Chilhowee Motorcycle Leather & Accessories, Riding Apparel & Equipment, Grants Pass, OR

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Chilhowee Motorcycle Leather & Accessories, Riding Apparel & Equipment, Grants Pass, OR

Chilhowee Customer Reviews

See What Our Customers Say About Chilhowee!


When I started riding many MANY years ago: I lived in Portland, Oregon. The guy that taught me to ride (on a full dress 1960 Harley) told me that the only place to get a decent leather riding jacket was from a place called Langlitz Leather. It seems back in the early '60 they had a name that was world renown. I bought a jacket from them and never wore it out. I did outgrow it. In several places! Today in the mail I received my Naked Leather Classic jacket from you. I must say the quality is on par with that leather shop of the '60's. The seams were tight. The snaps were installed tight. The large zipper worked flawlessly. And the quality of the leather is outstanding. I can see why you warranty the jackets for 10 years. Great piece of apparel. Thanks for a quality product.
Chet B. · Enoch, UT · 06/05/2006

I was a little uneasy ordering a jacket without trying it on. I took your advise, ordered one size larger and it is perfect. I ordered the Mid-Weight Racing jacket and received it in less than a week! The quality of the jacket is better than I expected. I will definitely be ordering more products as well as recommending you to everyone I know. Thanks again,
Kelly T. · Spokane, WA · 05/28/2006

Hi
Just to let you know that I just received my Pistol Pete jacket. Looks great! First jacket was the wrong size but that was corrected quickly by your staff. Great to do business with and am looking forward to wearing the new leather. Still finding new pockets. Thanks!
Scott B. · Thunder Bay, Canada · 05/26/2006

Hi guys,
Just received the Sissy Bar Bag today. All I can say is AWESOME! Awesome quality, and the price couldn't be beat. They match my Road Star Bags perfectly! I can honestly say "one happy customer"!!!!! You'll be hearing from me again. Thanks again!
Susan F. · New Castle, DE · 05/25/2006

I received the upgraded Naked Leather Pistol Pete jacket on time and can tell you that it is a winner. You guys have done your homework on this one. It is superior to the other jacket in all ways. The leather is much more uniform in thickness and grain. The sewing is neat and uniform and superior in all ways to the other jacket. The fit is just as good. In short, this ought to be the jacket of choice for most of your customers. Anyway, thank you again for all your guys efforts in making this right. It is very much appreciated.
Joe V. · Pittsford, NY · 05/21/2006

Hey guys! Just a quick note to thank you for your prompt response to my first order. My leather lever covers went on to my Drifter 800 like a dream and my husband and I had no problems installing them. I commend you on the quality of the leather too. Very nice. I received my order in 3 days. You have made my ride very happy! Looking forward to ordering soon. Best regards,
Pam S. · Sacramento, CA · 05/20/2006

Just received my leather jacket and it is perfect, everything you said it would be. It is a lot heavier than I expected it to be for the money, great jacket for a great price plus it got here a lot faster that expected. You got my business for all my leather needs now, I will be sure to tell my riding buddies all about your on-line store. Thanks again.
Robb S. · Bethlehem, GA · 05/19/2006

I just received my fork covers for my Road King. The workmanship and quality far exceeded my expectations! Thanks for a great product.
John B. · Oberlin, OH · 05/19/2006

My wife ordered this Indian Scout tank bib as a gift for me. It looks great! Your shipping and service was very fast, too! Thanks for everything.
Steven B. · 2000 Indian Scout · Benton, AR · 05/18/2006

Received a leather kickstand cover for my 2005, VTX 1300C. Quality was great and simple to attach. Makes a great addition!! I highly recommend products from your company and would order again.
Chris D. · 2005 Honda VTX 1300C · Tucson, AZ · 05/16/2006

Wow, just got my floorboard fringe and they were a breeze to install. Looks GREAT on the bike and shipping was very fast! Your customer service is A+! Thanks for the communication with my order. I'll send some pic's!
Buddy R. · 1999 Yamaha Royal Star · Jacksonville, FL · 05/14/2006

Just wanted to say thank you for such wonderful service and great products. The directions were simple and easy to understand and the quality of the products was second to none. Look forward to doing business again real soon. Attached are some pictures of the finished product. Use them if you want. I would be honored.
Robin S. · Punta Gorda, FL · 05/12/2006

You guys get my most hearty appreciation and recommendation to all I know when it comes to quality and service. You are truly the best. Feel free to use this on your site. I really mean it. You rank up there with LL Bean for customer satisfaction.
John C. J. · Biddeford, ME · 05/10/2006

Hello to the folks at Chilhowee,
We just wanted to let you know that we received the tank bra that was ordered and to say that we are VERY pleased! The craftsmanship is detailed and beautiful. It's an eye pleasing accent to our bike and we get compliments on it all the time. Of course we let everyone know where we purchased it from. Thank you for a great piece and the friendly communication. It was a pleasure doing business with you. Sincerely,
Janice and Larry L. · , · 05/05/2006

Hi chil,
Thanks for the note! I know for a fact your products are more than worth the wait (I've attached a couple of photos of my 2005 C50 boulevard taken the day I installed my mud flaps - in my opinion, and that of dozens of people who've "oohed" and "ahhed" over my bike, they really dress it up beautifully), and I'd rather have my leather goods made well than just made fast. Good luck clearing the backlog! I know it must be a busy time of year for you, with everyone getting their bikes out and seeing places that need that extra something. Cheers!
Kristina J. · 2005 Suzuki C50 Boulevard · Ontario, Canada · 05/03/2006

