feeling. It has surpassed all my expectations.
During the course of this purchase I have verbally spoken to and corresponded via emails to many of your staff. I must say that I am very impressed with your organization's people, they seem genuine and professional with top notch customer service skills which inspired customer confidence with your company. I believe it was your efforts that were the driver for the successful outcome. Sincere Regards,
Alan M., New Westminster, BC, Canada - 06-16-2005
Deni,
The Lever covers arrived today. Very nice and they fit perfectly on my Sportster. Thanks for the speedy delivery. I have bookmarked your web site for future purchases.
Barbara H., Caldwell, ID - 2005 Harley-Davidson Sportster 1200 - 06-16-2005
Damm right!! I "Got Leather"!! Thanks for the great tee-shirt. I will add it to my bike riding shirt collection and wear it often (no extra charge for advertising for you.. Ha!) Many thanks again for the fantastic tank bra. I will send pictures of my bike with bib just so that what everyone that does not have one can see what they are missing. Best regards-
Jack B.(proud Chilhowee Leather customer), Land, TX - 2004 Kawasaki 1500 Classic - 06-16-2005
Hey Guys,
I got my fender bib today. Great job! It look's great. I'd also like to thank you for all the little Velcro patches. I used them all. Thanks again for all your effort in exchanging my 1st one for a custom made one you made for me @ no extra cost. More people should run their business like you guy's. Thanks again. P.S. I'll sent pic's later...
Lynn W., Dayton, TX - 2002 Harley-Davidson Softail Standard - 06-15-2005
Hi Deni & staff:
I recieved my order on 06/14/05. I unpacked my parcel very gently so as not to cut anything leather & what I discovered to my delight was the jacket, chaps & gloves. (I am happy to say that they all arrived safely). I would like to state that these items are top quality leathers & I am more than 100 per cent satisfied not only with the apparel but also to Deni for her input and follow up of this order, the service is astounding...THANK YOU TO ALL...I intend to advertise Chilhowee leather apparel in the social club gazette. Cheers!
Joe M., Reynella, South Australia - 06-14-2005
Chil--I'm here to tell you that the tank bib you made could not have fit better if it was poured from a mold. When the bib is in place it lays perfectly flat. I think that your other customers with Kawasaki Vulcans will be pleased as well. Thanks again for your superior quality. I look forward to checking your web site from time-to-time for additional leather goodies. Thanks again-
Jack B., Sugar Land, TX - 2004 Kawasaki 1500 Classic - 06-13-2005
Wow! Absolutely fantastic look and obvious quality of craftsmanship. The Road King Tank Bra is F*&!#%* Awesome, and the pocket on it is the perfect size to hold an MP3 player, or portable XM radio. The fit and finish of it are fantastic. The seats look great, and the light color against the dark blue (gunmetal) of the bike is really striking. The super soft buffalo leather is absolutely beautiful, and the feel of my new seat is great. I already put 200 miles on the new saddle today, but now the bike is too dusty to take pictures of. The grips are nice too, and very comfortable.
All in all a great job - and I would recommend you to anyone looking to do leather work. I will probably have you do more in the future, as I can just imagine how cool mudflaps and lowers that match the rest of the bike would look. Thanks again for a job well done.
Warren P., Washington, DC - 2003 Harley-Davidson Road King - 06-10-2005
Chilhowee,
I am a very satisfied returning customer. I ordered several items for Christmas gifts in Dec.'04, one of which, a windshield bag, was a custom job. I received it in record time and the craftsmanship was superb. It matches his saddlebags perfectly, and made for a wonderful holiday. Thanks for the newsletter promo code, it convinced me to place this order, and save a few bucks. You guys rock! I wouldn't think of buying anywhere else but Chil's. Thanks for everything. Sincerely,
Dale G., Pleasant Grove, UT - 06-06-2005
Guess what? My Victory was selected as the June bike of the month for the state of Georgia - and your leather played a big part!! You can see the photo's at the www.Fullthrottleusa.com web site. Then select the state of Georgia, the select under features, bike of the month. Thanks again for all your help, and maybe you will get some business from other owners
Mike P., Dunwoody, GA - 2003 Victory Touring Cruiser - 05-31-2005
Hi, all:
I promised I'd write, and apologize for not getting around to it sooner. However, the delay has afforded me extra time to evaluate the products I purchased, and opportunity to appreciate just how phenomenal your goods and services truly are!
I could not be happier with my leather vest, and have worn it proudly to two HOG chapter meetings, on chapter rides and events, and of course, on all my solo wanderings. Monday I'll be wearing it in the Memorial Day parade.
It looks sharp, feels great and looks phenomenal. The quality of your good is only surpassed by your fast, friendly, and competent service personnel. What can I say? I was made to feel like I was being helped by my most trusted of friends. Congratulations on having earned the admiration of a true cynic!
There is no doubt that we will be doing business again in the very near future. I will continue to recommend you as the most reputable on-line company I have ever dealt with. Best regards,
Frank S., Jr., Northport, NY - 05-28-2005
Bridgette,
Please inform Deni and or Chil that the new Deluxe 497 bags are great, thanks again for you folks' superior service and quality. You all have a great Memorial Day.
Allan C., Durango, CO - 2005 Yamaha V-Star 1100 Classic - 05-30-2005
Hi, Chil and all
THANKS SO MUCH FOR redoing the straps on my 3 year old engine guard chaps. They will work great now! I really appreciate it! Your personalized service and quick replies make doing business with you a joy!
Dave F., Poulsbo, WA - 2001 Suzuki LC 1500 Intruder - 05-21-2005
Chil,
The naked leather premium cowhide chaps arrived, and the fit is perfect thanks to Deni's guidance. After wearing them on a couple of rides I found out what I've been missing for the past 35 years. You weren't exaggerating when you said that the chaps were "buttery soft." Great chaps, great price, and it's now no surprise to me why Chilhowee is the leader in the motorcycle leather goods industry. Always makes me feel good to have made a right decision. I've attached a photo of me sitting on my 2001 Kawasaki Vulcan Classic 1500 dressed in my new Chilhowee T-shirt and chaps for your soon-to-be web site photo gallery. I'll be looking for it. Thanks again for your assistance with the information exchange prior to my order and the service your company rendered during and after the order. I'll buy again with confidence from Chilhowee as the need arises.
Ken H., Onekama, MI - 2001 Kawasaki Vulcan Classic 1500 - 05-23-2005
Hi,
I just wanted to drop a line and let you know my jacket arrived Friday and I am very pleased. The naked leather racer is just as advertised. The leather is beautiful and it fits great! Thanks for getting it to me so fast. Your product and service are exceptional. I have told others about you and have passed on the link to your web site. I will be getting with you later for other products.
