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About Chilhowee Motorcycle Leather

Chilhowee began as a small shop in Tennessee, just a few miles from the site of the infamous Cherokee "Trail of Tears." Our mission was to help revive the "old ways" of people of Native American heritage, and we crafted a variety of Native American ceremonial and spiritual tools, using practices and skills passed down from our family's Cherokee heritage. Our life-journey ultimately brought us to Southern Oregon, where we established ourselves in a community rich with Native American history and culture. Here, we continue our quest to serve God (The Great Father) and all the family of creation. To find out more about how Chilhowee evolved to the nation's finest motorcycle leather shop, click here.

As Chilhowee has grown from a small leather shop, we continue to stand on a commitment of awesome leather and great service at all times. We've tried hard to rekindle the level of quality and service that has been lost in American businesses over the years. We are determined to remind our customers of a time when life was a little more simple; a time when service and quality were the very cornerstones of business. Our mission statement is simple and we measure everything we do against it:

It is our mission to make sure every customer's experience with Chilhowee Motorcycle Leather exceeds their expectations, hopes, and needs.

Whether you shop in our Grants Pass, Oregon store or on the web, this is what you can expect from us:

Credo No. 1:
At CHILHOWEE MOTORCYCLE LEATHER, we'll treat you with genuine friendliness and a smile. Of all your options, YOU CHOSE US, and we're very glad you did!

Credo No. 2:
No matter who you talk with or email at Chilhowee, we'll give you the attention you deserve. We'll take the time to make sure your questions are answered and that you feel comfortable shopping with us.

Credo No. 3:
At CHILHOWEE MOTORCYCLE LEATHER, we typically offer you lots of options so you can have products that are just what you're looking for. And if you don't find it, you can call us to see if we can custom make what you want!

Credo No. 4:
"WOW!" - If you don't say that when you see, touch, and smell our leather products, then make sure you let us know. That probably means someone made one of our rare mistakes. The fact is, you work hard for your money and deserve to get your money's worth (and more). We're seldom accused of not providing that!

Credo No. 5:
CHILHOWEE MOTORCYCLE LEATHER is committed to excellence! That means we want you to be completely satisfied with every purchase. If a problem exists, we'll do whatever it takes for you to be satisfied. If for some reason a product doesn't fit you or your bike properly, we'll make it right (and we'll make that a priority)! And if we can't satisfy you, we'll gladly refund your money.

Credo No. 6:
As CHILHOWEE MOTORCYCLE LEATHER grows, we make this promise to you, our valued customer: We will read every single comment card or email sent to us, and respond to every email we receive. That's because we appreciate our customers taking the time to write to us. And it helps us make sure that we'll continue to exceed your hopes, needs, and expectations! So write to us. Good or bad, we want to hear it!

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