Chilhowee Staff,
I'm a procrastinator, sorry. However, I'm more thrilled with the lightweight vented racing jacket now than when I received it over two months ago. It's working real well down here in Florida. So versatile. Cool mornings, hot afternoons, it does it all. Plenty heavy enough to minimize fatigue on long rides too. Love it! And the transaction was memorable. Smooth. Web site, communication, product, PRICE, all excellent! Thanks,
Andrew E. · Sarasota, FL · 04/27/2006

Deni and crew,
Thank you for taking the time today to serve me with excellent customer service. Your timely response and assuring my shipment was delivered today was AWESOME! I have read reviews about how you guys take care of your customers. Well, you have proven it to me! In this day and age it's great to know there are still people in the retail business that still CARE ABOUT THEIR CUSTOMERS! Respectfully,
Stephen B. · Lancaster, CA · 04/27/2006

Hi! I called in to Customer Service to order a tank bra and the salesperson was very nice and professional. It took less than 10 minutes to order the item. Great service! Then a few days later I received the tank bra, but it rained for a few days and I didn't get a chance to install it. Well, i finally got to putting it on and it looks absolutely wonderful!!! I like everything about it. I wasn't sure if I would like a concho but it really enhances it. The quality of leather and workmanship is outstanding. It was a perfect fit!! I will be showing it off to all and will let 'em know just where i bought it. It was worth every dollar!
Tina L. · 2006 Yamaha Star 650 Classic · Hanover, PA · 04/27/2006

Chilhowee,
I just received the Engine Guard Chaps which I order recently and I am extremely pleased with them. Enclosed see photos of my '04 Kawasaki Vulcan Nomad with chaps.
Prior to finding Chilhowee on the web, I ordered chaps from Kawasaki and was very disappointed because of the light grade leather and cheap looking design. So I returned the Kawasaki chaps and ordered the Chilhowee chaps. They are constructed from a nice heavy grade leather and have very nice workmanship. It was great to be able to have them custom made with different options. And what a difference they make when riding in windy or cold weather.
Bill G. · 2004 Kawasaki Vulcan Nomad · Artesia, NM · 04/26/2006

Hey Chil,
I ordered the Pistol Pete leather from you about 2 weeks ago. Great jacket! Guys at work are looking into making an order with you. Fits my gun very nice.....
Keith G. · Flat Rock, MI · 04/25/2006

Sorry it took so long to get back to you. Here in Michigan it took a while for winter to finally go away. I put the tank bib on my bike and it looks awsome! Great workmanship and worth every penny! I attached some pics so you can see how great it looks.
Richard T. · Fenton, MI · 04/25/2006

Chil:
I wanted to thank you for the great products and service you provide. I've been so happy with the products I've received from you that Valerie and I made a special trip down to your shop the weekend before last (the weather forecast was for rain - which we got - all the way down from Seattle and back so we chickened out and took the car).
I'd previously bought a set of saddlebags to replace my OEM bags by R J Hardbags and a tank bib with pocket to hold my ferry tickets. R J made a good product, but the style of bags you offered from Carolina Leathers was more in keeping with the style of my Indian Chief. I found a replacement sissybar with luggage rack at Rolling Thunder in Des Moines, Washington so now I never have to use the OEM bags and sissybar. The luggage rack was just begging for a trunk, so while we were in your ship I got a great studded trunk that fits perfectly. Valerie found a tool bag - but unfortunately it didn't fit her Honda 750 when we got home - so she returned it no problem. But she's wearing her new fringed leather vest and looks like a million bucks! Last week my fork covers came and I had them on in time for the Iron Indian ride to Snoqualmie Falls.
Your gear looks great on my bike, and really completes the look I want. So I've taken the liberty of attaching a few shots so you see your products as they were meant to be seen. Thanks for all the great products, service and customer contact - you guys are the best!
Bob "Tall Rider" W. · Bainbridge Island, WA · 04/24/2006

I received my gloves today and I'm very satisfied with them. I was concerned that my gloves wouldn't fit as well as I'd have liked them to, but they fit perfectly! Your sizing charts were quite helpful. The quality of the leather and leatherworking was much higher than I expected. Thank You,
Rodney S. · Brigham City, UT · 04/23/2006

Hello!
I lost the survey card sent along with my recent purchases but I definitely wanted you to know how thrilled I am. The products are top quality and your service staff is top notch. I dealt with Scott and was impressed by how quick and trouble-free my purchase experience was. The saddle bags are gorgeous and my husband just loves the e-z brackets! Keep up the great work! Thanks,
Molly C. · Lehighton, PA · 04/22/2006

Thank you so much for the quick response to my order (Order # 111918), this tank bra set my bike off and is so different from the others, I could not have been more pleased with it... It is nice when everyone stops to take a look and starts to ask questions. I wished I had more of your business cards to handout. It is awesome. Here are a few pictures to post on your web page and again thank you...
Terry H. · Winter Haven, FL · 04/19/2006

Ordered the 10" Deluxe Windshield Bag on Tuesday 4/4 and received Thursday!! Again fast turnaround on an order and customer service. Bag looks great. Very pleased with the quality of the leather. Looks great on the bike & was a good price. Will be ordering a luggage bag in a few days. Keep up the good customer service and supplying great products.
Deb S. · Mechanicsburg, PA · 04/12/2006