It has been a pleasure doing business with you and I will not hesitate to do business with you again! Thanks,
Kent W., Wichita, KS - 05-17-2005
Dear Chil
I purchased your Slant Slim DT-687 saddlebags last year and I recently received my tool bag from you. Both of them look absolutely great on my '04 Victory Kingpin. The quality and craftsmanship of your products is clearly evident and i could not be more pleased with your products or your prompt and courteous service. Keep up the good work! BTW - I am anxiously awaiting for the day when you offer a tank strap for the Kingpin !! :)
Brad M., Carlisle, PA - 2004 Victory Kingpin - 05-16-2005
Hi to my friends in Oregon;
Just a note to say thanks for the great products and brilliant service, both by the lovely girl on the phone (sorry i can't remember her name!) and the speedy delivery, not to mention the superb products!! My friends in the St. Leger HOG chapter, here in Doncaster, England, all say hi!!! Another order very soon, and thanks again. God bless you all,
Richard E., Doncaster, England - 05-16-2005
Chilhowee,
AWESOME! Here are pics of my bike - and I gotta say I just got my jacket - IT IS FANTASTIC! I wasn't sure what I would end up with ordering blindly from the internet - but I will make sure to order all of my leather products from Chilhowee! I'm also going to order some customized leather accessories! You guys rock!!
Charlene W., Carson, CA - 05-15-2005
Chilhowee Leather,
I received my jacket (Mid-weight Racer) today and it fits just as I wanted it. I got it a size bigger so I can wear clothes under it in the winter even WITH the liner. The leather is even thicker than I thought it would be! I will send a pic from the Eastern Cont. Divide as I'm headed to Graceland (from Ft Bragg) to see my wife in Memphis on Memorial Day weekend. Sincerely,
David McC., Bartlett, TN - 05-15-2005
Dear Chilhowee,
Our vests arrived earlier this week - even faster than I expected! Thanks. We are very pleased with the quality and the sizes are just right. Right now they are at the leather shop getting our "colors" sewn on. I've found a jacket on your website that I like for my husband and will be ordering that in the near future.
Linda S., Griffin, GA - 05-14-2005
Just received my perforated deerskin driving gloves and I'm completely satisfied! I will definitely order from your company again. Thanks!
Michael R., Pleasantville, NY - 05-11-2005
Got the mid-weight vest in yesterday and I must say that for $40 I am pretty impressed! Taking it today to get my colors put on. Thanks for the email, quality product, and quick shipping. I'll be recommending your products to my BLS friends!!
Alan H., Black Label Society, Dallas, TX - 05-09-2005
Deni,
The saga of the jacket has truly come to a happy ending. I received my naked leather jacket yesterday (much sooner than I expected) and I am very pleased with the quality! However, I must say I am even more impressed with the service I've received from your company. You've certainly convinced me that Chilhowee is the place to do business for leather motorcycle products. I will let my friends know how pleased I am and send them your way as well.
Mark M., Stayton, OR - 05-07-2005
I just received my naked leather Pistol Pete jacket. The construction looks good and I was pleased to see that it is the older style with the vents on the wrists, which I prefer. I can wear it over a light nylon and down vest, and that's with the Thinsulate liner in it so I guess that's a good fit. The price was good considering that I was looking at some Harley-Davidson jackets and I found that they were made in China! Thank you,
Robert D., Molalla, OR - 05-05-2005
Hi Chil,
Well first of all, I like to thank you for my Chilhowee T-shirt! When I first saw you guys advertising your mud flaps, I just had to have some for my Indian. I must say, I was really anxious to see how these Mud flaps would look on my bike. I received them on Thursday 4/28/05 and of course like a kid going to a candy store I just couldn't wait to put them on my bike, so I worked on it on Friday to get it done for the weekend - I just couldn't wait to show them off. I got so many compliments on them, and that alone made them worth it. Here are some pictures, thanks allot Chil. By the way, yes those are your other products on my bike, making my ride look so...good...
John M., West Covina, CA - 2003 Indian Spirit - 05-04-2005
Chil...
Got the mid-weight chaps the other day.... they look good, feel good, and your assistance in fitting them was right on.... I'll let you know in 5 years how well they wear. Eagerly awaiting your photo gallery! Ciao!
Bob S., Altamont, NY - 05-04-2005
Chil,
Thank you for the mud flaps made for my Indian Chief. As you can see from the attached photos of the road that I ride every day, I definitely need quality mudflaps on my Indian. They not only protect my investment but add to its appearance and compliment its classic lines as well. A very fine product at a very reasonable price. I also expect them to last the life of the bike. You stated that you did not have any photos of the fringed models available. Now you do and you have my permission to use them. I hope to see them on the website in the future. If these do not work for you, please let me know what you need and I will get them for you. Again, thank you for a great product!
Bill G., Evansville, WY - 2003 Indian Chief - 05-02-2005
I received both your messages and really appreciate the quick responses. After reading Tim's message, I realized the problem was caused by my privacy settings; normally, all cookies are blocked. I do place overrides for certain sites, such as yours, once I am aware that they are necessary. After doing that this evening, it appears that I successfully placed my order for some new chaps!!
Your help is particularly meaningful to me because I am the Customer Service Manager for a printing company and know from experience that the quality of customer service is very important to the success of a business. The level of service you have shown rates "Excellent" with me and I will tell fellow riders! If you don't mind one small suggestion, I think it would be helpful if you note on your site that accepting cookies is required for placing orders. You have made my day; I hope yours is great, too! Gratefully,
David A. M., Scotia, NY - 05-02-2005
It's been a few months since I bought the engine guard chaps for my VTX 1800R. I wasn't able to use them until after most of the snow melted. In late March I rode from the New York State Catskill Mountains to Tallahassee, Florida to visit family and friends. It was still chilly most days. I was caught in weather hardly suited for waterfowl on the way down. In all, the leather chaps held up very well considering the beating they took at the mercy of steady, sometimes torrential rain as well as the steady flow of traffic. The chaps did a superb job protecting my legs from the cold and the rain. I am including a picture of the bike, taken in between snowfalls last November. I have had many positive comments about the unique look of the chaps from riders and non-riders.
I want to thank you for this fine functional and attractive product.
Leon H., Hurleyville, NY - 2003 Honda VTX 1800 Retro - 04-28-2005
I absolutely love my new motorcycle saddle! Thank you so much. I have put almost 1K miles on my new comfy, gel-insert, re-shaped wonder and I am just thrilled. I'm no longer numb after a long ride and my back is much happier. The quality of new saddle is outstanding. Thanx,
Beth P., Scottsdale, AZ - 2003 Honda Shadow VLX - 04-27-2005
Hey folks,
I just wanted to drop you a line and to sincerely compliment you on your Vented Classic Jacket and your service. The products are great, and the customer service was even better! I highly recommend your products to those out there looking for motorcycle leather. Thanks so much, I'll shop with you again! A satisfied customer,
Gary F., Lewisburg, TN - 04-25-2005
Chil,
Thank you for the fast handling and shipping. The racing jacket is top notch. Could not ask for any thing better! Will order from you again.
David H. - 1999 BMW 1200LT - 04-22-2005
Dear Chilhowie Leather Company:
Because of the EXCELLENT customer service that your company provided to me in the past (described in my e-mail message shown below), I recently highly recommended your company on a very popular motorcycling discussion forum. Thanks again for the great job you did on making my front engine guard chaps and for going the extra mile to get it to me on time! You guys (and gals) are the best!
From the Forum: "I too had a great shopping experience with the Chilhowie Leather Company when I purchased a set of leather chaps for my front engine guards not too long ago. They were knowledgeable, patient, polite, helpful, and -- would you believe this -- one of the employees actually got into their own car and drove my finished chaps to their local post office so that it would be shipped that day and arrive to me on time!!!!!!!!!!! How's THAT for superb customer service? I highly recommend dealing with this company!"
Kevin F., Oceanside, NY - 1997 Yamaha Royal Star Deluxe - 04-20-2005
The Pistol Pete Jacket is a lot heavier than I expected, and has nice touches throughout. Just so you know, I posted a message on the Yamaha Star Club forum with a good review. Here it is:
From the Forum: "After deciding to retire my authentic WWII flight jacket, I needed something new. Doing a lot of research, I found a link to www.chilhowee.net on an article entitled "How to Buy a Leather Motorcycle Jacket" on the Motorcycle Cruiser webpage. I saw many cheaper jackets, and many that were MUCH more expensive. I wanted to be sure, because I heard that about 80% of them out there are junk.
I was torn between the retro brown, and the Pistol Pete, and called Chilhowie and talked to them. I was impressed with their knowledge, patience, and confidence that I would be happy. The girl helped me decide on the Pistol Pete. It was $159.00. Very cheap compared to others costing $350-500. I was also concerned about the sizing. I did not want to get something too large or small, and have to return it and wait again. They delivered on all counts. I got my jacket last night, and it is heavier than I thought it would be, and a perfect fit. This is a quality jacket, down to the details. Just so you know, I am not affiliated with them at all, except I am a satisfied customer. I just can't imagine the more expensive jackets being as good a value as the one I got. The only thing I would change next time, is to see if I could get quicker shipping. They only charge $4.00, but it was shipped UPS ground, and I wished it hadn't taken so long. Just wanted to pass this along for anybody shopping for a jacket. Can't go wrong with this company. :)"
Jeff H., Sugar Hill, GA - 04-20-2005
Dear Chil:
I just got my custom seat back today and I LOVE IT! It has been a great experience working with you, Brent, and the rest of your staff. To say that you exceeded my expectations would be a HUGE understatement. I will send a photo once I've re-mounted the seat. Until then, I wish you much success, you deserve it.
Anthony V., Philadelphia, PA - 1999 Harley-Davidson Dyna Superglide - 04-17-2005
I received my jacket about an hour ago. I can tell you that so far I am very pleased with it. I'll know more once I have worn it riding. You see I bought one from another vendor who I will not name, but it was way to stiff and had no signs of softening. This is so soft and comfortable. The other jacket was sold this week and I am pleased as punch that you were able to get this one to me so quickly as the weekend here in Maine is supposed to be beautiful and I plan to be out riding. Thank you again. I am now giving some thought to chaps.
John C. J. - 04-15-2005
Hi,
The leather shirt arrived today. It's beautiful and already comfortable. I look forward to wearing it and will order from you again. I see you are near Ashland, OR right? I'm a frequent guest composer of the Shakespeare Festival out there and will be returning next season. Thanks for thee speedy shipping. I know I'll enjoy my purchase. Best,
Michael K. New York, NY - 04-14-2005
Hi,
My wife and I were in your store last month, bought some chaps, and she's very happy with them. Thanks! And I love the leather shirt and chaps you helped ME with - great service, as always! One question though, it seems I could use an inch or so in the waist of the chaps, do you sell the black leather chap extenders to lace into the back to give a few inches adjustment (YES, WE DO!)? Thanks,
Byron W., Medford, OR - 04-10-2005
Chilhowee Staff,
I just wanted to let you know how impressed I am with the quality of your product. I just received your Ghost brackets with carrying handle in a timely manner (no small feat being stationed here in Guam...) and installed them quickly! I'm already looking forward to the improvement in our riding situation.
I'm very impressed with everything, especially the instructions, which were some of the easiest and most effective to understand of any do-it -your-self variety I've had the dubious honor of having to decipher!. Yours were concise and effective, even after standing duty for the previous 36 hours. How much better does it get? In short, thanks again! :-). Another loyal customer,
Scott L., U.S. Coast Guard, Guam - Kawasaki 800 Classic - 04-10-2005
Hi Chil.
I wanted to wait until I put at least a couple hundred miles or so on the seat, before giving a review. So here goes. The seat arrived on 04/01/05 as I was relocating the rear turn signals. I dropped everything! Opened the box and took the seat out, and was amazed at the leather like feel, and appearance of the heavy vinyl, so much better than stock. The craftsmanship, the way the seams junction with the ridge line reminds me of the soft Italian leather shoes I like so much. The studs and concho are also artfully placed and secured to the material covering the foam, and real chrome is used here - not the cheap stuff. Turning it over to view the bottom of the pan reveals more of an effort is given to securing the vinyl - and no puckers.
The following Monday I went for a ride, and put in about 180 miles (179.9 on OD). The seat took some getting use to because the stock seat had no definition; it was just a sloped pad, and the new seat gives me a lower; and father back position, just like I asked Chilhowee for. But before I knew it I'd gone beyond the 60 mile; "Lord my butt hurts" point. That's right, between 50 to 60 mile the pain in my butt was like I'd been kick HARD. Would away have to stop and rub my sore butt two to three times before lunch. But now it's a joy cruising on Angel's soft, comfortable, made to order seat. No pain in the rear any more; thanks to the people at Chilhowee Motorcycle Leather.
Oh, I almost forgot, my bike - because of the lowered seating height and all - makes turning at low speed easier. My thigh is not in the way any more. Also my arms are more relaxed as I ride, and it helps my hands feel more at ease as well. Here are some pics (in three parts) of Angel and her new seat. Many thanks.
Nolan L. P. - 04-06-2005
Dear Chilhowee Gang,
Thanks for all your help. You filled my special order for studded engine guard rail covers perfectly. They match my engine guards covers which I ordered from you last year perfectly. Also my studded 3 pocket windshield bag. I love em' all. The leather is thick yet baby soft and all fit precisely and easily. Keep up the good work. As you can tell from the pictures I've sent I love the leather and stud look on my 2004 Road King Classic. I will definitely be ordering more in the future. The footboard and fork wraps will just about finish it up. Always a pleasure,
Christopher M., Nutley, NJ - 2004 Harley-Davidson Road King Classic - 04-03-2005
Chilhowee,
I recently (3 days ago) ordered a Hurricane Rain suit... lo and behold... it arrived BEFORE the email from you all saying it was shipped. I have dealt with your company in the past and I assure you I will continue to search your website first! I am extremely pleased with the quality of this rain suit and all the other products I have purchased through you! Thanks a ton,
Charles L. G., Lusby, MD - 04-01-2005
Hello,
Just to let you know that I received my tank bra for my Honda VLX 2004 and it looks great! It's a nice addition to my bike and will be great protection for those pesky gas spills and will keep my paint from scratches from zippers and buttons. Thanks again and we will do business in the future.
Alexandra S., Fresno, CA - 2004 Honda VLX - 03-31-2005
I received my jacket and it unfortunately was not what I ordered... The great news is that with one phone call I was apologized to, had my order rebooked and was emailed a UPS pick up slip. Special thanks to Bridgette for great service. The next day I rec'd the Naked Leather Racer Jacket which is awesome! Talk about Service and value. I'd recommend your company to anyone... Thank again, I am sure I will be back. Happy day
Dennis J. M., North Reading, MA - 03-30-2005
Thanks for the super fast service. I got my Mid-weight Racer jacket yesterday and I LOVE IT. I'll be ordering more stuff in the near future. Thanks again!