Hey guys and gals!
Just dropping you a note that I received my Naked Leather Pistol Pete jacket last week. Much sooner than I expected. Thank you. But more importantly, I have been putting off buying one of these for about a year. I don't consider myself a "classic type jacket" kind of a guy. I even bought a classic style jacket from someone else about a year and a half ago, but sent it back,,,,, it just wasn't me. Since then, I've bought and tried several different jackets. Don't care for the way the "racer" type jacket's collar is always up against my chin. Some others, had snap down collars, but the leather was too stiff and uncomfortable. I did find a couple I was very fond of, but WAY expensive.
Well, I finally decided to try your Naked Leather Pistol Pete. I honestly fully expected to be sending it back, but thought I would at least try one. Well, much to my surprise, I really, really, like this jacket. The sizing for me is perfect. Just by chance, in all the other brands I tried, I found myself to be "between sizes", for lack of better words. One size would be a bit snug, the next size up, a bit baggy, and would bunch up in front when sitting on my bike. This one fits me just right. The jacket itself is just as you described it. I agree with you 100%, when you say that, (in so many words), that you will not find a better jacket for the price. The racer style jacket I have is from one of your competitors. My sweetie bought it for my birthday last year. Paid about $450 for it.
Didn't have the heart to tell her I didn't like the collar, (the jacket itself is indeed very nice), so, I use it when she is around. Is it a better jacket than this Pistol Pete? That is debatable. But even if it is, it sure is NOT worth twice the price. This jacket is not only exactly what I've been wanting, it is exactly my size. Not having a big belt in front takes some of the classic look away, which I like. The big pocket in the chest is very useable, and again, takes a bit of the classic look away. Leather is thick and soft. Plus, it is a bargain at $225. Sorry to be so windy, but you did ask for my feedback. Thanks Again
Mack M. · Georgetown, KY · 04/09/2006

Hello,
I am writing to you to let you know that I received my order today in the a.m. Friday, April 7, in perfect order. I am very pleased with the super fast, professional service I received from the staff of Chilhowee. The product is 110%! I will be ordering again from you, rest assured. Thank you all so much. I look forward to dealing with you in the future and fully intend on telling all my friends about this wonderful place to shop. Thanks again, Have a great weekend!
Stephen M. · Prince Edward Island, O' · 04/07/2006

I want to thank you for the great tank bra I bought for my 2003 Indian, this is a great addition to my bike and it fits the style I am looking for, for my bike, the bra fits perfect. It is hard to find items for and Indian, but you were right there and had what I needed. Thank you!
Don V. · Woodbridge, VA · 04/07/2006

Chilhowee,
It's so rare these days to receive the kind of quality that you folks produced with my recent order. I was very happy with the person I initially talked with and when my order for the leather Tank and Fender bibs arrived before the weekend, I knew things were going right. The quality of the workmanship was exactly what I was searching for and changed the appearance of my Harley in the way I had envisioned. Yes it's in the details for sure. Real leather and real American craftsmen do make a difference in this age of faceless mass produced items. I also had a chance to visit a 40+ year old H-D dealership that has seen it all and they all commented on the high quality of the leather work. Thank-you !
Jeff L. · Fort Wayne, ID · 03/28/2006

Hey Deni,
Received my bib and gloves today and I LOVE them. The tank bib will look great on my VTX and I am pleasantly surprised to find the gloves very soft and supple already, ready to wear.
Thanks a lot.
Carl D. · 2003 Honda VTX 1300 · Avon, IN · 02/22/2006

Just wanted to say thank you for the great customer service. I can't remember ever dealing with a company that seemed so intent on keeping their customer happy. The quality of the Pistol Pete naked leather jacket makes it a bargain at that price.
Bill S. · North Dighton, MD · 02/21/2006

Received my order yesterday. You don't give yourselves enough credit. The quality of the jacket far exceeded anything I ever expected, and your prices are great. Great doing business with you. Thanks
Terry C. · Jefferson, MD · 02/16/2006

Hi, I just received the exchange on the leather jacket...from small to medium. What a difference a size up makes. The sleeves are the perfect length and everything fits so much better. The jacket is beautiful and I'm very happy with the service I received from your company. Thanks a lot.
Til next time,
Susanne M. · Edmonton, Al · 02/13/2006

Received my Chilhowee order within the same week. Good job. The leather really is of top quality and the items should really dress up my well used, show condition 1996 HD heritage softail classic. Items ordered were Fork covers v-stud w/tassels,Kickstand cover-studs,Engine guard covers and one of your Chilhowee sheatshirts. Thanks Chilhowee crew..
Vincent L. · 1996 Harley-Davidson Heritage Softail Classic · Staten Island, NY · 02/11/2006

Recd. my order today. Quick shipping, excellent value for the price, and quality packaging. No wrinkles, etc., this is ALWAYS appreciated. (Espec. with leather products.) Very satisfied and will order from Chilhowee again.
Ray F. · Ferguson, KY · 02/10/2006

Hi all at Chilhowee leathers. Leather vest arived today, really pleased with the quality. Was at first a bit apprehensive about buying online from England, but after todays arrival you can be sure I will be spending more money with you in the future. Many thanks again,
Alan L. · Isle of Wight, En · 02/09/2006

I received my jacket in the correct size yesterday. Thank you. It is beautiful, the leather is much richer and heavier than I expected at this great price.
John M. · Las Cruses, NM · 02/07/2006

I just want to inform you I received my mid-weight racing jacket today. I previously ordered a size 44 which was too tight. Your company promptly sent out a size 46 as soon as they received the size 44 back. This size 46 fits like I wanted and I am looking forward to wearing it this summer.
Thank You for your prompt and courteous service.
Terry E. · Spokane, WA · 02/06/2006

Hey, we got the package yesterday! My husband Fred is really pleased with the tank bra. He said the leather is really nice leather, and very good workmanship. It has been so cold here - he said when the temperature gets up above 35 degrees, he will take the bike out, and get some pictures taken to send back to you. You have made it a pleasure to deal with you, and we will recommend you to all of our friends.
Sharon C. · La Grande, OR · 01/26/2006

Hello,
The gloves have not arrived yet but should be here in the next day or so. I have enjoyed my gloves and they offer great protection from the cold damp wind here in south Alabama. I wore them today and was comfortable at highway speeds. So far I have been impressed with the quality of your product and will show my fellow riders what you have to offer. hopefully this will generate more business for your company. Most new leather has a break in period but not so with these gloves, they felt as good as an old pair of jeans. Have you considered a strap to tighten the gap around the wrist? Something to keep air from circulating back to the wrist. Thanks again for a great product and excellent customer service. God bless.
Perry H. · Enterprise, AL · 01/25/2006

I recently bought a '96 vulcan classic with very low miles and a nice paint job...People would always say "nice bike". I added a crash bar, spot lights, etc., people still said "nice bike"...I bought the crash bar cover, handlebar covers, lever cover and kickstand covers, all with the bright studs...The first ride I took after putting on your products, i went from "nice bike" to Damn, that's a BADDDD bike"...Thanks for assisting in making my bike truly 1 of a kind!
Arthur F. · 1996 Kawasaki Vulcan Classic · Marrero, LA · 01/25/2006

Thanks, Chil. You are the best and your customer service is top notch. There's definitely something great to be said about a company doing things the old fashioned way. I've been very pleased with the items I've ordered in the past and will definitely order again in the future.
Gail B. · Stillwater, MN · 01/24/2006

Thanks,
What a great site. A fellow rider told me about you guys and man am I glad he did. I ordered a Midweight Racer Jacket and a pair of Lined Gloves. The jacket is way better quality than I expected for the money. GREAT PRODUCTS!!!! You have earned a repeat customer.
Thanks Again.
Jake W. · San Antonio, TX · 01/21/2006

I ordered the jacket on Wednesday and received it today, two days later!!!. Amazing!! Great quality, great service, and great price!!!
Anthony M. · Farmingville, NY · 01/20/2006

Just wanted to say THANK YOU for the leather jacket I ordered. My wife loves it. It is made of very fine leather and the workmanship surpasses anything I would have imagined. I will be ordering me one soon and maybe a vest also. I can't get over how well the jacket fits my wife. I have ordered several items from you and have NEVER been disappointed. Keep up the great work and I will be passing around your site to all my friends. Thanks again,
Coleman H. · Mesa, AZ · 01/20/2006

Chil,
Just wanted to let you know how pleased I am with your products and service. After being out of riding for 22+ years, it's nice to know that there are still motorcycle people out there that are as helpful as you.
Because I'm pretty tall, I was really concerned about the length of the leg on your chaps but your reply to my on-line question answered my concerns. Your Sizing chart is spot on and my chaps fit perfectly.
I'd never ridden in the winter months before and was skeptical as to how much a pair of chaps would really help but I gotta say these are great! I've ridden into work when the temps have been in the teens and practically laugh at the cold. Most people here in the office think I'm nuts riding in the winter. They just don't know what they're missing.
Thanks again for the great service. You'll be hearing from me again in the very near future. (My wife wants a pair of chaps also.)
Steven L. · State College, PA · 01/19/2006

I would like to take the time to thank you for your fine service. The products that I have ordered from you have been top notch. I got a leather shirt and a sissy bar bag. My shirt I wear almost everyday and the bag is of the finest quality. and when I called to ask a question about my order something very strange happened - a human being answered the phone! I did not get a "press 1 for this 2 for that". This is almost unheard of in business today, but not with you guys. Great job and thank you. I recommend you to all my riding friends here in Iowa
Jim U. · Des Moines, IA · 01/17/2006

Greetings!!
I received a pair of the Gauntlet gloves for Christmas and am EXTREMELY satisfied with them. They fit perfectly and the quality is outstanding. I also own the vented Racer jacket and the Rider gloves, both of which are the best leather products I have ever bought for my motorcycling needs. I will be adding the Milwaukee rain suit and the vented gloves to my collection soon. It is rare to find a quality company such as yours which provides excellent products and customer service. I always recommend your products to my friends. Just wanted to say ... Thank You!!!
Jeff S. · Lathrop, CA · 01/13/2006

Scott,
....the chaps fit perfectly!....thanks for all your time on the telephone to help me figure which ones would fit... I love them!!!
Marilyn L. · Novato, CA · 01/10/2006

The boots arrived today, they are awesome.........styling and size were just as expected...........there will not be a "return" on these!
Jack S. · Salem, MA · 12/16/2005

I received my jacket yesterday and am VERY impressed. It is everything you claimed it would be and more. I had been concerned about the fit now that I am "older" and I was impressed with the sleeve length and overall fit. Thanks for putting a product of such value on the market.
Mike W. · Santa Cruz, CA · 12/15/2005