Kelly D., Altona, NY - 03-30-2005
Bridgette
Please pass this up the line: I think your company is great! You really have gone the extra distance to helo me, in my rather unique location. Even to the extent of keeping my order pending, when you ran into trouble with shipping to us out here in Guam. And for the quality of the leather, well, you already know how great your products are; and that's at any price. In short, thank you from a Coast Guardsman serving on the little island of Guam.
GM3 Scott L., USCGC Galveston Island - 03-24-2005
Dear Chilhowee
Just FYI, the replacement for the scratched saddlebag arrived via UPS last night. I just dropped off the damaged bag at the UPS store a few minutes ago for return shipment. The replacement is beautiful... can't wait to get them mounted, so I can see them on my Valkyrie! BTW... Five stars...no, six stars...what the heck, a great big box full of gold stars for your service department. When you guys say "No Hassles", you really mean it!!! I wish I had a recording of the conversation I had with your service department last week, so I could play it back to some other folks as an example of how a service call SHOULD be handled. I was never on hold for more than 30 seconds, I didn't have to repeat myself to half a dozen different people to explain the problem, and you didn't waste my time with arguments, apologies, or excuses. I didn't even have to fill out a form! Instead, the service rep that answered the phone handled the whole thing immediately ("We're sending you a replacement today"). The entire call took about 3 minutes, and when the call was done, I couldn't believe it was that easy. Keep up the great work!
Al M., Tucson, AZ - Honda Valkyrie - 03-23-2005
Dear Chilhowee Customer Service,
Thank you for such superior service and excellent, good quality and great looking products! After a late fall purchase, I am just beginning to customize my new 2004 HD Sportster and chose your company to add some leather accessories. My first order arrived within 3 days, with a phone call on day 2 to verify my zip code, which had changed recently. My order arrived much sooner than I would have expected and I set out right away to install my new studded engine guard cover and jiffy stand cover. They add such a distinctive look to my ride and cannot wait to show them off. I'll be sure to give your company its just due, when all of the compliments start rolling in. I've included a few pictures for your customer gallery. Looking forward to seeing the gallery for additional ideas. Thank you,
John A.G., Fairfield, CT - 2004 Harley-Davidson Sportster 883 - 03-22-2005
I must say I am very pleased with my order. The lever covers (Cowhide, 16"Fringe, V Star 650 Classic, 2002) are a perfect fit. I have attached a picture or two of my bike with the covers on, "now it really stands out". And the naked leather chaps are sweeeet! I'm one satisfied customer......... keep it up (Sorry to have waited sooooooo long before you heard from me).
Jeff B., Graceville, FL - 2002 Yamaha V Star 650 Classic - 03-21-2005
Wow! I just wanted to drop a note to you guys about the chaps I just received (Premium Naked). It's rare that expectations are so surpassed by the real product but they were in this case. So well made, leather of such high quality, you guys are the best. Rarely have I been so satisfied with a purchase ... particularly one that I did not see in the flesh prior to purchase. All the best,
Joel B., Litchfield, CT - 03-21-2005
Hi Chil,
Thanks for getting the Engine Guard Chaps to me in time for my trip to Florida...just got back this afternoon...rode in temperature from 35 to 85! I had one incident that prompts this email. I laid the bike down on a fog slicked exit ramp just below Savannah, GA. Luckily I had no damage to me or the bike since I had put on the engine guards and the Chilhowee engine guard chaps just before leaving. In fact, the chaps even protected the chrome finish on the guard. The only damage I sustained was one of the snaps on the chap broke. AWESOME!! Thanks!
Frank P., Anderson, IN - 2004 Honda VTX1300 Retro - 03-19-2005
Dear Chilhowee Leathers,
After returning a wrong size vest, I received my new leather laced-side vest from you. It is advertised as a lightweight vest, but I beg to differ. It equals and in many cases exceeds what other places call a 'heavy duty' vest. Its workmanship is superb, and its presence is awesome and the price is unmatched by the many onsite dealers. During the course of our transaction, I had ordered the wrong size. I called your Customer Service and was greeted like one of the 'family'. A friendly, courteous employee explained the very simple methods I could choose in order to get the right size vest. In no time, the correct vest was shipped to me and I am more than pleased with the quality workmanship, the service and the overall ordering experience. You may rest assured that when the time for chaps and other leather goods arrives, it will be Chilhowee's Motorcycle Leathers that will be my vendor of choice. Thanks for renewing my faith in internet shopping. You guys are terrific.
Norm H., Phoenix, AZ - 03-18-2005
Chilhowee,
I received the replacement snaps yesterday, and again I must thank you for your attention. Never have I dealt with anyone so dedicated to customer service and satisfaction. That is why I will continue to put out the word. I've said those words to at least two dozen people in the Colorado Springs area here, (when they compliment me on my engine guard chaps), as well as mentioning it (product quality, service & satisfaction) when I visit the biker forums. Take care of yourselves, and the ones you love.
Steve "Roadkill" S., Calhan, CO - 03-16-2005
Just got home from vacation to six feet of snow in my driveway and to find my new seat for my Victory Kingpin, thank goodness it was sent to my work address where it was safe from the snow. It looks great!!! Can hardly wait to get it on the bike. I will definitely send along some pictures when there isn't snow for the background. Thanks again for all your great customer service. I'll sure be spreading the word.
Royal S., Andover, NH - 2004 Victory Kingpin - 03-14-2005
Hello Chil and Bridgette,
I received my chaps a couple of days ago and wanted to follow-up as promised. The chaps look and feel great. I have been showing them off! Everyone is impressed as well as myself. We go riding this weekend. It should be great weather but I hope we start off early so I can wear in my chaps! Thanks for such a quality product.
Mary Jo J., Norman, OK - 03-11-2005
Chil and company,
Received the fender bib this pm. Damm I like the work you guys do!! Thank you for the beauty and quality of the work!. Also the T-shirt - very nice and pleasant surprise. Again, thank you. Gonna sound funny, but the cool Chilhowee T-shirt you sent me means as much as any leather I get from you. Will be ordering more in the months ahead.
Happy customer,
Gary G., Hunstville, AL - 03-10-2005
Greetings!
Just to let you know I have the Vented Racer Jacket and have been VERY pleased with it. I ride my 01 Moto Guzzi everyday (except when it rains..well sometimes even then!!) and have received quite a few comments on it. Hopefully spring will be here soon and I can take the liner out!! Anyway, thanks for a fantastic product. God Bless and...Good Roads!!
Jeff S., Lathrop CA - 2001 Moto Guzzi Jackal - 03-05-2005
Chil,
Just got the new lever covers and love them. I had covers on my '98 Spirit, but, when I bought this new VTX1800, I had to get some new ones. You make great products. Here's a picture of my new ride (see attachment) with Chilhowee Leather Lever Covers.
Thanks and keep up the great work.
Bob J., Dallas, TX - 2003 Honda VTX-Retro 1800 - 02-28-2005
Hey there, I just received my gas tank pouch for my 2003 Suzuki Intruder. Wow this is pretty! Thanks for your hard work!
Thanks,
Joey W., Houston, TX - 2003 Suzuki LC1500 Intruder - 02-28-2005
Hi Brent,
I received the seat last week and am very pleased with the finished product. I turned out better than I expected. You guys do great work! Please send my appreciation to Chil and the staff.
Thanks again,
Dave P., Washington, D.C. - Harley-Davidson Dyna Glide - 02-27-2005
Got the UL-5871 Saddlebags ... they look GREAT on Sportster! Will send a picture or two of them on my bike for your galleries when I get a chance. Thanks again
Bob S., Altamont, NY - 1982 Harley-Davidson Sportster - 02-27-2005
Chil-
I wanted to drop a line and give you a BIG THANKS! for the magnificient job you all did on my seat recovering. I cannot believe the quality and the craftsmanship of your work. You (once again) have exceeded my expectations. For anyone that is considering having something like this done - you'll be happy you did. Can't wait for spring!
Ride Safe and Thanks again.
Barry "Dingo" B., Lawrenceburg, IN - 02-24-2005
Deni,
First of all, let me tell you how impressed I am with your company. From reading your website last night, to talking with Bridgett on the phone today, and now, receiving your email, I have never been confronted with so much overt commitment to customer service. The fact that you returned my email exceeded my expectations. But to think that you took the time to take out a tape measure and measure the jacket in hopes of satisfying me, a prospective customer across the country in North Carolina - I am just blown away. Please pass my comments along to your manager / owner (unless you happen to be one of them - I wouldn't be surprised)
Alan T., Charlotte, NC - 02-23-2005
Hi ...
Just wanted to say thanks ... I appreciate the quick turn around on the Tough Two-Strap Toolbag and wait with baited anticipation the arrival of the Valueline VL-5871 Saddlebags! Just so you are aware, I ordered these based on my extreme satisfaction with the $36 tool pouch I got from you a few weeks ago ... figured if the level of quality that went into the tool pouch was typical of your level of quality I just couldn't go wrong with your saddlebags! I will send you a digital picture (or two) of my ride once I have the bags installed!
Thanks again
Bob S., Altamont, NY - 1982 Harley-Davidson Sportster - 02-22-2005
Chil,
Just wanted to drop a line and say thank you for the great job you guys did on my seat. I was on a long ride today and when I got back I remember that I did not think about my seat once during the ride, which tells me with the new foam and leather cover, the seat did its job. With the two tone look it matches my bike perfectly. I told everyone that you guys did it and I am very happy with the results.
Thanks again,
Frank S., Maple Valley, WA - 2005 Yamaha Royal Star Tour Deluxe - 02-19-2005
Hi chilhowee,
Can't believe I recieved my Deluxe Bolt-On 477 Slanted Saddlebags in a heart beat us mail eat your heart out! The quality and look was what I was looking for. My girl friend said, they'll look "SICK" on the bike. She watches too much "OCC". I'll send some pics when the thaw comes to OHIO.
Jack D., Akron, OH - 02-19-2005
Dear Chil,
My husband and I wanted to tell you how wonderful your products are and the impeccable service we have received. I ordered my husband the Engine Guard Covers and the Floorboard Trim for his 05 Heritage. When my hubby decided against the floorboard trim, it was not a problem to return. Now I am awaiting my fender bib for my 03 Fatboy!!! Thank you for the beautiful leather adornments that will make our bikes uniquely ours!!!! We are looking forward to ordering again very soon!
Sincerely,
Kellie and David C., Lawrenceville, GA - 2005 Harley-Davidson Heritage Softtail Classic - 02-18-2005
Dear Customer Service,
The Tank Bra has arrived; I love its look and quality. It also looks like it is going to fit perfectly. As it's to be a birthday gift from my wife, I'm afraid I can't put it on until after 7-3. (If I play my cards right, maybe she will let me put on sooner.) Rest assured, though, after it is on, I send you a photo of this old gray beard on his Road Star with the tank bib in place. My riding friends will be sure to notice it. I will be sure to tell them of my satisfaction with doing business with you.
Mike C., San Francisco, CA - 2001 Roadstar - 02-17-2005
Hello Chil,
I received the order yesterday. That's only 2 days from when you sent it! The Kickstand Cover and Engine Guard Covers are exactly as I wanted. Always a pleasure doing business with you.
Regards,
Rich A., Cut Bank, MT - 1999 Kawasaki Vulcan 1500 Drifter - 02-17-2005
Hi,
Your service was great! I received my Leather Braised Women's Vest in one day without paying any extra shipping. That was great!
Thank-you,
Candice G., Leesburg, VA - 02-10-2005
I recently installed my new Tank Bra and Seat Fringe Kit on my Yamaha V-Star, and all I can say is "Wow!" Simple additions, huge impact - It's like having a new bike! I'm so glad I stumbled onto your web site. Super-quick turnaround, excellent quality, and perfect fit. Great job!
Todd C., Chicago, IL - 2000 Yamaha V-Star 1100 Classic - 02-09-2005
Got the Deluxe 12" Tool Bag last night. Great service. The bag is top notch. Looks great on the forks, just below the headlight on my Fatboy. Couldn't be happier. Thanks for the incredibly fast service and the fantastic product. Will email you a digital picture.
Merrel M., Dallas, TX - 02-04-2005
Thank so much for the update. My order arrived and the new size fits my husband perfect! He loves the Mid-Weight Classic Chaps and can't wait until Spring to try them out on the bike. Thanks again for all your help.
Linda K., Epsom, NH - 02-03-2005
Good morning,
I received all my studded Floorboard Trim and Ghost Brackets yesterday. I put on the ghost brackets in less than an hour & they look great!! Got to wonder how I ever got along without them. The floorboard trim goes on today.
regards.
Jim M., Panama City Beach, FL - Suzuki Intruder LC 1500 - 02-01-2005
I received my fringed Grip Covers yesterday, and they are beautiful!! I am always amazed at how rapidly I receive orders from you. You guys do a great job and your products are fabulous. I have told a bunch of people to check out your website.
Thanks again!
Jim S., Omaha, NE - 2000 Harley-Davidson Dyna Wide Glide - 02-01-2005
I received an e-mail from you all to let me know my order was on it's way and by the next day it arrived. Thank you so much for your prompt service. I am very pleased with the 500 Classic Tank Bra that I ordered, it looks great on my bike. I will be ordering additional accessories in the future and will certainly recommend you many of my friends. Thanks again and have a blessed day.
Kelley W., McDonough, GA - 1998 Kawasaki 500 Classic - 01-28-2005
Hey guys, Last year I added a bunch of your products to my 2001 Valkyrie. Your stuff is GREAT and a perfect fit too. Was asked last year to send a pic. Just had to show you guys how great it looks on my bike.
Thanks,
John Otto, Elburn, IL - 2001 Honda Valkyrie - 01-25-2005
Hi Deni,
I got my replacement Legendary Naked Classic jacket and notice that it's an upgraded jacket with a full liner. Once again you've out done yourself! I never in my wildest dreams expected you to replace my jacket - just fix the problem! Your slogan should be "Expect the Unexpected". I was on your web site looking for some chaps to go with my new jacket but I didn't see any that had the brass hardware. Do you have any? Thanks!
Bill H., Castaic, CA - 01-25-2005
Chilhowee,
BOY DID YOU IMPRESS ME!! I THOUGHT I WAS A KID AT CHRISTMAS WHEN YOUR ORDER CAME!