Hi Deni,
Please thank your staff, Ann who made from our pattern the rear mud flap - what a great job she did. Bridgette who is so helpful....I really enjoyed how she handled everything. Scott was helpful also. Of course yourself, thank you for working with us...the jacket we ordered is great! Everything we have gotten from Chilowee... Chief Joseph vest, tank bib, fender bib, mud flaps, handled covers, jacket, etc. are all more than what we expected...wonderful products. I'm sending you some pics of the bike with the leather products you all have made. HAPPY HOLIDAYS TO ALL.
Rosemary V. · Clermont, FL · 12/13/2005

Hi Deni & Co.
I received my Mid-weight racer and was pleasantly surprised. It was heavier than I expected and was actually just what I was looking for. I really didn't want too heavy a jacket as our climate (NW FL) is warm most of the year. I don't plan to do any riding much below 50s and this jacket with the thinsulate liner is perfect. The liner will be out except for a few of months during the year. I'm 6' tall, 150 lbs. with a 39" chest and only 30" waist (slender with broad shoulders). I did need to fully lace up the sides, but the size 42 was a nice fit. I can still put another layer underneath (although snug) if I have to. The sleeves were just long enough. I couldn't have worn a size smaller (almost ordered a 40) and I'm afraid a size larger wouldn't look as good or fit my waist. All I can say is that it's a LOT of jacket for the money. It's hard to buy ANY good jacket for $79., especially a leather one with a zip out liner (with sleeves). Also, the neck warmer is a nice touch and the quality is way better than I imagined possible at this price. I could spend a whole lot more, but would be hard pressed to find a jacket at any price that would suit me better. How come you don't offer a similar women's mid-weight? My wife would like one.
Bob M. · Mary Esther, FL · 12/09/2005

Hi,
Recently I purchased a pair of chaps, which I found to be a great fit and feel. I was out riding on a sunny but cool Sunday, December 4th to be exact. I put on the chaps to help stay warm and knock off any road debris thrown my way. Well on the way back home this semi-pit looking dog came out, which I had passed several times before without incident except for the barking and running along side. I slowed down as I always do being on the dirt road in which I live. Well this time the dog did not stop and reached out grabbing my lower calf and chomping down. I pulled my leg away from her mouth and rode home. Looking at the bite area I firmly believe if I had not been wearing your chaps I would have needed major medical work. Luckily I only had two small bite marks. There were no punctures in the chaps only indention's from the dogs teeth marks. Thank God I was wearing some leathers and I am glad they were Chilhowee's. Thanks for a great product.
Mark F. · Castleberry, AL · 12/08/2005

I just wanted to let you know that I received my jacket and gloves this past week and they both fit perfectly. I haven't tried the lever covers yet but I'm looking forward to putting them on my bike. The quality and craftsmanship of the leather is wonderful on everything I've ordered!!! Thank you for shipping the items so quickly. Your website is very informative and easy to navigate. As a former Oregonian I can appreciate quality. Thanks again,
Brian H. · Lubbock, TX · 11/21/2005

Want to tell you how happy I am with the fleece lined gauntlet gloves I received earlier this week. Went on a ride this morning... Left at 38 degrees, got back at 46 degrees...
I have heated foam grips, and the Deerskin Thinsulate lined Gauntlet gloves I own were leaking air at the fingertip seams. When I called to order, that was my biggest concern.
I noticed little if any air getting into the seams around the finger area, and I'm guessing that the fleece helped Block the seams...
However, the one thing that I didn't expect to happen was a reduction in the "Hot Spot in my palms from the Electric Grips. My prior (notice I said Prior) Thinsulate gauntlets would develope a hot spot that was irritating. The new fleece lined gauntlets shielded my palms greater than before, and the "Hot Spot" was far less prevalent Than on my prior gauntlets...
Great product!
Jan J. · Skokie, IL · 11/19/2005

I did receive my gloves in an unbelievable short period of time! They are exactly what I have been looking for. I have tried Harley, and many, many others for a glove that is comfortable and most importantly, keeps my fingers warm....You did it!!! Awesome service. I have showed the gloves to all whom I ride with, and you can be sure you will be getting additional orders from them. Thanks, again...awesome products and incredible service...you guys have got it all!! Sincerely,
Mike C. · Culpeper, VA · 11/19/2005

I recently purchased the Chilhowee one piece rainsuit from you and wanted to let you know how not only impressed with how the suit works but also the great customer service I received when I called in my order. The suit has exceeded my expectations. I am currently riding to and from work rain or shine and it breaks the wind and has remained waterproof even in hard rain. The velcro closure around the neck, elastic cuffs and velcro wind flap closure is awesome. Large enogh for me to wear my heavy duty leather jacket underneath. I have referred other riders to you as well. Thank you.
Tamara C. · Concord, NH · 11/18/2005

Hi I just mounted your bags on my Vulcan 1600 Classic, man they look great! Thought I'd send ya a pic. I used the "Easy Brackets" again so the bag wouldn't rub on the shock, and I think the bag does a nice job of hiding that shock. I'm very pleased, thats a bunch!
Vin · Littleton, MA · 11/11/2005