I know, someone with out a charge card and that isn't good on a computer can become a problem! I've ordered parts from Oregon, Cal., Tn., and even Canada. for my Indian - But no one has cared or impressed me as much as your company!!! I tried to order a windshield tool bag from a co. in NY. - I guess they didn't want to "deal with someone like me". So if it's not to much of a problem, I would like to order your "deluxe triple pocket windshield bag, with crome studs". Also would like to order your "men's vented classic jacket" and your "chaps fringed braided . . . By the way, I love the letter (email) you sent me with the order! Of course, I'll send you a picture of my bike when I'm done!! I have waited forty years for this bike! I've lived through Vietnam, raising three kids, and being married for 36 years. When I get done, this won't be a bike, it will be a "work of art"! Love you for caring about your customers! Remember, someone else lost the business you have, becouse they didn't "go the exta mile"!
Jerry S., - Ossian, IN - 2003 Indian Chief 01-15-2005
Chil,
Talk about fast delivery. I received my order today. Noticed the postage was more than $4.00. I'd be glad to send difference if you like. The grips look great and also lever covers look good also. Will try 303 soon. Thanks again and I will send pic's of bike with your leather.
Lee W., - Disputanta, VA 01-12-2005
I feel like I got a good friend out there. I really enjoyed your reply on my questions. I just ordered the 303, the lever and grip covers from a very pleasant lady. You have a customer for as long as I can ride.
Lee W., - Disputanta, VA 01-10-2005
Bridgette,
following my first order, you asked for pictures of my Victory for your website. Attached are pictures I took after I decked out my ride for winter (tank bra, lever covers, and engine chaps.) I "customized" the look with bead work and hat pins. Since the pictures were taken, I added the buffalo nickel and horsehair tassels to the reflectors on the back of the saddle bags. I'm anxious to add the vest that has been ordered to the overall look going down the highway! I'm really pleased with the quality and look of your products and your excellent customer service! I'm a very satisfied customer and am already making referrals to your website! May you have a happy and prosperous 2005!
William N. "Bill" McC., Archer, FL - Victory Classic Cruiser - 01-09-2005
Chil:
I purchased a bottle of the "Buffalo Butter" and when
I used it I could almost hear the leather say "Ahhh - Thank
you". Great product. I also enjoy my visits to your store.
What a great group of professionals you have surrounded yourself
with.
Dave K., - Grants Pass, OR 01-09-2005
Dear Chilhowee,
Regarding order #102338........Thanks for unbelievable FAST shipping
and excellent service ! My new tank bra is Awesome, fits perfect,
easy to install, looks FABULOUS. I spoke to someone on the phone
before placing my order on-line, they were very nice and helpful.
I will recommend Chilhowee to anyone looking for "bike stuff".
THANK YOU !
Carol V., - Madras, OR 01-02-2005
Dear Chil,
For Christmas, I received one of your tank bras from my wife, that
was custom-made to her specifications. Wow....just....wow! I have
purchased several of your products in the past, but this one topped
them all. Even though I am well aware of the quality of your leatherwork,
I can't believe how extraordinary this tank bra is. I have a 2004
Volusia that I have made to look like an Indian. The Chief Joseph
concho and cross lacing on the tank bra really add to the effect.
This spring I will send you photos of my bike so that you can see
for yourself what a superb job your people did.
My wife was impressed not only with the helpfulness of the lady
she talked to on the phone (she doesn't remember her name), but
the speed with which her order was processed and shipped. Where
else can you get a high quality, custom-made, special order piece
of leatherwork in just a few days? From Chilhowee, of course! Thanks
for another great product, and for making one of the best Christmas
gifts I have ever received.
Rick D., - Johnston, IA 12-31-2004
Chilhowee,
I just got my naked leather racer jacket. A very well made piece.
The constuction seems to be top notch. This jacked is worth much
more. Wore it to work and people loved it. Thanks!
Gerry B., - Prattville, Alabama 12-21-2004
Bridgette:
Just to let you know that I received the jacket today. I am impressed.
Very impressed. It was just what I was looking for. This jacket
is replacing my leather that I bought 20+ years ago. I did not think
that I could find a jacket of that same quality that I bought so
long ago. I am very pleased to find out I was wrong.
But I must say, after looking around for a LONG time, your company
was the only one that I found that offered the best leather at a
very reasonable price. There are so many companies out there that
are selling junk.
I also found that your web site to be very educational and informative.
That was a major selling point to me. You guys know your stuff.
I will gladly recommend your company to all my friends and family.
Hopefully in about 20+ years I can order another jacket from you!
Of course, with the quality of this jacket, it might be a bit longer,
who knows. Thanks again.
Doug R., - Saint Louis, MO 11-22-2004
Got my Naked Leather Racer jacket, thanks Chil - it's a beautiful
jacket. I rode to work this morning, 28 degrees and I didn't even
feel it! Probably the best coat I've ever owned.
Brian M., - Bridgeview, IL 11-06-2004
Hello Bridgette,
I received my order in merely three days. Amazing. The engine guard
chaps and tank bra have already been on the road. The chaps work
very well. I immediately noticed a difference in the amount of wind
against my legs. The items are exactly what I needed and they are
quite handsome. Thanks for the extremely prompt handling of my order.
I plan on taking some pics and sending you several very soon.
Leon H., - Tallahassee, FL 11-03-2004
Hi,
Just a note to thank the folks at Chilhowee,,
GREAT product,
GREAT fit,
GREAT value,
GREAT quality,
GREAT service,
I could not be happier with my jacket & chaps,
Will recommend you to all my friends,
Thanks again.
Hugh L., - Saluda, VA 10-28-2004
Chil and Chilhowee,
Just a quick note to say, "Thank You Chilhowee." I am
more than satisfied. I love my new tank bib. It is a real work of
art and so beautiful on my tank. As soon as I got it, I put it on
and went for a trip up the Ortega to Hell's Kitchen. No one there
had anything so fine as mine on their bike. It's a perfect fit.
Thanks again,
Linda G., - Mission Viejo, CA 10-27-2004
Hello Bridgette,
I wanted to follow up with you guys about my order. First, everything
arrived in the time you stated. Just in time for a big ride. The
chaps for my wife were a very well received (Sweetest Day) present.
Quality, appearance, and fit were flawless. The crash bar covers
for my Victory are fantastic. The special pocket for maps worked
perfectly. And, the look and function were beyond my expectations.
The ride we did was around 500 miles over two days. The first day,
temps were 35-45 degrees, periods of rain and sleet, and winds 25-45
MPH. It was miserable. However, the goodies we got from you got
us to our destination dry and as warm as could be expected under
these conditions. The friends we rode with were impressed with everything.
And, I believe that one of the guys with a Road King will have Chilhowee
covers on his crash bars by spring! Anyhow, thanks for your attention
to my order and I expect to do more business with you guys in the
future. Sincerely,
Vance P., - Beavercreek, OH Victory Classic
Cruiser 10-23-2004
Chil,
Just thought I'd drop you a line and let you know how my long deerskin
lever and grip covers and my fork covers are doing after a year
and a half in the Florida sun and 5k miles. I'm embarrassed to admit
that I haven't done a thing to care for them; I haven't even used
the conditioner sample that came with them. They are still as soft
and supple as when I installed them! Even the long fringes are all
intact and there has been no noticeable fading. I guess you can
tell, I'm very happy with my Chilhowee leather.