Hello Customer Service,
UNBELIEVABLE turnaround. Most places state that they will ship in 2 - 3 business days but you have raised the bar to 2 - 3 hours. Kudos to the Chilhowee Team. Thanks.
Van S. · 2003 Suzuki Intruder Volusia · Concord, NC · 11/10/2005

Hi:
I just wanted you to know that I received the new Naked Leather Pistol Pete Motorcycle Jacket, and am impressed with the quality and fit. It is a terrific jacket and fits like it was custom cut for me. The quality is superior to any other jacket I have looked at, and I look forward to many years of riding pleasure with it.
Mike F. · Downingtown, PA · 11/09/2005

Just to let you guys know...this is a great jacket. I have several leather jackets, motorcycle and non motorcycle...and this is one of the best. Keep it up! Thanks,
Manning · Lawrenceville, GA · 11/08/2005

I was pleasantly surprised to receive my Mid-Weight jacket so quickly. I received it Friday afternoon. This jacket does not have a complete discription. THis jacket is a very warm jacket and has a full zip out liner (Sleeves included). WIth 4 vents(2 front/2back). It only has 2 external pockets though. Which is ok. The leather is of very good quality and is very movable when worn. It is a lite weight jacket but is very warm to wear. I was also very surprised by the size. Your sales support staff I spoke with was very heplfull and the jacket fit perfectly. Thank you
Roger J. · Troy, IL · 11/06/2005

Hello Bridgette,
Here is my comments that I put in the BonnevilleAmerica web site that I belong to.
"Hello again - Well I ordered my jacket (Naked Leather Racer Motorcycle Jacket) on Monday the 1st. Shipping is $4.00 for any jacket. I received it on Wed. the 2nd. When I opened the box I was really surprised! It was all that I had hoped it would be. I tried it on and it fit and felt GREAT! The leather is just fantastic. It also has a removable Thinslate liner. In the liner is a hidden neck insulator. I used it on my way in to work this morning, it too worked really nice. I would highly recommend Chilhowee to anyone. There website is www.Chilhowee.net Keep on Riding!!!! "
Bridgette you did a nice job of helping me get the right size Jacket. Thanks again.
Scott P. · Pennsylvania Furnace, PA · 11/03/2005

As usual with you guys. The product shows up on time, It looks and feels excellent, the fit is perfect. This is THE PLACE to get all your motorcycle leather. Thanks again for a superb job.
Pete G. · 2002 Yamaha V Star 1100 Classic · Menifee, CA · 11/01/2005

Greetings,
Today I received my tank bra for my vulcan 2000. (Studs, pocket, star with horse hair and braided) I was impressed with the quality when I took it out of the box. However, after installation, "OH MY " This just kicked up the quality appearance of my bike by 10. Thanks for the great product.
Rick Heaton · 2005 Kawasaki 2000 · Joshua, TX · 10/24/2005

My wife & I used our new chaps for the first time this weekend. We went for a ride through the Loess Hills in western Iowa to see the fall color. We LOVE the chaps. Excelent quality for the price. Thanks much,.
Ron & Luana L. · Steamboat Rock, IA · 10/19/2005

Chil,
I received the leather tank insert (tank bra) that goes on top of the gas tank on my Harley Electra Glide. I ordered the one with hand lacing, a concho and a pocket. It is very nice. I love it
Mark G. · 2004 Harley-Davidson Electra Glide · Rockport, TX · 10/18/2005

Hi Deni
Thanks for the quick reply to my e-mail. I must say that even with the delay, I have been very impressed thus far with your company. I really appreciate it when a company goes the extra mile to make the buying experience comfortable for the customer. In answer to your question, yes an upgrade to the full belt version would be fine if the other one does not come in by tommorrow. Thanks for your help with my question regarding the accessories also, by the way.
Mark S. · Cordova, TN · 10/17/2005

I received both items and are extremely pleased with the quality of product. The chaps leather is so soft and comfortable. I don't even have to adjust the length- this was one of the reasons I chose Chilhowee since I have a hard time finding lengths that fit.
Since I have received the chaps, I have convinced my neighbor to order one of your jackets he's been drooling over on the Internet but since he's seen the quality of the leather, he's convinced!
I'm only dissapointed in one thing- the boots are too big! I need to exchange them for a smaller size- 9.
I read your "About Us" section on the Internet. My ancestors walked the trail from Delaware to Oklahoma. I'm 1/4 certified Indian Blood- Lenne Lenape. I am glad to see a success story of a true Native American Business! A satisfied and future customer,
Rhonda H. · Linwood, NJ · 10/09/2005

Thanks for speedy delivery of my order. Chaps are just as described. I look forward to doing business again with a first rate company.
Brad C. · Talking Rock, GA · 10/04/2005

I am thinking of getting chaps and want to know exactly where I measure for the thigh measurement. I already have your jacket and gloves since last season and they are awesome! Please advise. Thank you!
Ray S. · Howell, NJ · 09/30/2005

Bridgette,
I received my tank bra today, just wanted to tell you it's perfect .you made it exactly how i wanted it. I haven't put it on yet but as soon as i do i will send a picture of my bike and its new bra. also just want to make sure you received my check for the additional studs i added after the fact, you should have received it yesterday. Let me know if you didn't. Again nice job I will send another thank you with my picture in the next day or so. See ya,
Sam V. · 2004 Harley-Davidson Road King · Uniontown, OH · 09/28/2005

Deni,
Just received the leather pants this afternoon.....Amazing, they fit like they were made especially for me!!!! Kudos to you and Chilhowee Leathers. Thank you, thank you!
Barbara H. · Caldwell, ID · 09/24/2005

I Received the replacement jacket today, and it looks good. The weather is cooler now, so I have it just in time. It is so nice to have the warmth and protection of a good leather jacket on these cool days. Thank you for your professional handling of the return. I am now a satisfied customer. Best regards,
Gary A. · San Diego, CA · 09/20/2005

Hey hi there Bridgette -
how are you? It's Lionel and Sue from Australia here. I would like to say how very nice our leather jackets are that we ordered! We also like your new bike shirts, the long sleeved ones and we shall be ordering some more items soon. Best regards
Lionel R. · Northhampton, Au · 09/20/2005

I must tell you that I received my chaps and they are perfect. They fit perfect and feel wonderful. Can you please send me business cards. I will give them out to everyone. Thank you once again for having such great customer service. That alone makes your company great, then to top it off, the product you sell is awesome. Now I need to find a jacket to match these chaps. Maybe some new boots that are water proof. I'll have to go back on your web page and see what else you have to offer. Thank you, God bless, and have a wonderful week. Cordially,
Lissa G. · Murrieta, CA · 09/19/2005

Hi guys!
Just a quick note to thank you for such incredible attention to quality! I just installed my lever covers on my Roadstar and they fit perfectly!.....But I should have expected them too....this is the second bike I've used your leather parts on! Anyway.....Keep up the good work!
Dan F. · 2002 Yamaha Road Star 1600 · Monroe, NC · 09/17/2005

Deni,
Thank you so much for taking care of this order. I recently received the jackets, and the 42 is the best fit. I will be returning the new 44 and the problematic previous 44 jackets very shortly; likely tomorrow though possibly Thursday.
I appreciate your offer to cover the shipping. Again, confirmation to me that you certainly understand and practice the best customer service I've ever had. To me, that is going above and beyond what's expected. So, instead of solely taking advantage of your generosity, I donated $20 on your behalf -- Chilhowee's behalf -- to the Red Cross for the victims of the hurricane. I see it as money I would have otherwise spent on shipping (file attached).
Since the riding season is winding down, I'll probably wait until next spring to order ghost brackets and saddle bags. But you can be sure when I'm ready to order, you'll hear from me!
Shawn L. · Salt Lake City, UT · 09/13/2005

Scott,
Thank you for getting back to me so soon. I listened to your phone message when I got home from work. Then I came up and got on the computer and had a message from Chilhowee also in regards to my messing up my order. The customer service that you people provide is awesome, and I will continue to do business, and send business your way because of it. I hope your leather goods are as good as the people that I have dealt with.
Thank you again, and have an awesome weekend.
Cordially,
Lissa G. · Murrieta, CA · 09/09/2005

Just a note to tell you how happy I am with the naked leather chaps I received today. Your product and service plus fast delivery was very impressive. I will be sending you customers and will be ordering gloves soon. Thanks again!
Jim G. · Elk River, MN · 09/09/2005

Dear leather friends,
I have finished and treated full grain leather most of my life. Soft, drapey and supple leather for very high priced woman's goods. You certainly tell it how it is, and you are the first company dealing in leather goods, that have told the truth. Most dealers tell what you want to hear, now what you should hear. My production was to finish and ship about 200,000 to 250,000 ft. per week. I have had a lot of experience with leather, and even in retirement, I enjoy visiting a new car showroom, or leather store. I will certainly consider your products when shopping for bike leather goods. Keep telling the truth about leather.
Allen P. - former owner of Allen Leather Company · Peabody, MA · 09/07/2005

I want to thank you for the excellent product your making. My tank bra and my saddlebags are great. It has been a pleasure doing business with your company and I won't look any place else for my leather needs. Your customer service is excellent and your shipping time is great. I can personally say that you stand behind your workmanship and I really appreciate that. It's been my experience buying online from people that you don't know, that it can really be a hassle, thanks for taking the hassle out of buying online. Ya'll are number 1 in my book! My bike is a 2002 Honda Shadow Spirit, and you guys have got it looking good! Thanks alot,. Here are 4 pictures that show my bike with your tank bra and saddlebags.
Robert G. · 2002 Honda Shadow 1100 Spirit · Bossier City, LA · 09/07/2005

Thank you -------------- I received my fender bib yesterday and it is on the bike today. When looking to cover a bad area on my bike in order to use a solo seat I was not pleased with the covers that were available (none that were leather or looked right). I happened upon your product and after purchasing I want you to know what a great item it is. The leather is A-1 and thick too. The fit was great with wonderful attention to detail. Thanks for your excellent service and a really great product.
Chuck S. · 2001 Harley-Davison Road King with Chilhowee fender bib · Hudsonville, MI · 09/07/2005

Hello
just a quick mail to say my vests have arrived safe & sound, they are perfect.... thanks again for a speedy & efficient service..
Colin M. · Cambs, En · 09/05/2005

I received my boots today, talk about fast service wow!!!!!!! they fit perfect. Milwaukee boots are very comfortable with the flex sole and the full cushion insole.almost like sneakers. thanks allot, will be ordering from you again.
Mike R. · Pleasantville, NY · 08/31/2005

Wore my new Gambler vest over the weekend. Fantastically comfortable and the zip pockets are wonderfully big so I can get all my keys, wallet, etc safe inside. Here's the photo I promised - not good but at least I'm smiling
Carolyn S. · London, En · 08/31/2005