Mike C., - Pensacola, FL 10-21-2004
Chilhowee & Staff;
My naked leather jacket was there when I got home yesterday and
I took it for a shake down cruise last night with the temps in 40s
and it is GREAT. I thank you for your help selecting the right size
- knowing I was a little nervous about ordering online - being 6'5"
at 220 lbs but it fits perfect!! Ill be making out my X-mass list
for my wife for your tank and fender bibs and highway bar covers.
Again I thank you for your great customer service and great jacket
at a great price..... PS: If you have a newsletter or mailer I would
like to be included.
Leif Pedersen, Selden, NY 10-19-2004
Deni,
Thank you very much for your assistance. The second pair of chaps
fit very nicely and the look great! They also are very well constructed
and I especially like the fact that they are slightly heavier (thicker)
leather than some others we looked at. I will definitely continue
to be a customer of your business. Thanks again
Roger C., Peyton, CO 10-17-2004
Hi!
Thanks for the quick shipment, the tank bra looks great and fits
my 2005 shadow even though I ordered for 2004 model. The color was
the basic change for those two model years . I sent some pics for
you to use as you wish. Let Chil and the rest the staff know they
made my day. I showed co-workers and they were very impressed. Great
work!!! Thanks A Million,
Paul W., Beaver Dam, Wisconsin 2005 Honda Shadow VLX 10-09-2004
Dear Chilhowee,
I have received my tank panel and it looks great! The pocket is
just perfect. Thank you so much for your great customer service.
I have also attached two photos of your tank panel on my bike. Thanks
again.
Marlene W., Ballard, CA 1993 Honda Magna 10-09-2004
Deni,
I ordered my my lever and grip covers on Sunday and got them Thursday.
That's pretty good considering you are in Oregon, and I'm in Georgia.
I would have had to pay a lot more at most places to get them that
quick (shipping). Your $4.00 shipping charge is great. I will send
a pic if you like, when I get the leather on my bike. My bike's
name is Trudy. I named her after my beloved grandmother. Trudy is
a 2004 Honda Shadow Aero V750. When do you expect to get the customer's
pics section of your website up and running? I look forward to that.
I wished I had known about your company sooner. I found Chilhowee
with a Google search. I plan to order more leather in the future.
Thanks!!
Randy P., Cedartown, GA 2004 Honda Aero 750 10-04-2004
Chil,
Received my jacket today and it has exceeded my expectations! Great
jacket and I will recommend you to my biker buddies. I only had
one small problem and that was with the small elastic loops that
hold the liner sleeves in place. Both of them pulled off and will
need to be sewed back on. My wife has a sewing machine and can easily
fix them. Other than that it's a GREAT jacket. I'll send some pics
when I can. I'm planning on buying your 6 oz chaps next and some
other accessories. Thanks,
Terry S., Clovis, NM 09-27-2004
Chil,
Here is the tank bib on my 2005 Honda Shadow Aero. Looks awesome
doesn't it? I couldn't be more pleased. Thanks for a great product!
Jeff Y., Overland Park, KS 2005 Honda Aero 750 09-19-2004
Dear Bridgette,
I have received both of the above orders and want to thank Chilhowee
for the fast shipment. I love both the "Nicotine" leather
fringe, tank bra, and windshield pouch. They all are of excellent
quality and look extremely attractive on my '97 Road King. I like
the color and how closely they match my new custom seat. The leather
on the pouch is very soft and pliable, which makes it perfect for
mounting on my short windshield. Also, they installed very easily
in just a few minutes.
I have attached two JPEG photos of my Harley, and hope you find
them useful. Thanks again for these great Harley accessories.
Roger G., Marshall, MI 1997 Harley-Davidson Road King 09-17-2004
Hey Chil....
Once again your company has delivered more than an excellent product!
You have delivered excellent service. When your east coast warehouse
made an error and shipped the wrong leather jacket; Deni jumped
right on it and the correct jacket was in my hands even before I
received the return label for the wrong one. The racing style jacket
that I bought for my son exceeded my expectations and even had a
feature not advertised (a pull out fleece neck warmer). Of course
I tried to trade him my jacket but that was useless. So the bottom
line is that I am... and will continue to be, a repeat customer.
Thanks again...
Ken W., Parkesburg, PA 09-07-2004
Hi Bridgette,
Received my order today and am more than pleased with the items.
The tank bra with pocket is exceptional. I'm kind of a pain when
it comes to quality and this item exceeded my expectations. Can't
say enough about it. As for the lever covers, I just finished putting
them on and again, I luv em.... The kickstand cover, I've left for
another day..... I will be BACK for additional products in the near
future. You folks are the best........Regards,
Denny D., Cypress, TX 2004 Harley-Davidson Road King 08-24-2004
Hey Bridgette,
I've received my latest Chilhowee order and it looks great. As you
suggested in your e-mail advising my order was shipped, I've taken
a few photos of my ride with the Chilhowee products I've ordered.
This last order, #100397, is a tool bag that I've mounted below
the handlebars. I've attached a photo of this mounted tool bag to
this e-mail.
I have one prior Chilhowee order, however I don't have that order
number. In that order (about 1 to 2 months ago) I purchased a set
of Chilhowee saddlebags and Ghost Brackets. All of this is for a
2003 Soft Tail Deuce. I didn't see a lot of photos of the Deuce
Ghost Brackets, so I'm sending several photos (one e-mail at a time)
of my Deuce with the Chilhowee saddlebags and the Ghost Brackets.
In all, I'll be sending seven photos. I'll describe each photo in
its e-mail. Thank you or the great products at good prices. Sincerely,
Larry G., Anaheim, CA 2003 Harley-Davidson Softail Deuce 08-17-2004
Bridgette,
The bags are great and they are certainly top quality. I am glad
I chose Chilhowee and will pass the word on to our friends. Thanks
a lot for getting them shipped out as fast as you did...they were
delivered in two days.
You said you wanted photos so here are a few of my 2004 Dyna Wide
Glide with your VL-5627 bags. Let me know if you want better photos.
I will be happy to take a few more shots.
Dennis K., Brighton, MI 08-17-2004
Chil,
I just wanted to say how happy I am with the products I ordered
from you. Enclosed pic's of my bike a Honda VTX-1300. Everything
fit perfect the bags , ghost-brackets and the tank bra. Thanks.
Merle Hanson, Eau Claire, WI 2004 Honda VTX 1300 8-17-2004
Chilhowee,
Just a note of thanks for providing superior, customer
friendly service on my recent order. Your staff called me before
order arrived to let me know it was possible wrong style jacket
had been shipped. When I contacted you upon receipt, the exchange
was handled promptly and effortlessly. This was my second purchase
but not my last since quality is obvious and service even better.
Thanks again,
Ken McGoff, Kings Park, NY 08-16-2004
Deni,
Wow!! I just received the Tank Bra for my 2004 Sportster! Very few
products that I have ordered online have exceeded my expectations...
This one did. Thanks so much.
Jim P., Port Townsend, WA 2004 Harley-Davidson Sportster 1200 C 08-09-2004
Miss Bridgette,
Thanks for your help today. We are doing a children's fund raiser
this weekend in the Gold Country of California. I printed out your
website and will pass it around and we'll defiantly get pics with
my new gloves! (ya'll have the best prices on line and the best
customer service!!) Can't wait to do some more shopping with you.