I just received my gloves and I have to tell you, they are the most comfortable pair of gloves I have ever owned.thanks for the fast shipping and great customer relations. You go highly recommended to any one I know or meet that needs biker gear. thanks again
Mike R. · Pleasantville, NY · 08/27/2005

Got my distressed tan chaps and love'm! Thanks SO much for such a quality product and for such quick service. I'll see if I can't get a pic out to you in a couple of weeks...leaving town now and life is very busy, but should settle down in a couple of weeks. Thanks again people...you do good work.
Roger O. · Dunkirk, NY · 08/08/2005

Hi Chill!
No problem on the response time. Thanks for the reply! I will follow-up with you on this idea Apple ipod idea sometime soon.
Also . . . I just received my set of Fringed, Buffalo Grip Covers. Absolutely awesome! Such a small detail with such a fine impact. When I ordered them on the telephone, I spoke with a really nice woman (sorry, I forgot to get her name), but she was very helpful and is wonderful example of how everyone ought to be conducting their Customer Service. She said that she would personally make sure that the cut of the leather used for my grip wraps was "smooth" and would match both my big saddle bags and my tool bag (both from Chilhowee). Everything matches perfectly. When other bikers pull along side my bike and check-out the Chilhowee Leather on my 1996 Royal Star, they always comment on how good my leather looks. My advice to them is to buy quality, take care of it and they will be happy with their decision for a long time.
Thanks for doing it the way it should be done!
Pete K. · 1996 Yamaha Royal Star · Orum, UT · 08/03/2005

My brother,
I received the "Chil Half-Chaps" yesterday evening and they look absolutely wonderful. Members started picking theirs up as early as 6:30 this morning. Please give my personal thanks to all of your staff for putting in the extra hours and for producing a quality product. I'll make sure that you get pictures to show you how proud we are. Thanks again Chil. I'm sincere when I say how appreciative I am of your customer relations. You guys are number one. Talk with you soon.
Tom "TC" C. - President - Buffalo Soldiers Motorcycle Club · Browns Mills, NJ · 07/26/2005

Hello
I recently received my custom seat.I have to tell you that you guys did a beauitful job on it. I am so pleased with it that i get a lot of compliments on it. And i tell them where i had it done. It is very comfortable and now i enjoy riding much more. I own a 2004 Shadow Aero VT 750. I spoke to Brent and explained what i want and he delivered. I told him that i had a Chrome seat rail attached to the seat. He said to send him the seat with the seat rail attached and he would design something around it.
Thank's Again
John · 2004 Honda Shadow Aero VT 750 · , Ne · 07/13/2005

Good Morning Brent
The seat arrived late last night in good condition. It looks and fit's great!! Thanks for the great seat, and keep up the excellent work.
Keith M. · Little Chute, WI · 07/13/2005

I received the tool bag on Friday and it was exactly what I expected. You guys provided and delivered! I did get a call making certain about the custom order and my options which was above and beyond normal customer service. As I order more things, you're top of my list!
Chris H. · Dallas, TX · 07/11/2005

Hi - the "fork covers" arrived today, I installed them on my Drifter moments later and they look wonderful. Thanks!
Ned B. · 2003 Kawasaki Vulcan 800 Drifter · Mount Airy, MD · 07/05/2005

Dear customer services.
My chaps were delivered today, 24th June. They are fantastic and a great fit! Although on their arrival I had to pay another 23 import tax to the delivery driver which I wasn't expecting. But the quality and fit of my new chaps made up for the extra payment.
Thanks,
PS. I will send some photos of me on the Harley in them later when the rain stops.
Sandra G. · , En · 06/23/2005

I just received my naked leather Pistol Pete jacket....wow! WOW! WOW!!! FANNNNNNNTASTIC! The quality, the design, the features, the HEFT, the feel, the conveniences, the smell (better than my X-girlfriends perfume! ) and the terrific price...all first rate! I used to sell motorcycle parts for Rocky's near Flint, MI.; one of the largest dealers in the country. Your jacket beats anything that we sold for price, quality and features. A jacket like yours would sell for twice the price you sold it to me for. Thank you guys for producing a terrific product at a very reasonable price!
David N. · Bullhead City, AZ · 06/21/2005

Chilhowee,
Your products and customer service are the best. We received our superior quality jacket very quickly. Every time we called with questions about your products, an actual person who really knew the products answered the phone. After seeing the quality of the jacket, we couldn't wait to order two pair of chaps and custom made lever covers. Your products and people are wonderful! Thank you very much.
Doc B. · 2005 Harley-Davidson Dyna Lowrider · Fort Collins, CO · 06/20/2005

Greetings,
I received the Leather Shirt yesterday in good condition. I like the shirt very much and look forward to wearing it. I really do appreciate the trouble that the nice lady who answered the phone went to for me when I called to inquire about this item. She took some actual measurements for me without which I would have made a wrong choice for size when I ordered. I am not a petite feller, and I know it, but I also do not normally wear things that are sized "3X". This leather shirt is that size, and I am very thankful that it is not a bit smaller!! So I would comment that these shirts run a full size small. Other than that, once again, I am pleased with the items that I have ordered from your company. Thanks very much for the good service and the good products you provide. List me as a satisfied customer, and you can tell anyone that I said so!!
Thanks very much...... So long...
Ken "Pudge" T. · Tatum, NM · 06/17/2005

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