Pics will be on their way Monday. Thanks for all your help!! xxo,
Tracy R., San Ramon, CA 07-20-2004
Hi Chilhowee,
When I returned home today I found my naked leather biker jacket
waiting for me. It fits great! The quality is top rate. It is nice
to do business with an honest company like yours; good merchandise
at affordable prices. The description of things for sale is 100%
accurate. I was having a hard time finding a jacket my size, but
your size chart was right on. Also the fast service is great, no
waiting around for weeks and weeks for stuff to show up. I had the
jacket I ordered on my doorstep in no time. If I ever need any leather
items in the future I know where to buy them. Thanks,
David W., Killdeer, ND 07-16-2004
Chil,
I thought you may be interested in seeing pictures of my bags mounted
on my scout. I did have to relocate the turn signals and ended up
replacing them with an Indian Spirit taillight assembly. They wouldn't
have mounted properly without removing the turn signals on the fender.
You may want to let others who want to mount your bags on Scouts
know this. The tool bag I mounted on the front forks using heavy
duty marine hose clamps. I mounted them with the screw part on the
inside of the bag. It seems to be a more secure way of mounting
them then the nylon strap that came with them. I never could prevent
them from sliding down the forks with the nylon strap. All bags
fit securely and perfectly now and I am quite pleased with the quality
and sturdiness of the leather. Thanks so much for making such a
fine product. I didn't use the holes that were already pre-drilled
in the bags. Should I plug them? If so what do you have available
or what would you recommend? Thanks again...
Mike B., Tampa, FL Indian Spirit 07-15-2004
Hi Miss Bridgette;
I have to say WOW again!! I received the vest today, thank you so
much. And the size 44 is perfect...............I will definitely
order another item from you, in the near future. You are wonderful.............regards,
James G., Baltimore, MD 04-14-2004
Chilhowee,
I received my tank bra and love it! I originally was looking for
a fender bib, but saw this tank bra and ordered it. I would really
like to get a fender bib that would match the tank bra. Can you
help me with that? I have recommended your website to several people
and will continue to do so. Please let me know if a fender bib should
come available. Thanks again!
Darcy P., Spearfish, SD 2003 Yamaha V-Star 650 Classic 07-13-2004
Chilhowee & Co.,
Just wanted to let you guys know that my fender bib is wonderful.
It puts my Kawasaki tank bib to shame. Sooo at some point I'll be
ordering a new one of those after I have you make some other leather
items..
Anyway thank you!!!!! I just won second place in Import Stock class
at a local bike show!! I know it was the fender bib that put it
over the edge!
Amy O., Walcott, IA 2003 Kawasaki Drifter 07-12-2004
Bridgette,
Thanks for filling my order so quickly. I recieved the brake and
clutch lever covers 2 days after ordering. They are great!! It took
me about 5 minutes to lace them on and they fit perfectly. I really
like the feel of the elk skin. Thanks again for your high quality
customer service and product.
Tim W., Pauls Valley, OK 2003 V-Star 1100 Custom 07-12-2004
Deni,
Thank you for the quick service. I am very happy with the fringe
and it works perfectly with the '03 Harley Heritage Springer. It
is installed on the bike and added that extra touch the Springer
needed. I've included a photo file so you can see it for yourself.
Thank you so much,
Oscar D., Manchester, NH 2003 Harley-Davidson Heritage Springer 07-12-2004
Dear Chil;
Received the "Chief" motorcycle vest a few days ago, and
let me once again compliment you on a great product. Deni was a
joy to speak to on the phone. She was very helpful and friendly.
This is my fourth purchase in the past month or so and I become
more impressed each time.
By the way....I like your new website. I'm happy to see that you
will be offering tank bibs (I recently bought one and was going
to suggest that you start selling them, but you are already one
step ahead of me!).
Ride safe, and thanks again for the friendly service, great products,
and super fast shipping. After being a Chilhowee customer, I refuse
to shop anywhere else for my motorcycle leather. (I hope to have
all the Chilhowee products I want by next spring...I will send you
a photo of my bike at that time. Hope you like it.) Sincerely,
Rick D., Johnston, IA 2004 Suzuki Intruder Volusia 07-05-2004
Deni,
Well I went the route of trimming the grip covers and punching new
holes. I also put 3 strips of carpet tape. After a 100 mile ride,
still tight and as before, they look great! Chilhowee has got my
business for life, not only due to the superior products but also
the customer service is old fashioned, and ya can't find that every
where. When you get the mud flaps ready for the VTX 1300 S let me
know. Again, thanks a million!
Will S., Monroe, WI 2003 Honda VTX 1300 07-08-2004
Hi Bridgette,
Just a note to let you know that I received my order today and I'm
very happy with it. I lucked out, and the chaps I bought from you
actually fit very well... and on the first try! LOL
It's a pleasure doing business with you and your company and you
may rest assured that if there is ever a product I want/need, and
you sell it, I will be getting it from you. Sincerely,
Janice S., Stevensville, MD 2004 Honda Shadow 750 Aero 07-08-2004
Hi all -
Just wanted to let you know we received our Chilhowee accessories
in TWO days from our order date. We received them today and they're
already on "Big Red." Kudos for the postal service! And
kudos to you folks for putting out a fantastic product! We're enclosing
pics of our new leather grips and floor board trim. Love the instructions!
Yeah, our admirers will have more to "Ahh!" about! Thanks!!
Keep up the great service!
Jake and Amena R., Hartland Four Corners, VT 2002 Indian Scout
Hi Chil,
Received the Naked Leather Racer Jacket today (07/06/04). I slipped
it on for fit and then zipped out the lining and was very pleased
with the attention to detail throughout. I could expect to pay double
the price here in North Dakota for the same quality that you provide.
You were a great find on the web.
Question: What would you recommend for water proofing?
Mark K., Bismarck, ND 07-06-2004
Dear Chil;
Received my "Chief" leather vest today, and once again
I'm writing to express my satisfaction with your company.
Deni was a joy to speak to on the phone when I ordered. She was
very pleasant and helpful. I called to order a lightweight vest
but you were out of stock on my size. However, I *really* wanted
the Chief anyway, so it worked out for the best.
Thanks again for offering a great product, super customer service,
and fast shipping. Next up for me will either be fork covers or
fringed grip covers. I plan to have my bike fully decked out with
Chilhowee products by next spring, and will send you a photo at
that time. Sincerely,
Rick D., Johnston, IA 2004 Suzuki Intruder Volusia 07-05-2004
Bridgette:
I received the grips and fringed key fob last Thursday. I haven't
yet had a chance to put the new grips on, but I have been using
the key fob. The products are really good quality and I have forwarded
your site to another. Oh, I plan on buying other things from you
in the next few months and have added your site to my "favorites"
so I won't lose it. Best regards,
Dean Mc., Minneapolis, MN 2002 Victory V92 Deluxe 07-05-2004
Hi Bridgette!
The tank bra is ABSOLUTELY BEAUTIFUL. I am sooooo pleased. Fast-as-lightening
shipping also. That bib is some heavy, prime leather and the craftsmanship
is excellent. I am so glad I found your website. I have to wash
my VTX before I put it on the tank, but this weekend I will have
it on and will send you a nice pic of my ride with it on (Her name
is "Molly"). That is gonna look awesome. Bridgette, you
have been fantastic -- a perfect way to run a business. Send you
a pic very soon!
Damian G., Prescott Valley, AZ 2004 Honda VTX 1300 Retro 06-30-2004
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